Claims Manager, Marine & Equipment

Job Purpose/summary

• Provide Incident and Claims handling support for H&M/P&I matters across business.
• Handle administrative tasks for effective claims handling and data management using requisite system & processes.
  

Key Responsibilities

• Handling incidents and claims in co-operation with internal stakeholders and external insurers.
• Appointing appropriate experts, surveyors, on timely basis.
• Support Data management initiatives within department for claims and loss prevention activities.
• Assist in driving key objectives for the team.
• To assist in reviewing/adjusting Invoicing from P&I Clubs, Underwriters, Brokers, and other vendors.
• Manage total cost of risk (“TCOR”) reporting within the vessel claims sphere.
• Prepare monthly performance reports for head of marine claims.
  

Required Experience & Skills

• Maritime graduate /PG with 5 + years of shore experience in Maritime Claims.
• Knowledge on various shipping lines trades and operations.
• Charter party and Maritime Law knowledge essential.
• Knowledge on Insurance & underwriting principles is preferred.
• Effective communication skills ensuring clear, direct and appropriate communication at multiple organisation levels.
• Strong interpersonal skills and persistent focus on long term business goals
• Highly result oriented, ready to take challenges and able to work under pressure to meet deadlines.
• Proactive problem-solving ability with analytical thought process.
  

Behavioural Skills

• Demonstrable ability to work without supervision and deliver business expectations
• Performance minded with a strong strive to deliver results above expectations.
• Proven stakeholder management and conflict resolution skill.
• Strategic and business supportive mind-set (balancing legal and commercial priorities).
• Team player