Claim Associate

Overall Review:
The Claim Assessor will handle insurance claims by verifying documents, assessing vehicle damages, and ensuring fair and timely claim settlements. The role involves close coordination with insurers, customers, and repairers while following company and policy guidelines.

Responsibilities and Duties

1. Act as the point of contact between insurer, customer, and repairer.
2. Check and verify claim documents for accuracy and completeness.3. Assess vehicle damages and match them with policy conditions.4. Decide claim admissibility and prepare reports for the insurer.5. Follow up for pending documents and escalate delays when needed.6. Submit survey reports with all details, photos, and evidence.7. Respond to insurer queries and provide clarifications and Track claim status, update all stakeholders, and ensure timely settlement.8. Maintain turnaround time (TAT) and control average payouts as per company guidelines.

Whom do we look for?

1. Minimum qualification: Diploma or Graduate in any discipline.
2. Basic knowledge of automobiles and car parts.3. Prior experience in claims handling, insurance processes, or surveyor coordination is an added advantage.4. Strong verbal and written communication skills with proficiency in email drafting.5. Basic working knowledge of MS Office or Google Workspace tools.6. Ability to handle multiple cases simultaneously with accuracy and attention to detail.7. Work Location: Bangalore8. Language Requirement: Multilingual candidates preferred (English + local/regional languages).

About ReadyAssist: ReadyAssist is one of India’s largest digital roadside assistance and vehicle lifecycle management companies, delivering 24/7 services such as towing, on-spot repairs, emergency support, doorstep accessory fitment, and retro-fitment solutions. Through our brand CNGFirst, we operate India’s largest certified network for converting petrol and diesel vehicles into CNG, promoting cleaner and cost-effective mobility. In addition to these services, ReadyAssist has a robust presence in motor insurance claims and investigation, offering tech-enabled solutions focused on efficient processing, fair settlements, and fraud mitigation. Our integrated approach ensures a seamless experience for vehicle owners, insurers, and enterprise partners alike. Join us and be part of a purpose-driven, fast-scaling team that’s shaping the future of mobility and digital insurance claims in India. We currently operate across 700+ districts in the country, serving individuals, fleet owners, OEM’s, insurance companies and enterprise clients through our tech-enabled platform. For more details www.readyassist.in

Job Types: Full-time, Permanent, Fresher

Pay: ₹300,000.00 - ₹350,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Application Question(s):

• Are you staying near HSR Layout?

Location:

• Banglore, Karnataka (Required)

Work Location: In person

Speak with the employer
+91 8553327105