Client Coordinator-Bangalore and Mumbai (First Advantage)- Q2-2025

Job Description

Mumbai, MAHARASHTRA, India Roles and responsibilities: Performing the role of a Client Coordinator in the areas of BGV related update and progress which includes client relationship management Creating/ordering the cases on behalf of FADV on the portal Ensuring TAT and SLA is well maintained as per the Client's requirement Handling and interfacing the client (from the client's site) for all BGV related processes and resolve queries Managing the daily report / dashboard for tracking progress Responsible for end-to-end BGV delivery as the Client SPOC Building the collaboration and trust with the client for best output Skills required: Exceptional communication skills Excellent MS skills Presentation skill Good English writing / speaking skills to communicate across geography if needed Interpersonal skills Ownership Will be handling the entire background check process including critical stakeholder management Should be the bridge and coordinate between FA and Client for accurate and smooth processing of background checks Year of experience: Relevant years of experience basis the above roles (in BGV) for at least 2-3 years. At least 2 years of experience into customer handling / client handling in addition to BGV experience Work Location: 1 in Mumbai and 1 in Bangalore Work mode : Work from office Qualification: Full-time graduation (any discipline) Kindly note : Only applicants residing in Mumbai / Bangalore can be considered for screening We are looking for immediate joiners!!! Perks and Benefits Health & Wellness Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off PTO / Vacation Policy Paid Holidays Financial Benefits 401K / Retirement Plan Tuition Reimbursement Employee Stock Purchase Plan Office Perks Work From Home Policy