Client Services Associate

Company Description

SortMyScene is Ione of India's fastest growing ticketing platforms. Present in over 100 cities across 25 states, SortMyScene is at the forefront of the event ticketing industry in India. Our platform connects music enthusiasts with a variety of events, promoting electronic music and providing seamless ticketing experiences for our users.

Role Description

This is a full-time, on-site role for a Client Services Associate located in Goregaon. The Client Services Associate will be responsible for providing top-notch customer support, handling client inquiries, and ensuring client satisfaction. The role will involve regular communication with clients, addressing any issues they might face, and providing solutions promptly. Additionally, the Client Services Associate will assist in financial tasks related to client transactions and reports.

Qualifications

• Client Services and Customer Support skills
• Excellent Communication and Customer Service skills
• Basic knowledge of Finance related tasks
• Strong problem-solving abilities and attention to detail
• Ability to work well in a team-oriented environment
• Relevant experience in the event management industry is a plus
• Bachelor's degree in Business, Communication, or a related field