Client Services Executive

Company Description

SOUKMEDIA is a global B2B audience and growth partner built for technology brands. We help marketing teams scale outreach, engagement, and pipeline growth through our integrated ACE360° Suite, which includes multi-channel ad campaigns, precision-crafted content strategies, and end-to-end event management. Our proprietary AudienceOS platform decodes buyer behavior and intent signals to ensure your campaigns reach the right audience at the right time. With presence across the USA, Singapore, and India, we partner with leading global tech brands to deliver measurable ROI, stronger pipelines, and sustainable growth.

Role Description

This is a full-time, on-site role located in New Delhi for a Client Services Executive. The Client Services Executive will be responsible for managing client relationships, ensuring customer satisfaction, and maintaining business relationships. The role involves regular interaction with clients to understand their needs, providing solutions and support, and ensuring successful delivery of services. Analytical skills will also be essential in understanding client data and improving service outcomes.

Qualifications

• Client Services, Client Relations, and Customer Satisfaction skills
• Experience in Business Relationship Management
• Strong Analytical Skills
• Excellent communication and interpersonal skills
• Ability to work on-site in New Delhi
• Experience in the technology industry is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field