Client Coordination & Servicing Executive

2 - 5 years

2 - 3 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title: Client Coordination & Servicing Executive

Department:

Role Overview

Client Coordination & Servicing Executive

Key Responsibilities

Client Coordination & Servicing

  • Receive and manage

    incoming client inquiries

    via calls, emails, and digital platforms.
  • Call back on sales-related inquiries and provide preliminary information to clients.
  • Schedule and manage

    appointments, meetings, and consultations

    .
  • Act as a coordination bridge between clients and internal departments.

Sales Support & Follow-ups

  • Share

    warm and qualified leads

    with the sales team promptly.
  • Follow up with prospects and clients to support sales closures and onboarding.
  • Ensure smooth handover between sales, operations, and service teams.

Administration & Data Management

  • Maintain accurate client data, lead trackers, and CRM records.
  • Assist in routine office administration and documentation.
  • Prepare basic reports, trackers, and follow-up logs.
  • Ensure data accuracy and confidentiality at all times.

Required Skills & Experience

  • 24 years of experience in

    client coordination, office management, or servicing roles

    .
  • Good verbal and written communication skills.
  • Strong coordination, follow-up, and organizational skills.
  • Proficiency in MS Office / Google Workspace.
  • Customer-focused mindset with attention to detail.
  • Ability to multitask in an on-site office environment.

What We Offer

  • Fixed monthly salary of

    20,000 28,000

  • Performance-based bonus
  • Client-facing role with exposure to sales operations
  • Professional and growth-oriented work culture
  • Opportunity to grow into senior coordination or operations roles

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