City Head

Job Title:

City Head

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About OYO:

OYO is a global hospitality tech platform operating across 35+ countries with over 157,000 storefronts. We empower entrepreneurs and small business owners with full-stack technology to maximize occupancy, enhance revenue, and simplify operations. Our mission is to make quality stays accessible and affordable for all. Visit Website

State Head

Key Responsibilities:

• Maximize occupancy, boost revenue, and ensure sellable room availability in your region
• Monitor and ensure timely collections and outstanding recoveries
• Analyze revenue dashboards and performance data for decision-making
• Deliver consistent feedback on local market trends and pricing
• Lead strategic expansion initiatives within the hub
• Improve guest experience metrics and ensure high-quality service delivery
• Resolve conflicts among internal and external stakeholders

Key Performance Indicators:

• Daily Sellable Room Nights (DSRN)
• Revenue & Contribution Margin
• Pay at Hotel (PAH) Realization
• Daily Occupancy (URNs)
• Guest Experience (Gx) Improvement

Desired Skills:

• Strong stakeholder & team management
• Analytical & decision-making abilities
• Networking and problem-solving capabilities
• Hands-on leadership with local market understanding

• Must be fluent in Assamese

  (spoken and written)

Eligibility Criteria:

• 8 - 12 years of total experience
• Minimum 3 - 4 years in a people management role
• Hospitality, Travel, or B2B Field Sales experience preferred

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