Client Relationship Manager

We’re Hiring for Our Client!

Position:

Industry:

Employment Type:

Client Relationship Manager

Key Responsibilities :

• Respond promptly to all client queries received via

  Instagram DMs, WhatsApp messages, and phone calls

  .
• Understand customer needs and recommend the right products or services.
• Follow up with leads regularly to

  convert them into confirmed sales

  .
• Maintain a strong relationship with existing clients to encourage repeat business.
• Coordinate with the internal team (sales, operations, or marketing) to ensure smooth client onboarding and order fulfillment.
• Keep track of conversations, leads, and conversions in CRM or designated tools.
• Identify upselling or cross-selling opportunities based on client requirements.

Qualification :

• Excellent communication skills in

  English and Hindi

  (spoken and written).
• Prior experience in

  sales, client servicing, or customer support

  (1–3 years preferred).
• Strong persuasion and relationship-building skills.
• Comfort using

  Instagram, WhatsApp Business, and phone-based sales communication

  .
• Organized and self-motivated with a customer-first mindset.