Channel Sales Manager

Job Summary:

Channel Sales Manager

Key Responsibilities:

Channel Development & Management

• Identify, recruit, and onboard new channel partners (dealers, distributors, resellers, retail partners, etc.).
  
• Manage and strengthen relationships with existing partners to ensure long-term success.
  
• Ensure channel partners are equipped with adequate training, product knowledge, and marketing support.

Reporting & Compliance

• Track partner sales performance and prepare periodic sales reports and forecasts.
  
• Ensure partners adhere to companys policies, pricing strategies, and contractual agreements.
  
• Manage claims, partner grievances, and dispute resolution.

Collaboration & Feedback

• Collect market intelligence, competitor activity, and customer feedback through partners.
  
• Share insights with internal teams for continuous product and process improvement.
  
• Liaise with logistics, finance, and supply chain teams to ensure smooth order execution and partner satisfaction.

Key Skills:

• Strong understanding of channel sales strategies and partner management
  
• Excellent communication, negotiation, and relationship-building skills
  
• Analytical thinking with good reporting and data interpretation abilities
  
• Ability to manage multiple partners across geographies and drive performance
  
• Proficiency in CRM, Excel, and sales reporting tools
  
• Local market knowledge and language fluency (as needed)