Client Data Analyst

Role Overview: As a Client Data Analyst within the Operations team, your main responsibility will be to review and enhance data collection and verification processes to ensure the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will play a crucial role in managing multiple tasks and activities efficiently. Leveraging your proficiency in digital and tech literacy, you will utilize software applications and digital platforms to streamline processes and enhance the overall client experience. Key Responsibilities: - Perform day-to-day management of a team, including coaching and providing ongoing performance feedback. - Track the performance of individual team members to assess progress in terms of performance, learning, and capability. - Address any service issues that may arise and be escalated by internal or external customers effectively. - Demonstrate independence in decision-making and the ability to move forward without clear instruction or close supervision. - Make well-grounded decisions based on data, insights, and experience. - Foster an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices. - Organize workflow and distribute work among team members appropriately. - Provide support across all aspects of client onboarding, including fulfilling AML and KYC requirements. Qualifications Required: - Demonstrated ability to develop, manage, coach, and motivate teams effectively. - Must be adaptable and flexible to manage interim projects and processes according to business requirements. - Knowledge of banking products. - Proven track record of leading process and organizational change. - Ability to identify, analyze, plan, prioritize, and solve problems by offering viable solutions and executing them. - Strong communication and presentation skills. Additional Company Details: N/A,