Client Accounting Specialist

As a member of the N. Harris Computer Corporation family, Altera delivers health IT solutions globally, including Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion solutions. The intersection of technology and human experience drives Altera Digital Health to pioneer a new era in healthcare, enhancing care delivery and inspiring healthier communities worldwide. **Key Responsibilities:** - Handle unapplied cash receipts and process refunds to clients proficiently. - Collect and negotiate with clients to maintain low aged balances and ensure smooth cash flow. - Negotiate and remediate complex client inquiries to meet financial goals. - Collaborate with cross-functional teams to research and resolve client inquiries promptly. - Process settlements and amendments timely to mitigate revenue and receivables exposure. - Administer the Billing Disputes Queue, investigate client requests/disputes, and interact with clients as needed. - Provide collectability analysis quarterly to support bad debt calculations. - Respond promptly to urgent inquiries, ensuring client satisfaction and preventing escalations. - Articulate contract language and billing details to clients and submit formal credit approvals to management for invoice corrections. - Ensure billing corrections and credit/rebills are processed within the same month as approval. - Keep management informed of all client escalations. **Qualifications Required:** - Bachelor's degree from a four-year College or university; or equivalent education and experience. - Previous experience in cash application, billing disputes, and collections. - Excellent interpersonal skills, problem-solving abilities, and decision-making skills. - Strong written and verbal communication skills. - Ability to read, analyze, and interpret contracts, reconciliations, and other company documents. - Strong work ethic, self-starter, and adept at managing multiple priorities in a fast-paced business environment. If you need assistance with the accessibility of Altera's website or have queries about the application process, kindly reach out to HR.Recruiting@AlteraHealth.com.,