Client Service Representative

As an Account Executive, you’ll be the bridge between the client and internal

teams—building relationships, delivering solutions, and ensuring project success. Your key

responsibilities include (but are not limited to):

Client Engagement & Sales

● Act as a point of contact for clients throughout the sales cycle.

● Conduct client meetings to understand their business goals and content needs.

● Present and pitch company services tailored to client requirements.

● Prepare compelling proposals and presentations in collaboration with the Sales

Manager.

● Follow up with leads and ensure timely closure of deals.

Account Management

● Ensure client satisfaction through timely delivery and quality communication.

● Maintain long-term relationships with key accounts for repeat business and upselling.

● Coordinate with project teams to ensure seamless execution of client deliverables.

● Address client concerns or feedback with professionalism and urgency.

● Document client briefs and share with internal teams clearly and systematically.

Execution & Coordination

● Support in creating strategic content plans based on client niche.

● Stay updated with industry trends including SEO, SMM, and content marketing.

● Ensure all client deliverables meet internal quality standards and deadlines.

What do we expect from you?

1. Bachelor’s degree in Business, Marketing, or a related field.

2. 1–3 years of experience in sales, digital strategy, or content-related roles.

3. Excellent written and verbal communication skills in English.

4. Strong organizational and multitasking abilities.

5. Passion for digital marketing and content creation.

6. A client-first mindset with problem-solving capabilities.

7. Ability to work collaboratively with cross-functional teams.

8. A proactive and detail-oriented approach to work.

What’s in it for you?

● Work in a collaborative and flexible culture that values open communication.

● Alternate Saturdays off for a better work-life balance.

● Quarterly rewards and recognition for top performers.

● Competitive performance bonuses and incentive structures.

● Free Lunch & Snacks

● Health insurance.

● Continuous learning and growth opportunities.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current CTC?
• Expected CTC?
• Notice period?

Work Location: In person