Client Advisor

As a Client Advisor at Erum The Jewellery Studio, your role is crucial in maintaining client relations and ensuring customer satisfaction. You will be responsible for providing exceptional customer service, communicating effectively with clients, and managing insurance-related inquiries. Your ability to balance in-office and remote work while working both independently and as part of a team will be key to your success. **Key Responsibilities:** - Maintain client relations and ensure customer satisfaction - Provide exceptional customer service to clients - Effectively communicate with clients - Manage insurance-related inquiries - Support clients throughout their purchasing journey **Qualifications Required:** - Strong skills in Client Relations and Customer Satisfaction - Exceptional Communication and Customer Service abilities - Experience with handling Insurance-related queries is a plus - High level of interpersonal skills and professionalism - Ability to work independently and in a team, while balancing in-office and remote work - Previous experience in the luxury or jewelry industry is advantageous - Bachelor's degree or equivalent experience in a related field At Erum, we are dedicated to preserving the purity and quality of celestial jewelry, reflecting sophistication and timeless allure. Our mission is to offer exquisite creations that capture their ethereal essence, embodying the meaning of "Heaven." Join us in our journey to provide clients with precious adornments that enhance their inner beauty and symbolize nobility and grace.,