Client Service Representative

0 years

1 - 3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

A Client Service Representative is the frontline professional who interacts with clients to address inquiries, resolve concerns, and ensure smooth communication between the client and the company. This role requires excellent interpersonal skills, attention to detail, and a customer-focused mindset.

Key Responsibilities:

  • Serve as the first point of contact for client inquiries via phone, email, or in person.
  • Provide accurate information about products, services, and company policies.
  • Resolve client issues promptly and escalate when necessary.
  • Maintain and update client records using CRM software.
  • Coordinate with internal teams to fulfill client requests.Follow up on client interactions to ensure satisfaction.
  • Assist in onboarding new clients and explaining service offerings.
  • Support administrative tasks related to client accounts.
  • Build sustainable relationships with clients through open, clear communication.

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,378.06 - ₹32,680.53 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You