Client Data Analyst

Role Overview: As a Client Data Analyst within the Operations team, you will be responsible for reviewing and improving data collection and verification processes to ensure the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while leveraging software applications and digital platforms to enhance processes and client experience. Key Responsibilities: - Perform day-to-day management of a team including coaching and providing ongoing performance feedback. - Track performance of individual team members to evaluate performance, learning, and capability. - Address service issues escalated by internal or external customers effectively. - Act independently and make decisions based on data, insight, and experience. - Create an effective team through continuous communication, timely feedback, and appropriate supervisory practices. - Organize workflow and distribute work appropriately. - Support all aspects of client onboarding including fulfilling AML and KYC requirements. Qualifications Required: - Demonstrated ability to develop, manage, coach, and motivate teams. - Must be flexible and adaptable to manage interim projects and processes based on business requirements. - Knowledge of banking products. - Proven leadership in process and organizational change. - Ability to identify, analyze, plan, prioritize, and solve problems effectively. - Strong communication and presentation skills. Additional Details: Preferred qualifications, capabilities, and skills: - Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk is an advantage. - Competent in mainframe and PC-based systems, with a strong proficiency in MS Office. - Previous experience as a people manager of a high-performing team.,