Client Relationship Manager

3 years

2 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Client Relationship Manager

  • Build and maintain long-term relationships with existing clients, ensuring high levels of satisfaction and repeat business.
  • Act as the primary point of contact for client queries, requirements, and issue resolution.
  • Coordinate with internal teams (design, operations, production, and accounts) to ensure timely execution of client projects.
  • Provide after-sales support and follow-ups to strengthen client loyalty.
  • Organize and participate in client meetings, events, and networking opportunities.

Collaboration with Architects & Interior Designers:

  • Establish strong working relationships with architects and interior design firms for project collaborations.
  • Support architects/interior designers with product knowledge, technical specifications, and samples.
  • Conduct presentations and workshops for design professionals to showcase company offerings.
  • Provide project-specific guidance and ensure alignment of products/services with client needs.

Key Skills & Competencies:

  • Strong communication, presentation, and negotiation skills.
  • Proven experience in business development or client servicing in the interior design, architecture, or building materials industry.
  • Ability to network and build strong professional relationships.
  • Target-oriented with a proactive and self-motivated approach.
  • Excellent organizational and time-management skills.
  • Problem-solving mindset with client-first attitude.

Qualification & Experience:

  • Bachelor’s degree in Business Administration, Marketing, Interior Design, Architecture, or related field.
  • 3–7 years of experience in Business Development / Client Servicing (preferably in interior design, architecture, modular furniture, real estate, or allied industries).

Knowledge of interior materials, furniture, or construction products will be an added advantage.

Job Type: Full-time

Pay: Up to ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person

Speak with the employer
+91 7581006617

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