Client Onboarding Specialist

2 - 6 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Employee Onboarding Specialist at Loop, you will play a crucial role in planning, executing, and promoting engaging virtual and in-person events to update clients and their employees about the company's offerings, drive brand awareness, and improve app installations. Key Responsibilities: - Develop and manage a comprehensive onboarding calendar aligned with marketing and business objectives. - Conduct engaging onboarding sessions to create awareness about company services. - Take ownership of events, utilize strong communication skills to drive activation towards Loop's products. - Collaborate with internal teams, vendors, and partners for successful event production and execution. - Maintain and update event data in the CRM system for accurate tracking and reporting. - Prepare post-event reports, analyze performance and ROI, and provide insights for future event planning. - Identify trends and opportunities for improvement in event strategy based on data analysis and feedback. - Build strong relationships with stakeholders, vendors, partners, and event attendees. - Support team members" growth by sharing knowledge and best practices. - Foster a collaborative, inclusive, and high-performing team culture. Qualifications: - Bachelor's degree in marketing, communications, or related field. - 2+ years of experience in field marketing and event planning. - Strong project management, organizational, and multitasking skills. - Excellent written and verbal communication skills. - Proficiency in marketing tools and software (Google Slides, CRM systems, email marketing platforms, social media tools). - Ability to engage large audiences in-person and virtually. - Customer-centric mindset with a passion for creating awareness. - Collaborative nature with the ability to work in a fast-paced environment. - Knowledge of insurance and employee benefits sector is a plus. - Fluency in English, Hindi, and local language. - Great interpersonal skills.,

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