Client Service Executive

About Us:
Inboon Media is a leading 360-degree advertising agency specializing in delivering innovative and comprehensive marketing solutions. Our services span across digital, print, television, and experiential marketing, ensuring our clients achieve impactful brand visibility and engagement.

Role Overview:
As a Senior Client Service Executive, you will act as the primary point of contact between clients and the agency, ensuring smooth communication, strategy alignment, and timely delivery of projects. You will oversee the end-to-end execution of campaigns, foster strong client relationships, and drive client satisfaction while collaborating with internal teams to deliver outstanding results.

Key Responsibilities:

• Client Relationship Management:
• Build and maintain strong, long-term relationships with clients.
• Understand client needs, goals, and expectations to provide strategic solutions.
• Conduct regular meetings, presentations, and status updates with clients
• Project Management:
• Oversee the development and execution of integrated campaigns across digital, print, TV, and other platforms.
• Collaborate with creative, media, and strategy teams to ensure seamless execution.
• Monitor project timelines, budgets, and deliverables, ensuring high-quality outcomes.
• Strategic Planning:
• Participate in brainstorming sessions and contribute to campaign strategies.
• Provide insights based on client feedback, industry trends, and market research.
• Ensure campaigns align with client brand identity and objectives.
• Problem Solving:
• Act as a proactive problem-solver, addressing client concerns and challenges promptly.
• Manage conflicts and negotiate solutions to meet client and agency goals.
• Performance Reporting:
• Track campaign performance and generate comprehensive reports for clients.
• Offer actionable insights and recommendations for optimizing future campaigns.

Qualifications:

• Bachelor's degree in Marketing, Advertising, Business, or a related field.
• 2-3 years of experience in client servicing, account management, or a similar role in an advertising agency.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Proficiency in managing multiple projects and deadlines simultaneously.
• Familiarity with digital marketing tools and platforms is a plus.

What We Offer:

• A dynamic and creative work environment.
• Opportunities for professional growth and skill enhancement.
• Competitive salary and benefits package.

Join Inboon Media to make an impact in the ever-evolving advertising landscape and help our clients achieve exceptional results. If you have any queries, please feel free to contact on 9048016637.

Job Type: Permanent

Pay: ₹20,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Account management: 1 year (Required)
• Advertising agency: 1 year (Required)

Language:

• English (Required)

Work Location: In person