Client Relationship Manager

Job Profile: Client Experience Associate _(Luxury Retail – Luxury Furniture & Décor)_ Location: Vijay Nagar, Indore Salary: Salary no bar for the right candidate Employment Type : Full-time Drop your CV to apply:+916267998659/+91 9431376335 or email info@hr99global.com  Role Overview: We are seeking a poised and personable Client Experience Associate to deliver exceptional, personalized showroom experiences to our elite clientele in the luxury furniture and décor industry. This role blends high-end service, product storytelling, and a deep understanding of refined client interactions—ensuring that every touchpoint reflects the highest standards of international luxury.  Key Responsibilities: Curate Luxury Showroom Experiences: Welcome clients into an elegant, thoughtfully curated showroom and offer personalized walkthroughs of our premium furniture and décor collections. Client Discovery & Personalization: Engage clients to understand their needs, preferences, and aspirations, providing bespoke recommendations that reflect their unique taste and lifestyle. Product Storytelling & Brand Representation: Articulate the craftsmanship, heritage, and design philosophy behind each piece, elevating the client’s appreciation of the brand. Client Journey Management: Ensure a seamless client experience across all touchpoints, maintaining meticulous follow-up and relationship management. Operational & Administrative Support:  Assist with daily showroom operations, inventory management, and client documentation to uphold a pristine and efficient environment. Leadership & Initiative:  Take ownership of client interactions and proactively contribute ideas to enhance the luxury retail experience. Requirements: Well-groomed, polished, and confident, with a refined and sophisticated presence Excellent verbal and written communication skills in English Strong attention to detail, with exceptional organizational and interpersonal skills Experience in luxury retail, hospitality, design consulting, or high-end lifestyle brands is preferred Ability to build rapport with ultra high-net-worth individuals and deliver meaningful brand experiences A proactive and responsible mindset, with a passion for excellence in customer service