Channel Sales Manager

About the Role

We are seeking a dynamic and driven Channel Sales Manager to strengthen and scale upGrads Channel Partner network within the Offline business vertical. This role requires strong partnership-building ability, sales acumen and operational discipline to onboard high-quality partners and drive revenue growth through them. The roleholder will act as the primary bridge between upGrad and its partner network, ensuring performance, compliance, and long-term success.

Key Responsibilities

• Acquire & Onboard Partners:

  Identify, evaluate, and onboard new channel partners; establish clear commercial terms and process alignment.

• Manage Partner Relationships:

  Act as the primary liaison, driving engagement,

satisfaction, and long-term partner success.

• Enable Sales Performance:

  Train partners on product offerings, provide

sales/marketing support, and assist in key closures.

• Drive Revenue & Pipeline:

  Ensure partners meet sales targets, monitor

performance, and implement improvement plans.

• Track KPIs & Governance:

  Conduct regular business reviews, ensure compliance

with pricing and branding norms, and maintain accurate reporting.

• Market Insights & Collaboration:

  Capture market intelligence and coordinate

with internal teams to address partner needs and opportunities.

Requirements

• MBA preferred or equivalent relevant experience.
• Minimum 5 years of experience in offline education sector.
• Strong relationship, communication, sales, and analytical skills with the ability to manage multiple partners and drive targets.
• Familiarity with CRM, reporting tools, and channel management processes