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7.0 - 12.0 years
1 - 5 Lacs
Coimbatore
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the ServiceNow IT Service Management system. With exceptional communication skills, you will ensure the smooth operation of our world-class systems by accurately defining client issues and designing effective resolutions based on your deep product knowledge. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with stakeholders to identify and understand business requirements.- Troubleshoot and resolve technical issues related to ServiceNow IT Service Management.- Perform system configuration and customization to meet client needs.- Conduct system testing and ensure the quality of deliverables. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles and best practices.- Experience in incident management, problem management, and change management processes.- Knowledge of ITIL framework and its application in ServiceNow.- Experience in system configuration and customization using ServiceNow platform.- Good To Have Skills: Experience with IT service management tools such as JIRA or Remedy.- Familiarity with ITIL certifications and their relevance in ServiceNow implementation. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 19 hours ago
5.0 - 10.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Service Management. Your typical day will involve working with the ServiceNow platform, collaborating with cross-functional teams, and ensuring the successful implementation of ServiceNow tools and applications. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications using ServiceNow IT Service Management.- Ensure the successful implementation of ServiceNow tools and applications, including ServiceNow IT Service Management.- Provide technical expertise in ServiceNow tools administration and configuration.- Develop and maintain technical documentation related to ServiceNow tools and applications.- Stay updated with the latest advancements in ServiceNow tools and applications, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow IT Service Management.- Good To Have Skills: Experience in ServiceNow tools administration.- Strong understanding of IT Service Management processes and best practices.- Experience in designing and implementing ServiceNow applications.- Experience in developing and maintaining technical documentation related to ServiceNow tools and applications. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions.- This position is based at our Bengaluru office. Qualification Graduate
Posted 19 hours ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management- Strong understanding of IT operations management processes- Experience in configuring and customizing ServiceNow applications- Knowledge of IT service management best practices- Hands-on experience in leading application development projects Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 19 hours ago
13.0 - 18.0 years
13 - 18 Lacs
Gurugram
Work from Office
Skill required: Tech for Operations - Agile Project Management Designation: Program & Project Mgmt Manager Qualifications: BTech Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAn iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner. It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BTech
Posted 19 hours ago
5.0 - 10.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely project delivery- Mentor and guide team members for their professional growth Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management- Strong understanding of IT operations management processes- Experience in configuring and customizing ServiceNow applications- Knowledge of IT service management best practices- Hands-on experience in leading application development projects Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 19 hours ago
12.0 - 17.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Solution Enablement Practitioner Project Role Description : Support the Solution Architect providing solution design and solution approval process. When required, provide costing, response development and operations support. Must have skills : Solution Architecture Good to have skills : Program Project ManagementMinimum 12 year(s) of experience is required Educational Qualification : A Masters or Bachelor degree with relevant strong solution architect experience Summary :As a Solution Enablement Practitioner, you will support the Solution Architect providing solution design and solution approval process. When required, provide costing, response development, and operations support. You will play a crucial role in ensuring the success of solution implementation and delivery. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Assist in solution design and approval process.- Provide costing for solutions.- Develop responses to client requirements.- Offer operations support for implemented solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solution Architecture.- Good To Have Skills: Experience with Program Project Management.- Strong understanding of solution architecture principles.- Ability to analyze complex business requirements and provide suitable solutions.- Excellent communication and presentation skills.- Proven experience in solution implementation and delivery. Additional Information:- The candidate should have a minimum of 12 years of experience in Solution Architecture.- This position is based at our Hyderabad office.- A Masters or Bachelor degree with relevant strong solution architect experience is required. Qualification A Masters or Bachelor degree with relevant strong solution architect experience
Posted 19 hours ago
10.0 - 14.0 years
15 - 20 Lacs
Chennai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Health Insurance OperationsMachine LearningMicrosoft Robotic Process AutomationAgile Project ManagementAdaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 19 hours ago
0.0 - 2.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 0-2 year(s) of experience is required Educational Qualification : Any Graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.- Maintain exceptional communication skills to keep our world-class systems running.- Collaborate with cross-functional teams to ensure timely resolution of client issues.- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Service Desk Management.- Good To Have Skills: Service Desk Voice Support.- Strong understanding of IT operations and support.- Experience with incident management and problem management.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office. Qualification Any Graduation
Posted 19 hours ago
3.0 - 8.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into functional design solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications based on business process needs.- Implement best practices for application design and development.- Conduct testing and troubleshooting of applications.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes.- Experience in designing and implementing ITSM solutions.- Knowledge of ITIL framework and best practices.- Hands-on experience in configuring ServiceNow applications. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 19 hours ago
15.0 - 20.0 years
3 - 6 Lacs
Chennai
Work from Office
Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize process effectiveness- Collaborate with business users to define product requirements and use cases Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Experience with data analysis and process improvement- Strong analytical and problem-solving skills- Excellent communication and collaboration abilities- Good To Have Skills: Experience with business process modeling tools Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based at our Chennai office- A 15 years full time education is required Qualification 15 years full time education
Posted 19 hours ago
15.0 - 20.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Program Project Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided role description and add more description. Show creativity. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead team meetings to discuss progress and challenges.- Develop strategies to improve team efficiency.- Provide mentorship and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management.- Strong leadership and decision-making skills.- Excellent communication and interpersonal abilities.- Ability to prioritize tasks and meet deadlines.- Good To Have Skills: Experience in IT operations management. Additional Information:- The candidate should have a minimum of 12 years of experience in Program Project Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 19 hours ago
7.0 - 12.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of applications- Provide technical guidance and support to the team Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management- Strong understanding of IT service management processes- Experience in leading application development projects- Knowledge of ITIL framework- Hands-on experience in configuring ServiceNow applications Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 19 hours ago
7.0 - 12.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely project delivery- Provide technical guidance and support to the team Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management- Strong understanding of IT service management processes- Experience in application design and configuration- Knowledge of ITIL framework- Experience in leading application development projects Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 19 hours ago
15.0 - 20.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize process effectiveness- Collaborate with business users to define product requirements and use cases Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Experience with data analysis and process improvement- Strong analytical and problem-solving skills- Excellent communication and collaboration abilities- Good To Have Skills: Experience with business process modeling tools Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based in Ahmedabad- A 15 years full-time education is required Qualification 15 years full time education
Posted 19 hours ago
15.0 - 20.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize process effectiveness- Collaborate with business users to define product requirements and use cases Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Experience with workflow analysis and process improvement- Strong analytical and problem-solving skills- Excellent communication and collaboration abilities- Good To Have Skills: Experience with business process modeling tools Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based in Coimbatore- A 15 years full time education is required Qualification 15 years full time education
Posted 19 hours ago
5.0 - 10.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow Customer Service Management (CSM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to deliver impactful solutions. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Develop and configure ServiceNow CSM applications, including Incident Management, Problem Management, Change Management, and Service Catalog.- Ensure the ServiceNow platform is configured to meet business needs and requirements, including integrations with other systems.- Provide technical expertise and guidance to stakeholders on ServiceNow CSM best practices and capabilities.- Stay updated with the latest advancements in ServiceNow CSM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow Customer Service Management (CSM) and related modules.- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in developing and configuring ServiceNow CSM applications, including Incident Management, Problem Management, Change Management, and Service Catalog.- Strong understanding of ServiceNow CSM best practices and capabilities.- Experience in integrating ServiceNow with other systems.- Solid grasp of ITIL processes and methodologies. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Customer Service Management (CSM) and related modules.- The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful ServiceNow solutions.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification
Posted 19 hours ago
7.0 - 12.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer with expertise in ServiceNow Governance Risk and Compliance (GRC), you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions using ServiceNow GRC. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow GRC.- Design and develop ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions.- Ensure compliance with ServiceNow best practices and standards, including maintaining documentation and conducting code reviews.- Provide technical guidance and mentorship to junior team members, including conducting training sessions and knowledge sharing. Professional & Technical Skills: - Must To Have Skills: Expertise in ServiceNow Governance Risk and Compliance (GRC).- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of ITIL processes and ServiceNow platform capabilities.- Experience in designing and developing ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions.- Experience in conducting code reviews and maintaining documentation.- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow GRC.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using ServiceNow GRC.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification
Posted 19 hours ago
7.0 - 12.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Customer Service Management (CSM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet customer needs. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Customer Service Management (CSM).- Design and develop ServiceNow CSM applications, including configuration, scripting, and integration with other systems.- Ensure the quality of the ServiceNow CSM applications by conducting thorough testing and debugging.- Provide technical guidance and support to the development team, ensuring adherence to best practices and standards.- Stay updated with the latest advancements in ServiceNow CSM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow Customer Service Management (CSM).- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in designing and developing ServiceNow CSM applications, including configuration, scripting, and integration with other systems.- Strong understanding of ITIL processes and ServiceNow best practices.- Experience in conducting thorough testing and debugging of ServiceNow CSM applications.- Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow Customer Service Management (CSM).- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using ServiceNow CSM.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification
Posted 19 hours ago
6.0 - 9.0 years
3 - 6 Lacs
Coimbatore
Work from Office
Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.
Posted 19 hours ago
10.0 - 15.0 years
7 - 11 Lacs
Bengaluru
Work from Office
10+ of exp Be able to demonstrate ownership / accountability with positive attitude Relevant functional project management experience in Banking / BFSI domain Experience of dealing with large scale implementations from functional / technical standpoint Exposure to working with diverse teams across locations PMI / Prince 2 certification Create and manage business case Structures and plans the front-to-back project activities Manage project resourcing and financials Manage RAIDs for the project through to logical closure Regular review of project status and RAIDs through established governance cycle Drive Working Group / Steer Co discussions for assigned project Maintain and actively manage initiative documentation, facilitating key governance artefacts and ensuring relevant and timely initiative MI
Posted 19 hours ago
12.0 - 17.0 years
22 - 30 Lacs
Ahmedabad
Work from Office
Job Description Position : Project Automation Manager Manufacturing & Smart Factory Transformation Job Location : Ahmedabad- Bhopal About the Role: We are seeking a visionary manufacturing technology leader to spearhead our global smart factory transformation. This position will revolutionize our manufacturing ecosystem through design and implementation of advanced automation, digital twin technology, and AI-driven solutions across our international production network across India, Ireland, South Africa, United States, and China. The successful candidate will be responsible for creating the blueprint for our next-generation manufacturing infrastructure while delivering measurable efficiency gains and competitive advantages through technology. Key Responsibilities: Develop and execute a comprehensive smart factory roadmap aligned with our digital transformation strategy across all global manufacturing sites Lead the end-to-end automation of production lines, including integration of robotics, autonomous systems, and lights-out manufacturing capabilities Develop a real-time dashboard that displays production metrics, including production numbers, line maintenance status, and target versus actual performance, accessible to head office staff Design specialized plant and machinery for diverse product categories, including oral care, fabric care, feminine care, health, and consumer care product lines. Architect and implement digital twin solutions to create virtual replicas of physical factories for simulation, optimization, and predictive maintenance Design and deploy AI/ML systems for real-time production optimization, anomaly detection, and predictive quality control Transform manufacturing data architecture to enable advanced analytics, machine learning, and operational intelligence Oversee factory layout redesigns incorporating Industry 4.0 principles, IoT connectivity, and cyber-physical systems Develop standardized automation frameworks that can be scaled and deployed across diverse global manufacturing environments Build and lead centres of excellence for key technologies including digital twins, industrial IoT, and manufacturing AI Create strategic partnerships with technology providers, research institutions, and industry consortia to accelerate innovation Establish governance mechanisms for technology selection, implementation methodologies, and ROI measurement Develop comprehensive change management strategies to drive adoption of new technologies and digital workflows Champion sustainability initiatives through smart energy management, waste reduction, and circular economy principles Qualifications Advanced degree in Engineering, Computer Science, or related field (MBA a plus) 12+ years of progressive leadership experience in manufacturing technology and automation Extensive experience implementing digital twin technologies, smart factory solutions, and AI applications in manufacturing environments Deep expertise in industrial automation systems, including PLCs, SCADA, MES, and industrial robotics Proven track record of leading digital transformation initiatives in complex, global manufacturing organizations Substantial experience in the FMCG/CPG industry, specifically with high-volume, precision manufacturing of consumer products Strong understanding of OT/IT convergence and industrial networking architecture Demonstrated success in scaling technology solutions across multiple international manufacturing sites Experience with digital manufacturing platforms and cloud-based manufacturing solutions Strong background in data science and analytics as applied to manufacturing operations Experience with oral care, fabric care, feminine care, health, and consumer care products would be an added advantage Technical Expertise Digital Twin Implementation & Management Industrial Internet of Things (IIoT) Architecture Manufacturing Execution Systems (MES) Artificial Intelligence and Machine Learning for Manufacturing Advanced Robotics and Autonomous Systems Industrial Edge Computing and Cloud Integration Real-time Production Monitoring and Analytics Predictive Maintenance Systems Computer Vision and Quality Inspection Systems Manufacturing Cybersecurity AR/VR Applications in Manufacturing Low-Code/No-Code Industrial Applications Leadership & Strategic Skills Exceptional strategic thinking with ability to translate technology vision into practical implementation plans Strong innovation mindset with focus on measurable business outcomes Excellent cross-functional leadership abilities to influence without direct authority Proven ability to communicate complex technical concepts to executive stakeholders Experience building and leading diverse, global technical teams Change management expertise in traditional manufacturing environments Financial acumen for developing business cases and ROI models for technology investments Ability to balance strategic vision with practical execution Travel Requirements Willingness to travel to international manufacturing locations for transformation initiatives and technology implementations Please Expedite and Send the Updated Resume Along with requested details and confirmation of interest. Regards, Pooja Raval - Sr. for detail discussion, if your Profile is relevant.
Posted 19 hours ago
3.0 - 6.0 years
4 - 9 Lacs
Mumbai
Work from Office
Job Category: IT/ Technical Job Type: Full Time Job Location: Mumbai A Process team member is responsible for managing process documents in QMS process modifications, process audits, data analysis and preparing reports for technology management Experience 3-6 Years Required Skills Audit, Change Management, ISO, ITIL, SDLC Responsible for: Analyse process compliance data and tool data as per defined frequency and prepare process compliance dashboard Conduct process compliance analysis meeting with management and teams Carry out/ Implement process improvement initiatives Conduct and Manage process compliance audits for Incident, Problem, Change & Transformation Projects Preparing and reporting monthly process compliance reports for ADMs, operations, and projects Preparing process compliance monthly summary report for CTO Manage support for external audits by regulatory and third party Drive process assessments Plan and conduct process and tool training and awareness programs Yearly review of QMS process and templates Analyse and manage process requirement implementation in the SERVICENOW tool and CollabNet tool Conducting deep dive audits as per technology management requirement Preparing monthly finance reports for projects Timely escalations on non-compliance, issues, risks and process performance to Lead Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 19 hours ago
8.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Immediate Joiners Preferred Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services ?IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication
Posted 19 hours ago
5.0 - 10.0 years
20 - 25 Lacs
Mumbai
Work from Office
Tax Management Monthly Stock Reports Costing Analysis Financial Reporting Bank Reconciliation Ledger Maintenance Goods Receipt Notes (GRN) Tax Optimization Foreign Payments Reporting Structure Team Leadership Required Candidate profile Must have experience of manufacturing industry. Must have worked in all areas of accounting & finance from start to finish
Posted 20 hours ago
6.0 - 9.0 years
3 - 6 Lacs
Noida, Nagpur, Pune
Work from Office
Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.
Posted 20 hours ago
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The field of change management is rapidly growing in India, with many companies recognizing the importance of effectively managing organizational changes. As a result, there are numerous opportunities for job seekers in this field across the country.
These major cities are actively hiring for change management roles, offering a wide range of opportunities for job seekers.
The average salary range for change management professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.
In the field of change management, a typical career path may progress from Change Management Analyst to Change Management Consultant to Change Management Manager. With experience and additional certifications, professionals can advance to roles such as Change Management Director or Change Management Lead.
In addition to change management expertise, professionals in this field are often expected to have skills in project management, communication, stakeholder engagement, and problem-solving. Knowledge of organizational behavior and business processes can also be beneficial.
As you prepare for interviews and explore opportunities in the field of change management, remember to showcase your expertise, experience, and passion for driving successful organizational changes. With the right skills and preparation, you can confidently pursue a rewarding career in this dynamic and growing field. Good luck!
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