Client Services Manager

Job Description

At Digital Turbine , we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem. As a Client Services Manager, you will lead the onboarding process for new advertiser partners and oversee strategic management of key accounts. Your role involves collaborating with brand marketers on proposals, resolving technical challenges, and contributing to campaign development. You will work cross-functionally with internal teams to ensure exceptional service delivery for clients. Please note that Digital Turbine is a hybrid work environment with an expectancy of 3 days in-office for this role. Responsibilities: Build and nurture client relationships throughout the entire account lifecycle, including onboarding, ongoing support, technical issue resolution, and performance reporting. Partner with Strategy, Client Services, and Technical teams to align on campaign goals and drive client success. Maintain daily communication with high-value clients to enhance account performance, ensure brand integrity, and manage escalations. Monitor, analyze, and optimize campaign performance metrics on a daily basis. Leverage your industry knowledge to deepen client engagement and drive business growth. Qualifications: Minimum of 3 years of experience in digital account management, preferably within the mobile advertising sector. Strong analytical and quantitative skills with a data-driven mindset. Excellent written and verbal communication abilities. Collaborative team player with a proactive, high-energy, and goal-oriented attitude. Thrives in fast-paced, product-focused environments. Skilled at managing multiple tasks and priorities simultaneously. Adept at navigating complex stakeholder relationships and client communications. Fluent in English. About Digital Turbine: Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization connecting our partners to more consumers, in more ways, across more devices. The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets. We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIns Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICodes 100 Best Companies to Work in 2024. Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators. To view our Global Recruitment Privacy Notice , please click here . Notice to External Staffing Agencies, Placement Services, and Professional Recruiters ("Agencies"): Digital Turbine will not pay fees for any hires resulting from unsolicited resumes. To protect all parties involved, we only accept resumes submitted directly by candidates. Any unsolicited resumes sent to Digital Turbine, its affiliates, subsidiaries, or employees, through any method (mail, email, etc.), will be considered the property of Digital Turbine and free of any associated fees. Agencies must obtain prior written approval from Digital Turbines Talent Acquisition team before submitting any candidate resumes. Resumes may only be submitted in connection with a valid, fully executed contract for services and in response to a specific statement of work. Without such an agreement in place, Digital Turbine will not be responsible for any fees related to submitted candidates. Agency agreements are only valid if they are in writing and signed by a Digital Turbine officer or an authorized designee. No other Digital Turbine employee has the authority to bind the company to any agreement regarding candidate placement by agencies. Digital Turbine specifically rejects any liability under agreements accepted by negative consent, candidate negotiation, performance, or any means not explicitly outlined above.