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Genius Consultants
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Client Relationship Manager

Client Relationship Manager

Genius Consultants

2 - 6 years

|

2 - 6 Lacs

Thane Maharashtra India

Posted:4 months ago| Platform: Foundit logo

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Skills Required

Client Relationship Management Communication Skills Query Resolution Upselling Client Handling Calls Handling

Work Mode

On-site

Job Type

Full Time

Job Description

Manage client relationships through effective communication, ensuring high levels of satisfaction and retention.
Handle incoming calls from clients, resolving their queries and concerns in a timely manner.
Develop strong understanding of clients needs and preferences to provide personalized solutions.
Identify opportunities to upsell/cross-sell relevant products or services to existing clients.
Maintain accurate records of client interactions using CRM software.
Note : The shifts would be rotational so only those candidates to apply who are willing to work in night shift as well.

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Genius Consultants

Consulting

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