Eligibility Criteria: ● Candidates should be comfortable in fieldwork. ● Candidates should know the vernacular language. ● Candidates should have a laptop, vehicle, and a valid driving license. Roles and Responsibilities: ● Conduct field visits to meet clients and strengthen relationships. ● Collaborate with marketing and sales teams to develop retention strategies. ● Analyze customer data to identify trends and areas for improvement. ● Proactively engage with customers in person to address concerns and gather feedback. ● Resolve customer issues promptly and effectively, both in person and remotely. ● Educate customers on product features and updates during field visits. ● Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. ● Collaborate with other departments to enhance the overall customer experience. Interested can share me their resumes

Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in.

Eligibility Criteria: For Female Employee shift time is 10:00 AM to 7:00 PM and For Male Employee Shift time is 2:00 PM to 11:00 PM. Demands willingness to travel as and when required. Roles and Responsibilities: As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned Influence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention Use a consultative approach to help clients grow their business using Petpooja products & services Ensure timely renewals of products & services Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products Collaborate with Internal Teams to ensure top-notch service & support Give market insights/feedback of the product to the Tech team to enhance the product offerings Generate referral leads from your existing portfolio of clients Requires exceptional presentation & people skills to navigate different customer challenges. Additional Qualification and Skills: Ability to plan, manage & report on business metrics

Job description Job Title: Department Relationship Manager B2B Sales Location: Shirdi Department: Sales Reporting to: Area Sales Manager Employment Type: Full-time Shift Timing: 10:00 AM to 7:30 PM Working Days: 6 Days a Week (Alternate Weekends Off) Position Overview Were looking for an enthusiastic and driven Department Relationship Manager to join our dynamic sales team. This is a field-based role focused on client acquisition, onboarding, and relationship management for Petpooja’s suite of restaurant technology solutions. Key Responsibilities Sell the Petpooja restaurant billing platform and value-added services (VAS) to restaurants. Actively gather sales leads from the market and onboard restaurants as Petpooja partners. Build and maintain strong relationships with restaurant owners and offer consultative solutions. Sign contracts, handle inquiries from new and existing clients, and provide end-to-end sales support. Plan and execute promotional events and marketing activities to increase brand visibility and customer base. Achieve sales targets and customer acquisition goals through strategic outreach and follow-ups. Provide regular reporting on sales performance and suggest improvements in processes and operations. Represent Petpooja as the face of the brand in the market and uphold its values. Required Qualifications & Skills Bachelor's or Master’s Degree (preferred). 1–4 years of experience in B2B or field sales. Strong interpersonal and communication skills. Sales-driven mindset with a customer-centric approach. Ability to operate independently in a dynamic field environment. Strong presentation, influencing, and negotiation abilities. Working knowledge of CRM systems is an advantage. Eligibility Criteria Must own a two-wheeler with a valid driving license. Must have a laptop for client demonstrations. Desirable Attributes Problem-solving and analytical thinking. Presentable, confident, and fluent in communication. Ability to adapt to changing market demands and trends. Passion for the restaurant and food service industry. Key Skills Lead Generation | Relationship Building | Field Sales | CRM | Contract Negotiation | Client Onboarding | Direct Sales | Market Engagement | Promotional Strategies | VAS Selling | Sales Target Achievement Contact Details Phone: 96016 37787 Email: neeraj.jasaliya@petpooja.com

Job description Job Title: Department Relationship Manager B2B Sales Location: PAN India Department: Sales Reporting to: Area Sales Manager Employment Type: Full-time Shift Timing: 10:00 AM to 7:30 PM Working Days: 6 Days a Week (Alternate Weekends Off) Position Overview Were looking for an enthusiastic and driven Department Relationship Manager to join our dynamic sales team. This is a field-based role focused on client acquisition, onboarding, and relationship management for Petpooja’s suite of restaurant technology solutions. Key Responsibilities Sell the Petpooja restaurant billing platform and value-added services (VAS) to restaurants. Actively gather sales leads from the market and onboard restaurants as Petpooja partners. Build and maintain strong relationships with restaurant owners and offer consultative solutions. Sign contracts, handle inquiries from new and existing clients, and provide end-to-end sales support. Plan and execute promotional events and marketing activities to increase brand visibility and customer base. Achieve sales targets and customer acquisition goals through strategic outreach and follow-ups. Provide regular reporting on sales performance and suggest improvements in processes and operations. Represent Petpooja as the face of the brand in the market and uphold its values. Required Qualifications & Skills Bachelor's or Master’s Degree (preferred). 1–4 years of experience in B2B or field sales. Strong interpersonal and communication skills. Sales-driven mindset with a customer-centric approach. Ability to operate independently in a dynamic field environment. Strong presentation, influencing, and negotiation abilities. Working knowledge of CRM systems is an advantage. Eligibility Criteria Must own a two-wheeler with a valid driving license. Must have a laptop for client demonstrations. Desirable Attributes Problem-solving and analytical thinking. Presentable, confident, and fluent in communication. Ability to adapt to changing market demands and trends. Passion for the restaurant and food service industry. Key Skills Lead Generation | Relationship Building | Field Sales | CRM | Contract Negotiation | Client Onboarding | Direct Sales | Market Engagement | Promotional Strategies | VAS Selling | Sales Target Achievement Contact Details Phone: 96016 37787 Email: neeraj.jasaliya@petpooja.com

Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS). Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja. Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions. Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients. Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals. Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements. Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery. Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution. Establish a strong reference market by maintaining long-term relationships with onboarded clients. Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction. During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times. Be the face of Petpooja in the market, upholding and promoting the company's values and mission. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Roles and Responsibilities: Build and maintain strong client relationships. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers to address concerns and gather feedback. Resolve customer issues promptly and effectively. Educate customers on product features and updates. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: Customer Retention Customer Support

Eligibility Criteria: ● Candidates should be comfortable in fieldwork. ● Candidates should know the vernacular language. ● Candidates should have a laptop, vehicle, and a valid driving license. Roles and Responsibilities: ● Conduct field visits to meet clients and strengthen relationships. ● Collaborate with marketing and sales teams to develop retention strategies. ● Analyze customer data to identify trends and areas for improvement. ● Proactively engage with customers in person to address concerns and gather feedback. ● Resolve customer issues promptly and effectively, both in person and remotely. ● Educate customers on product features and updates during field visits. ● Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. ● Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: ● Customer-centric mindset and a willingness to engage directly with clients. ● Ability to work well independently and in teams. ● Previous experience in customer service or sales preferred.

Designation: Executive - Business Development Location: Ahmedabad,Gujarat Working Days: Alternate Weekends Off Experience: 1 Year to 3 Years Shift Timings: 10:00 AM to 7:00 PM Roles and Responsibilities: Respond promptly to inbound leads and inquiries. Conduct initial contact with potential customers via phone and email. Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools. Conduct comprehensive and engaging product demonstrations tailored to the client's needs. Understand customer requirements and address their questions and concerns effectively. Build strong and lasting relationships with potential clients. Guide customers through the sales process, providing consistent follow-up and support. Collaborate with the sales and marketing teams to ensure a seamless handover of leads. Achieve and exceed sales targets and performance metrics. Maintain accurate records of interactions and sales activities in the CRM system. Additional Qualification and Skills: Inside Sales, Cross Selling, Up selling, Lead Generation, Customer Relationship Manager, Service Sales, Telesales, Telemarketing, Business Development.

Roles and Responsibilities: Converting new sales leads into business Pitching products and/or services over calls Demonstration of the software to the merchant/client Bringing closures of POS and Marketplace services Managing the merchants onboarding process Maintaining fruitful relationships with existing customers Contacting potential clients via email or phone to establish rapport and set up meetings Additional Qualification and Skills: Specialized knowledge about software/Websites (any IT Product) is an additional advantage along with convenience in using any Laptop/Tab/Smartphone. Experience in inside sales, cold calling, and lead generation is mandatory.

Eligibility Criteria: ● Candidates must have their Laptop and 2 Wheeler Mandatory. ● Candidates should know the vernacular language. ● Candidates should be comfortable in fieldwork. Roles and Responsibilities: ● Can visit our Restaurant Partners in the Field. ● Provide service and customer support during field visits. ● Install our POS software in their System / Device. ● Give training about our product to our client. ● Diagnose errors or technical problems and determine proper solutions to resolve their queries. ● Build positive relationships with customers. ● Research and identify solutions to software and hardware issues. ● Understand the Root Cause for the ongoing problem ● Ensure all issues are properly logged. Additional Qualification and Skills: ● Excellent communication skills, problem solving and troubleshooting skills. ● Basic knowledge of networking principles and operating systems. ● Experience with remote desktop applications and help desk software. ● Hands-on experience with Windows/Linux/Mac OS environments. ● Hardware and Network Configuration. ● Software Installation and Training. ● Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives. Roles and Responsibilities: Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS). Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja. Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions. Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients. Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals. Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements. Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery. Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution. Establish a strong reference market by maintaining long-term relationships with onboarded clients. Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction. During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times. Be the face of Petpooja in the market, upholding and promoting the company's values and mission. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Eligibility Criteria: ● Candidates must have their Laptop and 2 Wheeler Mandatory. ● Candidates should know the vernacular language. ● Candidates should be comfortable in fieldwork. Roles and Responsibilities: ● Can visit our Restaurant Partners in the Field. ● Provide service and customer support during field visits. ● Install our POS software in their System / Device. ● Give training about our product to our client. ● Diagnose errors or technical problems and determine proper solutions to resolve their queries. ● Build positive relationships with customers. ● Research and identify solutions to software and hardware issues. ● Understand the Root Cause for the ongoing problem ● Ensure all issues are properly logged. Additional Qualification and Skills: ● Excellent communication skills, problem solving and troubleshooting skills. ● Basic knowledge of networking principles and operating systems. ● Experience with remote desktop applications and help desk software. ● Hands-on experience with Windows/Linux/Mac OS environments. ● Hardware and Network Configuration. ● Software Installation and Training. ● Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Eligibility Criteria: ● Candidates should be comfortable with fieldwork. ● Good written and verbal communication. ● Customer-service focus. ● Work Experience in help desk support, tech support, non-technical support, and software support is required. ● Must have a 2-wheeler and a laptop ● Must be well-versed in the Local Language Roles and Responsibilities: ● Can visit our Restaurant Partners in the Field ● Provide service and customer support during field visits ● Install our POS software in their System / Device ● Give training about our product to our client ● Diagnose errors or technical problems and determine proper solutions to resolve their queries ● Build positive relationships with customers ● Research and identify solutions to software and hardware issues ● Diagnose and troubleshoot technical issues, including account setup and network configuration ● Ask customers targeted questions to understand the root of the problem quickly ● Communicate with clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Ensure all issues are properly logged ● Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Roles and Responsibilities: Respond promptly to inbound leads and inquiries. Conduct initial contact with potential customers via phone and email. Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools. Conduct comprehensive and engaging product demonstrations tailored to the client's needs. Understand customer requirements and address their questions and concerns effectively. Build strong and lasting relationships with potential clients. Guide customers through the sales process, providing consistent follow-up and support. Collaborate with the sales and marketing teams to ensure a seamless handover of leads. Achieve and exceed sales targets and performance metrics. Maintain accurate records of interactions and sales activities in the CRM system. Additional Qualification and Skills: Exceptional interpersonal skills with the ability to build rapport quickly. Excellent verbal and written communication skills. Ability to understand and address customer needs effectively. Proficiency in using virtual meeting and screen sharing tools. Strong organizational and time management skills. Goal-oriented with a passion for sales and business development. Ability to work independently and as part of a team.

Roles and Responsibilities: ● Build and maintain strong client relationships. ● Analyze customer data to identify trends and areas for improvement. ● Proactively engage with customers to address concerns and gather feedback. ● Resolve customer issues promptly and effectively. ● Educate customers on product features and updates. ● Monitor key performance indicators (KPIs) related to retention and implement ● improvement strategies. ● Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: ● Customer Retention ● Customer Support

Responsibilities: Upload invoices using Petpooja Purchase software Check invoices for mistakes or missing details Spot any errors or mismatches in the data Correct errors during the review process Enter data accurately and consistently Add handwritten invoice details into the system Report any issues to your supervisor Handle other tasks as needed Preferred Qualifications: Bachelor’s degree in commerce or a related field Basic knowledge of Excel

Summary: We are seeking a dynamic Sales person to drive revenue growth by upselling Petpooja’s Value-Added Services (VAS) to our existing merchant base. In this role, you will actively promote marketplace offerings and build strong relationships with restaurant owners to help them optimize operations, adopt new services, and succeed on the Petpooja platform. As the primary point of contact for merchant queries, you will provide timely support, execute targeted sales strategies to meet daily and monthly targets, and collaborate with internal teams to streamline processes and share market feedback. This role combines sales excellence with a strong relationship management focus to ensure long-term merchant success and satisfaction. Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Drive revenue growth by upselling Petpooja’s Value-Added Services (VAS) to existing merchant accounts allocated by the company. Actively pitch and promote Marketplace Services, enhancing the merchant’s experience and success on the Petpooja platform. Build and maintain strong relationships with restaurant owners by advising them on market trends, operational improvements, and VAS adoption. Act as the primary point of contact for client queries, providing timely solutions and leveraging feedback to drive continuous improvement. Execute planned sales strategies to meet daily, weekly, and monthly targets across VAS adoption, demos, and client visits. Ensure merchants are well-informed on managing day-to-day operational challenges and growing their businesses using Petpooja tools. Conduct promotional campaigns and local marketing initiatives to develop referrals and expand Petpooja’s presence within the merchant network. Collaborate with internal teams to streamline sales processes, optimise reporting, and identify areas for operational efficiency. Share market feedback and development inputs with relevant teams to support product and service enhancements. Utilise the correct escalation matrix to resolve any client issues, ensuring high standards of customer service and satisfaction. Represent Petpooja professionally in the field, demonstrating the brand’s values and commitment to customer success. Be proactive in identifying upselling opportunities and act as a trusted advisor to merchants to ensure their continued engagement with Petpooja. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Summary: We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives. Roles and Responsibilities: Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS). Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja. Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions. Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients. Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals. Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements. Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery. Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution. Establish a strong reference market by maintaining long-term relationships with onboarded clients. Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction. During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times. Be the face of Petpooja in the market, upholding and promoting the company's values and mission. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Roles and Responsibilities: Assign Tickets to Merchant Trainers based on their current location Coordinating with clients regarding Training Manage Client Feedback for training Manage Feedback Data in CRM Additional Qualification and Skills: Educational Qualification - Any Graduation. Required Skills- Customer Management, Client Feedback.