Client Services Executive

Company Description

Zonedout Mediaworks & Entertainment is a 360° marketing and media agency specializing in branding, advertising, digital strategy, and events. Our approach involves listening to clients, creating dynamic campaigns, launching them effectively, and evolving them for optimal impact. We are committed to delivering campaigns that connect, convert, and captivate, bringing our clients' brand stories to life.

Role Description

-Serve as the primary point of contact for assigned clients, maintaining strong relationships and ensuring client satisfaction.

-Understand client needs, campaign objectives, and translate them into actionable briefs for internal teams.

-Coordinate with creative, digital, media, and production teams to ensure timely delivery of projects.

-Prepare and share campaign updates, progress reports, and performance reviews with clients.

-Manage timelines, budgets, and approvals to ensure seamless project execution.

-Assist in creating proposals, presentations, and marketing strategies for client pitches.

-Identify opportunities to upsell and cross-sell agency services.

-Stay updated on industry trends, competitor activities, and market insights to add value to client conversations.

Qualifications

-Bachelor’s degree in Marketing/Advertising/Communication.

-Minimum 1 year of client servicing/account management experience.

-Strong communication, coordination, and multitasking skills.

-Basic knowledge of advertising & digital marketing.

• Knowledge of SEO will be a big plus