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Wipro
Change Manager - L3

Change Manager - L3

Wipro

6 - 11 years

7 - 11 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

problem management change management incident management service improvement itil project management release management itil framework cmdb service level management service request management itil certified itil process service desk management itsm

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity

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Wipro

www.wipro.com

Information Technology & Services

Bengaluru

250,000+ Employees

11447 Jobs

Key People

Thierry Delaporte

CEO & Managing Director
Jatin Dalal

Chief Financial Officer
Saurabh Govil

Chief Human Resources Officer
Ravi Venkatesan

Chairman

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Change Manager - L3

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Skills Required

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