Client Account Lead Senior Manager

Startup Client Engagement Manager

Key Responsibilities:

Client Relationship Management:

• Build and manage strong relationships with startup clients, ensuring smooth and effective delivery of services.


• Navigate the fast-paced, dynamic startup environment by understanding their challenges and speaking their language.


• Bring fresh,

  entrepreneurial perspectives

  to client interactions, offering innovative solutions that drive trust, collaboration, and mutual growth.


• Support clients through various

  funding rounds

  and assist in scaling their business sustainably.

Business Growth & Opportunity Expansion:

• Contribute to expanding the firms footprint and

  share of wallet

  in client accounts, being accountable for business results at a minimum.


• Bring

  disruptive and innovative ideas

  to originate new opportunities and pursue business-as-usual growth.


• Leverage industry networks and collaborate with

  experienced Client Account Leaders (CALs)

  to deepen knowledge of the startup ecosystem and develop industry expertise.


• Actively engage in

  complex commercial problem-solving

  and negotiations, ensuring the business needs of startups are met.

Support & Industry Mastery:

• Work closely with internal teams to drive business growth and ensure a sustainable scale-up for the client.


• Understand the broader growth trajectory of the

  startup industry

  and align service offerings with client needs.


• Utilize deep industry knowledge to address the unique pain points and opportunities startups face at different stages of growth.

Ideal Candidate:

• Experience

  working with startups or in entrepreneurial settings, with a strong understanding of

  funding rounds

  and the scaling process.


• Ability to navigate

  unstructured, high-energy environments

  , adapting quickly and contributing to both client and internal team success.


• Proven ability to

  build strong relationships

  , foster trust, and deliver innovative solutions that drive business results.


• Excellent problem-solving skills with a strategic approach to addressing

  client challenges

  and

  commercial negotiations

  .


• Passionate about

  helping startups scale sustainably

  while ensuring their long-term growth and success.

Qualifications:

• Strong

  entrepreneurial spirit

  with experience in

  startups

  or related industries.


• Experience managing relationships with

  high-growth startups

  , particularly through various stages of scaling.


• Strong understanding of

  funding rounds

  , business scaling strategies, and industry best practices.


• Excellent communication, negotiation, and relationship-building skills.


• Ability to work in an

  unstructured

  , fast-paced, and dynamic environment.