Chat Backend & Blended Process Professional

0 - 5 years

1 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Manage and coordinate with various teams to ensure smooth operations.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Analyze data and metrics to identify trends and areas for improvement.
  • Collaborate with stakeholders to resolve issues and improve customer satisfaction.
  • Provide excellent customer service through multiple channels.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Strong understanding of HR principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Experience with chat backend and blended processes.
  • Ability to adapt to changing priorities and requirements.
  • Educational qualification: Any Graduate or Postgraduate degree.

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