Client Services Manager

Job description

Job Description – Client Service Manager / Assistant Manager

Company: E3 Innovations (www.e3innovations.in)

Location: Himayat Nagar, Hyderabad

Gender: Female Only

Experience: Minimum 2 years

Salary: Negotiable

Industry Preference: Advertising & Events

Application Through: Email: hr@e3innovations.in  WhatsApp: 9035085825

About the Role:

E3 Innovations is looking for a proactive and client-focused professional to join our team as a Client Service Executive / Assistant Manager. This role involves managing client relationships, ensuring smooth project execution, and enhancing customer satisfaction in the advertising & events industry.

Key Responsibilities:

1. Client Relationship Management

✅ Serve as the primary point of contact for clients, understanding their needs and expectations.

✅ Ensure timely communication and project updates to maintain strong client relationships.

✅ Collaborate with internal teams to develop creative event and marketing solutions.

2. Project Coordination & Execution

✅ Work closely with event planning, creative, and production teams to ensure project success.

✅ Coordinate with vendors, venues, and suppliers for flawless event execution.

✅ Oversee branding, promotional campaigns, and activation events for clients. 3. Business Development & Client Retention

✅ Identify opportunities for upselling and cross-selling services to existing clients.

✅ Ensure high client retention by delivering outstanding service and solutions.

✅ Assist in pitching new business proposals and presentations. 4. Reporting & Documentation

✅ Maintain detailed reports on client interactions, project progress, and post-event feedback.

✅ Track budgets, invoices, and project costs to ensure profitability.

✅ Provide regular updates to management on client satisfaction and project status.

Qualifications & Skills: Education: Bachelor's degree in Business, Marketing, Event Management, or a related field.

Experience: Minimum 2 years in client servicing (preferably in Advertising & Events industry).

Communication: Excellent verbal & written communication skills (English & Kannada, Hindi preferred).

Client Handling:

Strong customer-first approach with the ability to manage multiple accounts.

Project Management:

Exceptional organizational, multitasking, and problem-solving skills.

Industry Knowledge:

Experience in event planning, branding, promotions, and activations.

Tech Skills:

Proficiency in MS Office (Excel, PowerPoint) & CRM tools.

Perks & Benefits:

✅ Competitive Salary (Negotiable based on experience).

✅ Opportunity to work on high-profile events & marketing campaigns.

✅ Collaborative & dynamic work environment.

✅ Career growth & professional development opportunities.

How to Apply? Interested candidates can apply via: Email: hr@e3innovations.in WhatsApp: 9035085825

Job Type: Full-time

Pay: ₹5,00,000.00 - ₹12,00,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Job Type: Full-time

Pay: ₹500,000.00 - ₹1,200,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Provident Fund
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person