Client Principal Partner

We are seeking an experienced Client Principal to oversee a variety of programs and ensure the success of the GCC. Your primary responsibility will be to guarantee the successful delivery of each program, adding significant value to the organization. As a Client Principal, you will serve as the main point of contact between clients and management, ensuring the execution of business operations and the fulfillment of contracts. You will need to understand client requirements, identify business opportunities, negotiate contracts, and develop customized programs to meet client needs. Building strong relationships with clients, developing account strategies to achieve revenue targets, and addressing customer concerns promptly are also key aspects of this role. To excel in this position, you must have proven experience as a Client Partner, a solid understanding of project/program management techniques, and proficiency in performance evaluation, data analysis, reporting, and budgeting. A strategic mindset, exceptional organizational and leadership skills, strong problem-solving abilities, and excellent communication skills are essential. An MBA or equivalent qualification with at least 20 years of experience is required. Preferred qualifications include experience in a GCC environment, professional service delivery in a multinational corporation, knowledge of modern enterprise technology, familiarity with CSAT/NPS frameworks, and proficiency in Microsoft Office tools.,