Client Data Manager II

As a Client Service Manager II at JPMorgan Chase, you will play a crucial role in shaping the future of operations by leveraging your expertise in client service management. Your responsibilities will involve leading a team to provide exceptional customer service, managing client relationships, and utilizing your anti-fraud expertise to protect clients and the institution. Your knowledge of market products and process automation will drive efficiency, and your ability to manage change and resolve conflicts will be essential in achieving team objectives. Key Responsibilities: - Ensure timeliness and accuracy in completing client instructions - Perform validations on client instructions and administer client user access to electronic banking products - Identify and mitigate operational risk scenarios associated with the role - Resolve concerns by assisting clients, client service, middle office, and help desk - Proactively manage escalation-prone scenarios - Own, promote, and drive continuous improvement initiatives Qualifications Required: - Strong people management and leadership skills - Excellent verbal and written communication skills for client interaction - Strong analytical skills and ability to work in a fast-paced environment - Good team player and self-motivated individual - Capacity to work under time-sensitive deadlines independently - Proven skills in time management and attention to detail Additional Company Details: Join a team at JPMorgan Chase that values innovation, collaboration, and continuous improvement. You will have the opportunity to grow your career and make a significant impact on the business while working in a dynamic and challenging environment.,