Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in ahmedabad
>
Accenture in India
>
Client Service Delivery Lead

Client Service Delivery Lead

Accenture in India

7 years

0 Lacs

ahmedabad gujarat india

Posted:23 hours ago| Platform:

Apply

Skills Required

service management controls salesforce architecture metrics drive effectiveness development training efficiency integration data migration customization configuration design agile

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Client Service Delivery Lead

Project Role Description :

Responsible for seamlessly delivering services to the client. Assigns all work assignments, commits team(s) to work, manages their work quality, manages the teams financials and mix to targets, and drives the teams overall people management. Monitors and controls service delivery metrics.

Must have skills :

Salesforce Technical Architecture, Salesforce Service Cloud, Salesforce Omnistudio Platform, Salesforce Lightning Web Components

Good to have skills :

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As a Client Service Delivery Lead, you will be responsible for ensuring the seamless delivery of services to clients. Your typical day will involve overseeing work assignments, managing team performance, and ensuring that service delivery metrics are met. You will engage with various stakeholders to maintain high-quality standards and drive team effectiveness, while also focusing on financial management and people development within the team. Your role will require you to monitor progress and make necessary adjustments to ensure that client expectations are consistently exceeded. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and development opportunities for team members to enhance their skills. - Implement best practices in service delivery to improve efficiency and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture, Salesforce Service Cloud, Salesforce Omnistudio Platform, Salesforce Lightning Web Components. - Strong understanding of system integration and data migration processes. - Experience with Salesforce platform customization and configuration. - Ability to design and implement scalable solutions on the Salesforce platform. - Familiarity with Agile methodologies and project management principles. Additional Information: - The candidate should have minimum 7.5 years of experience in Salesforce Technical Architecture. - This position is based at our Ahmedabad office. - A 15 years full time education is required.

More Jobs at Accenture in India

Application Developer

Ahmedabad, Gujarat, India

5 - 5 yrs

Salary: Not disclosed

GN SC&O - S&P – Business Solutions – Analyst

Hyderabad, Telangana, India

1 - 2 yrs

Salary: Not disclosed

Trust & Safety New Associate

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Performance Engineer

Hyderabad, Telangana, India

5 - 5 yrs

Salary: Not disclosed

Application Developer

Hyderabad, Telangana, India

3 - 3 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Accenture in India

Business Consulting and Services

Dublin 2 San Francisco

Login to

Please Verify Your Phone or Email

Confirm Action

Client Service Delivery Lead