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Job Description

Job Description: Claims Associate

Location: Andheri East, Mumbai, Maharashtra

Employment Type: Full-Time

Salary: ₹3,00,000 - ₹4,00,000 per annum

About the Company

We are a leading organization revolutionizing insurance access in India through a full-stack technology, servicing, and product infrastructure. We enable our partners—brokers, agents, banks, and fintech institutions—to seamlessly distribute group insurance and healthcare benefits to organizations across India, ensuring an exceptional customer experience. Our proprietary cross-sell suite for retail and embedded insurance empowers partners to unlock additional revenue streams.

Job Overview

We are looking for a dedicated and customer-focused Claims Associate to join our team in Andheri East, Mumbai. The Claims Associate will be instrumental in managing the insurance claims process, providing outstanding support to customers, and coordinating with insurers and TPAs for efficient claim settlements.

Key Responsibilities

  • Engage with customers to explain the insurance claims process and resolve their queries.
  • Follow up with customers to collect and verify insurance claim documentation.
  • Assist customers in filing claims and provide regular updates on claim status.
  • Coordinate with Third Party Administrators (TPAs) and insurers to ensure smooth and timely claim settlements.
  • Monitor and manage claims on the insurer’s portal, ensuring accuracy and compliance.

Qualifications and Skills

  • 0-2 years of experience in corporate health insurance (freshers are welcome to apply).
  • Excellent verbal and written communication skills.
  • Strong adaptability, collaborative spirit, and a goal-oriented mindset.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Familiarity with online portals or systems for tracking and documentation is a plus.

What We Offer

  • Competitive salary package of ₹3,00,000 - ₹4,00,000 per annum.
  • Performance-based incentives.
  • A vibrant, fast-paced, and collaborative work environment.
  • Opportunities for professional growth and career advancement.

How to Apply
Send resume on this email id -Dnyaneshwari@podiumsym.com

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

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