18008 Change Management Jobs - Page 13

Service Management Support: Assist in the day-to-day activities of the Service Management team, supporting the implementation and continuous improvement of IT service management processes (eg, Incident Management, Problem Management, Change Management, Service Requests) Data Monitoring and Reporting: Help track and analyze service management data, including incident volumes, resolution times, and service request performance Prepare regular reports and dashboards to communicate key performance indicators (KPIs) to stakeholders Process Documentation: Support the documentation and maintenance of service management procedures, workflows, and best practices Ensure that all processes are aligned w...

The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability. Key Responsibilitie s Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. Address issues professionally and ensure customer needs are met. Gather customer feedback to improve products and services while addressing any concerns promptly. Sales Mastery Responsible for achieving store sales targets. Drive solution-based sales by understanding customer needs and offering relevant products and services. Focus on selling higher-va...

We are looking for an AI Governance Manager to help implement and scale FICO s Responsible AI program. Reporting to the Director of AI Governance, this role will focus on operationalizing governance frameworks, coordinating risk assessments, and ensuring compliance across diverse AI use cases. The ideal candidate will combine regulatory knowledge with strong organizational skills, translating evolving AI requirements into actionable processes. At FICO, we prioritize professional development and career progression, offering opportunities to work with leading AI technologies and innovative solutions at the forefront of the industry . Data Privacy-Director What You ll Contribute Support the imp...

Yearsof Experience : 10+ years of experience working in a customer facingtechnical service delivery or support role (design, implementation, consulting,infrastructure, and/or cloud service system administration). Qualifications :Bachelors or masters degree in computer science, Information Technology, or arelated field. JobDescription: Service Deliver Manager/ Project Manager is engaged with the client accountlevel and is a trusted adviser; providing visibility, service reviews andreporting through all phases of the implementation life cycle. Thesuccessful candidate will be working closely with other Umbrella teams toensure that all changes to a customers environments are smoothly carried out...

Qualification: Bachelors / Masters in Mechanical Engineering Roles Responsibilities: Leading a team of 35+ highly capable Battery pack component developers and Cell Developers To develop and execute the roadmap as per Organization Vision and Mission Resource / Budget Planning and execution Enable necessary prerequisites and create roadmap for the Engineers to perform the work effectively. To lead change and drive cultural transformation To liase with global team including Management in strengthening the Collaboration and technical decision making representing the team in Global Management/Project Review To enable and support in achieving the Competency roadmap for mainstream vehicle e-mobili...

Should have done SIEM Engineering activities for more than 2 years. Hands on Experience to Configure, manage, and maintain the Microsoft Sentinel SIEM platform including log management, retention configurations, maintenance of logs at low cost. Monitor, analyze, investigate and respond to security incidents in MS Sentinel by collaborating with the SOC team and Customers. Should be able to Integrate/onboard devices (Linux, Palo Alto, Fortinet, windows and other devices etc.) to Azure sentinel Should have expertise in integrating data sources which are not supported by Sentinel tool OOB. Custom parser development and ability to solve technical issues in Sentinel. Troubleshoot and resolve issue...

Weare seeking an experienced ServiceNow Developer to join our dynamic IT team.The ideal candidate will be responsible for designing, developing, andimplementing solutions within the ServiceNow platform across various modules.The role demands a deep understanding of ITSM, ITOM, CSM, GRC, HR, and CustomApplication Development within ServiceNow. KeyResponsibilities: -Develop, configure, and improve core and custom applications inServiceNow. -Work across various ServiceNow modules like IT Service Management (ITSM), ITOperations Management (ITOM), Customer Service Management (CSM),Integrated Risk Management (IRM), HR Service Delivery, and others. -Collaborate with stakeholders to define system re...

Qualification: BE Mechanical / Automobile , Lean / Agile certification (e.g., SAFe Agilist, SAFe Program Consultant preferred). Roles Responsibilities : The Lean Agile Coach / Engineer will support scaled agile transformation across indirect RD functions [TRATON] by coaching teams, facilitating Lean-Agile practices, and driving continuous improvement initiatives. The role requires strong organizational skills, Agile expertise, and the ability to work in a matrix organization. Train and coach teams in Lean-Agile principles, enabling independent application of methods. Facilitate Lean-Agile practices across cross-functional RD teams. Act as a subject matter expert in Lean principles and tailor...

Qualification: Bachelors in mechanical engineering or automotive engineering and M-Tech: Mechatronics Roles Responsibilities: Responsible for the design, development, and validation of steering systems for heavy commercial vehicles (HCVs). Additional Skills: Must have: Strong understanding of Hydraulic Power Steering systems and components. Strong experience in preparation and validation of Specifications Proficiency in 3D/2D CAD tools such as CATIA. Hand on experience in Casting /Forging manufacturing design Experience with tolerance stack-up analysis and DFMEA. Knowledge of vehicle packaging and integration of steering systems. Familiarity with global automotive steering relevant standards...

Responsible for the design, development, and validation of steering systems for heavy commercial vehicles (HCVs). Must have: Strong understanding of Hydraulic and Electric Power Steering (EPS) systems and components (e.g., torque sensors, actuators, steering columns). Strong experience in preparation and validation of Specifications Proficiency in 3D/2D CAD tools such as CATIA. Hand on experience in Casting /Forging manufacturing design Experience with tolerance stack-up analysis and DFMEA. Knowledge of vehicle packaging and integration of steering systems. Familiarity with global automotive standards and regulations (e.g., ISO, SAE, FMVSS). Hands-on experience in defining and executing vali...

Qualification: MBA (HR) or MSW or Post Graduate qualification in OD from TISS or any other reputed organization Roles Responsibility : 1. Conducting organizational assessment through focused group to identify areas of focus and define the strategy to enhance organizational performance. 2. Working on change management initiatives including communication, training and stakeholder engagement. 3. Facilitate the employee workshops, meetings and different connect sessions to understand the pulse of the organization. 4. Collaborate with Global teams/ Create programs to cultivate the positive and inclusive work culture, promoting organizational values 5. Define the Leadership development framework f...

The Product Development/subsystems engineer is responsible for designing new parts, subsystems and their integration into products. This includes concept development, design, improvement, problem solving, design verification and coordination with various stakeholders for subsequent implementation. Should have the ability to carry out design calculations involving parts, subsystems their integration into products Creating 3D models and detailing of concepts development involving GDT requirements Make a design review following design guidelines, checklists, standards and prepare such a document wherever required Follow design processes to meet DFMEA, DFM, DFA DFS requirements change management...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakehold...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applicatio...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day w...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An instit...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An instit...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Based Service Management Process Design Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utiliz...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong anal...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, your typical day involves serving as the primary liaison between clients and the systems ...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Change Management Good to have skills : Infrastructure Service Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoo...