Client Service Senior Executive / Executive

Job Description

Position : Client Service Senior Executive / Executive Location : Fort, Mumbai Organization : IndiaLaw LLP Website : www.indialaw.in Job Timings: 10 am to 6:30 PM (Two saturday's off) Key Responsibilities Coordinate and manage client empanelment processes, ensuring timely onboarding and documentation. Serve as the primary point of contact for client communication and relationship management. Make collection calls to clients for outstanding payments and maintain follow-up records. Conduct retention calls to ensure client satisfaction and long-term engagement. Liaise with internal legal and finance teams to streamline client servicing. Maintain accurate records of client interactions and service feedback. Support business development initiatives through client insights and feedback. Desired Profile Graduate in any discipline; preference for candidates with a background in law, business, or customer service. 2–5 years of experience in client servicing, preferably in a legal, consulting, or professional services firm. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Proficiency in MS Office and CRM tools. Why Join IndiaLaw LLP? IndiaLaw LLP is a leading pan-India law firm headquartered in Fort, Mumbai, with a strong presence across major cities. The firm offers a dynamic work environment and exposure to high-profile clients and legal matters across industries. Interested candidates can email their resume at mehjabin.chaudhary@indialaw.in Show more Show less