Client Relationship Manager

0 years

0 Lacs

Posted:13 hours ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time hybrid role for a Client Relationship Manager located in Mumbai. Some work from home is acceptable. The Client Relationship Manager will be responsible for developing and maintaining strong relationships with clients, understanding their needs, and ensuring they receive excellent service. Tasks include coordinating with internal teams to meet client expectations, handling client communication, resolving client issues, and identifying potential opportunities for client account growth.

Qualifications

  • Strong communication and interpersonal skills, with the ability to build and maintain client relationships
  • Experience in client management, including handling client issues and identified opportunities
  • Skills in project management and coordination with internal teams
  • Solutions-oriented mindset with strong problem-solving abilities
  • Proficiency in using CRM software and other client management tools
  • Good organizational skills with attention to detail
  • Prior experience in the media or advertising industry is a plus
  • Bachelor's degree in Business, Marketing, Communications, or a related field

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