3979 Change Management Jobs - Page 17

With the unprecedented scale of recent Pandemic, organizations, Customers and employees had to go through significant challenges and change over the past 24 plus months. Wipro with its employee centric culture and as a leader in the industry, led many changes in this critical time and supported employees and society at large. Our effort by Wipro and its not for profit initiatives during Pandemic is well recognized and acknowledged by the industry, customers and society at large. Over the years, Business Continuity needs have significantly scaled up understandably. To further strengthen Business Continuity initiatives, we are looking for a Business Continuity Leader. Incumbent will be responsible for Business Continuity Initiatives in India for Wipro and will be reporting to General Manager Global Business Continuity initiatives as part of COOs office. Roles & Responsibilities 1. Establish compliance to BCM Policy, objectives, strategy and execution for Wipro including hybrid working models and return to office strategy 2. Proactively drive the Crisis management preparedness by collaborating with multiple functions and lead the cross functional team to handle any BC crisis 3. Work with Business teams to develop and implement Business Continuity plans for Wipro and its customers and enhance as necessary 4. Facilitate Technology/tools introduction for BCM process strengthening and effectiveness 5. Regular communication and governance with stakeholders on BCM initiatives and specific needs from time to time 6. Manage a team of BC professional spread across India to deliver Wipros business continuity objectives Skills IT products/services experience of min 15 years out of which at least 3 years of experience in leadership role of Business Continuity process in large/medium enterprise In depth understanding of Business Continuity Strategies for Crisis Management and Account planning, IT Disaster Recovery Excellent change management skills including ability to influence senior and other critical stakeholders internally and externally High energy, self-starter with excellent program management skills and very strong, demonstrated execution capability Exposure to Process standardization including ISO 22301 and other business Continuity and IT Disaster Recovery Standards. Understanding of Technology/Tools for leveraging large process scale ups Financial acumen and understanding of Operational metrics Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: L&P Policy Acquisition & Servicing. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ServiceNow - IT Service Management. Experience3-5 Years.

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY S AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: ITIL Incident Mgmt. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Unified Communication. Experience3-5 Years.

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: TIS Service Desk. Experience3-5 Years.

BKMSOLVENTS is looking for Brand Management Professional to join our dynamic team and embark on a rewarding career journey Develop and implement comprehensive brand strategies that align with the company's overall goals and objectives Conduct market research to identify customer needs, preferences, and competitive landscape, and translate findings into actionable insights Create and manage brand guidelines, ensuring consistency in brand messaging, visual identity, and tone of voice across all marketing and communication channels Collaborate with creative teams to develop compelling brand assets, including logos, packaging, advertising campaigns, and promotional materials Oversee the planning and execution of brand marketing initiatives, such as product launches, brand activations, and sponsorships Monitor brand performance metrics, analyze data, and prepare reports to track the effectiveness of brand initiatives and make data-driven recommendations for improvement Manage brand budgets and ensure optimal allocation of resources to achieve brand objectives Build and maintain strong relationships with internal stakeholders, including product managers, sales teams, and senior leadership, to align brand strategies with business objectives Stay abreast of industry trends, market dynamics, and competitor activities to identify emerging opportunities and challenges Serve as a brand ambassador, internally and externally, to maintain a consistent brand image and ensure brand integrity

Strategy & Planning: Support the Function Lead in preparation of plan for Electrical and Pipeline Integrity maintenance related activities at site. Financial: Support the Function Lead to ensure the budget as per allocation through periodic reviews; Identify deviations and report the same. Operational: Electrical Discipline Maintenance Complete compliances related to Electricity rules applicable for various electrical activities at site Execute electricity generation through captive power/ gas engine Generator/ Diesel Generator and monitor its process parameters Execution of various maintenance activities for electrical equipment/ power electronics equipment such as transformer, HV, LV electrical distribution panels, earthing system, UPS, VFDs etc. Ensure availability of critical spares of discipline at site and availability during routine and shutdown activities in coordination with HO functional team Conduct assessment for finding reasons for electrical equipment failures, if any; implement recommendations in consultation with Function Lead Pipeline Integrity Monitor pipeline integrity related data including Cathodic Protection Execute Pipeline Integrity activities at sites like periodic aerial surveys and other patrolling surveys Execute site activities related to periodic inspection for pipeline health assessment (intelligent pigging, CP surveys, coating surveys etc.) HSSE Ensure appropriate HSSE/ Technical training / awareness of employees before initiation of task to maintain safe workplace Ensure all employees are aware of their roles and responsibilities during emergency and all employees follow lifesaving rules with Zero Tolerance Ensure High risk activities and their control measures are identified and implemented through Job Safety Plan Ensure compliance to environmental laws while carrying out operations and maintenance activities at site Ensure contract manpower adheres to job related SOP and applicable HSSE SOP Report all HSSE related incidents, irrespective of nature and scale, in order to take corrective actions and HSSE related risk identification and mitigation before initiation of task to maintain safe workplace Ensure regular HSSE related reporting and safety suggestions for improving field HSSE performance are incorporated in the monthly report of the area Documentation Collect data and create Electrical and Pipeline Integrity related MIS reports for the site and share reports with relevant stakeholders Provide inputs for periodic updating of Electrical and Pipeline Integrity related SOP, SMP, documents and drawings Ensure timely execution of discipline related MOC (Management of Change) requests as per agreed guidelines Key Interfaces : Internal Stakeholder: HSSE, HR External Stakeholder: Contractors, Vendors, Statutory/Regulatory Authorities and Auditors. Minimum: B.Tech (Electrical). Preferred: Post Graduate Engineer (Electrical) Experience: 3+ years of experience in similar function Preferred Industry: Oil & Gas

The role is to provide both the Business Units and IT Management with the assurance and visibility that IT Controls are executed in a controlled and managed way. In addition to the specific responsibilities detailed below, the successful candidate will be expected to demonstrate understanding in other areas of Risk & Control Management including strategies surrounding Process Engineering, Configuration Management, Change, Incident & Problem Management, Non-Conformities and Corrective Actions Management, Risk Identification and Control, Project Management and Tools and Methods. Responsibilities Direct Responsibilities Conduct periodic controls assessments across process areas in scope. Raise any non-compliance, and follow up of the corrective actions until closure. Liaise with global and local IT control areas to ensure their certification is timely and appropriate. Perform periodic Root Cause Analysis of process issues and non-compliances at Project and Application Domain level. Ensure that the exercise is planned, executed effectively and reported to appropriate level. Participate in minimising production risks and issues, including but not exclusively, by helping to devise, and by implementing, sufficient regular controls. Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified. The enforcement of Permanent Controls, providing ongoing risk & controls self-assessment status of the control environment. Contribute all relevant management information (KPIs/KRIs) to the various scope reports/dashboards. Assist with Historical Incident management process, including liaising with various stakeholders involved, root cause analysis and impact evaluation. Contributing Responsibilities Contribute to the upkeep and maintenance of the ISPL Permanent Control Framework Maintaining relevant Operational Permanent Control (OPC IT) processes and procedures Technical & Behavioral Competencies Good knowledge of IT Risk & Audit domain with focus on Internal and/or External Audits. Good understanding of IT Controls Framework and experience executing controls. Understanding of IT Software, IT Infrastructure and IT Service Management domain is a value add. Strong analysis & problem solving skills Structured and methodical mindset Proactive approach with a strong ability to work on own initiative Ownership of work and commitment to delivery Can do attitude Team oriented (both local and global) Good interpersonal and communication skills Big picture awareness make relationships between tactical issues and strategic options Client focused Pragmatic and creative approach Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Communication skills - oral & written Personal Impact / Ability to influence Critical thinking Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training Ability to understand, explain and support change Ability to develop and leverage networks Ability to develop and adapt a process Education Level: Bachelor Degree or equivalent Experience Level At least 3 years None

An increasing role is played by ISPL Operations to support Client Engagement Protection and Global Markets Business line. The positions main purpose is to equip ISPL Operations with the ability to contribute to Continuous Improvement & driving of efficiency Program. Need experienced resources with a strong foothold in Lean/project improvement initiatives and strong project management background. To assist Business lines in the development, expansion, growth of its business activities by ensuring the end-to-end value chain design is addressing several aspects such as Process Expertise, Operational efficiency (Automation, Process Design, etc.) & Financial Security (Payment transparency, Sanctions, Group policies, etc.) Responsibilitiess Drive Continuous improvement initiatives within operations Provide Lean and Project manager subject matter expertise for the larger team and stakeholders Possess a deep understanding of Lean ways of working and can coach individuals and teams Reporting progress, issues, dependencies and risks to project or program leadership and committees (as appropriate) Make recommendations to influence decision making, in order to maintain progress towards delivery and benefits realization Driving the adoption of BNPP Lean standards and working in alignment with BNPP project methodology at all times Manage large scale projects, perform workflow analysis, identify top bottlenecks and work with respective teams/ individual to remove/ reduce impediments and ensure smooth flow of work Participate in business meetings with various stakeholders on a need basis Drive continuous improvement mindset and journeys Leading the team to meet performance targets aligned to the objectives Technical & Behavioral Competencies Lean Six Sigma Black Belt certification required Strong foothold in Lean/project improvement initiatives and strong project management background Need to have worked on improvement projects (non tech as well) Excellent interpersonal and communication skills (written and verbal) & ability to articulate Results driven, with a strong sense of accountability. Able to function autonomously Ability to manage large workloads and tight deadlines Proactive & effective collaborator Excellent presentation & problem solving skills Good understanding of Banking operations, not mandatory though Great skills with MS Office suite International exposure preferred Should be open to travel (if required) Specific Qualifications (if required) Change Management Team within Operations is a Transversal Business Line playing a support role to Operations pertaining to Global Markets, Cash Management & Client Management teams. The team mainly supports Business Operations by looking into Transitions/Project Management, Continuous Improvement Projects & MIS/Dashboards for Operations perimeter. Skills Behavioural Skills : (Please select up to 4 skills) Ability to synthetize / simplify Ability to deliver / Results driven Creativity & Innovation / Problem solving Critical thinking Transversal Skills: (Please select up to 5 skills) Ability to manage a project Ability to understand, explain and support change Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 12 years

About the Job: We're hiring: RTB role- Run to Bank Location Gurgaon, Bangalore, Pune, Chennai Mode of Work – Hybrid, 2 day per week Notice Period: Immediate to 30 Days Preferred Experience:2+ Years Shift work (If applicable): US and UK hours Key responsibilities: *Incident management: Diagnose and resolve production issues quickly. Escalate critical incidents as necessary *Monitoring and alerting: Monitor application alerts to ensure uptime and reliability *Root cause analysis: perform thorough analysis of issues and provide post-incident reports with corrective and preventive action plans *User Support: act as first poc for business users regarding system queries and support *Change management: Support deployment activities, participate in change control process and ensure changes are implemented with minimal support *Collaboration: work closely with development, QA and infra teams to ensure production stability and help transition new applications into production *Shift work (if applicable) :provide support on a rotating shift basis ,including evenings and weekends to support US and UK hours Skills: Bachelor’s degree is CS or IT equivalent Some experience in production support Strong trouble shooting and analytical skills Proficiency in unix/linux shell scripting, SQL and experience in ticketing tools Experience with monitoring tools Ability to work under pressure Excellent verbal and written communication Preferred: Familiarity with cloud env (AWS, Azure) Basic programming language (Java, python)

Leading the Quality Control Teamaccording to the norms of GMP (Good Manufacturing Practices) to ensure international quality standards and adherence to various regulatory requirements. Developing and reviewing cGMP compliance related documents like global procedures, methods, standards, specification, validation protocols, summary reports. Implementation of management system for Change control, CAPA, OOS, Risk analysis, deviation management system, incidents (Lab ware LIMS, eQMS,Track wise) and complaint management system. Actively participated in QTA between CMO and receiving/transferring site. Review and approval of APQR. Root cause analysis/ Failure investigation and corrective and preventive action planning Change control management system, CAPA, OOS, deviation management system, incidents Corrective and preventive action planning (CAPA) against the regulatory requirement. Implementation of CAPA effectiveness checks against the regulatory and existing quality system requirements. Deep knowledge in LIMS (Caliber/ LabWare management system and Thermo LIMS). GAP assessment of the quality system for process optimization and to assess the regulatory requirements against the gaps observed. Development and review of cGMP compliance related documents like global procedures, methods, standards, specification and validation protocols, summary reports. Immediate Joiners will be prefered. Kindly share resume on dipika.parmar@milanlabs.com

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 10 years of experience in HRO Outsourcing industry of which at least 3+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476 b) To Apply for above Job Role ( Chennai )Type : Job Code # 557

Independently manage end-to-end CLMTransformation projects with complete ownership to meet client requirements. Demonstrate ability to conduct in-depthassessments of clients existing contract management processes, identifyingpain points, inefficiencies, and opportunities for improvement. Drive requirement gathering, functional design and work closely with CLM solution providers and implementation partners. Support in configuring and customizing the CLM tool, including creating templates, workflows, and business rules, to align with client requirements and best practices Assist in conducting system testing to ensure the CLM solution meets quality standards and fulfils client expectations Own system configuration and deployment activities across multiple engagements. Leading / supporting contract migration data gathering activities Supporting Change Management activities to prepare the client for deployment and adoption (Change Program, Operating Model & Organizational alignment, Communications, Trainings) Demonstrate ability to continuously evaluate and optimize CLM processes to drive efficiency, improve compliance, and reduce risk. Contribute towards internal consulting capability building to setup Contract Management COE Deliver effective sales presentations to decision-makers, presenting compelling value propositions in CLM Requirements Must have: Experience in at least 2 full life cycle CLM implementations as a functional consultant, responsible for requirements gathering, functional design, system configuration and support to contract management team. Understanding of end-to-end Contract Lifecycle or Source to Pay cycle, with a solid understanding of contract management processes 4-6 years of progressive industry and/or consulting experience in FMCG, F&B, IT/High-tech, Industrial/Consumer Goods, Retail, or Manufacturing. Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal stakeholders Strong stakeholder management skills & the ability to work with remote teams Good to have Experience in Integration platforms, web services, APIs would be a plus. Prior experience on technologies like Icertis, Sirion, Agiloft will be preferred Educational Qualifications: Strong educational background from reputed engineering andmanagement schools Personal Attributes: Strong customer-centric focus, relationship management with key partners, persuasive, proactive, and can-do attitude is a must English: Fluent, written, and oral (ability to interact with senior stakeholders) Ability to work in a fast-paced work environment and meet tight deadlines. Self-motivated with critical attention to detail, deadlines, and reporting. Strong work ethics and ability to adhere to timelines Compassionate towards team members and colleagues

The most popular ones are - Building capabilities that address a market need, basis our ongoing research effort. Solving a specific use case for a current or potential client based on challenges on-ground. Developing new systems that help be a better employer and a better partner to clients. All of these need the best of minds to work on them day-to-day; and we do exactly that! Your contribution to organization development is as important as outward facing consulting. We are invested in both, employee growth and client success! Key Responsibilities Collaborate closely with finance and IT teams toensure adherence to SOX (Sarbanes-Oxley Act) and ITGC (IT GeneralControls) compliance requirements, supporting audit readiness and controleffectiveness. Analyze and document business processes,including accounts payable (AP), accounts receivable (AR), general ledger (GL),financial planning & analysis (FP&A), treasury, Segregation ofDuties (SOD) and claims processing, to identify improvement opportunities,risks and recommend control enhancements. Support and facilitate the implementation andcontinuous improvement of Go-To-Market (GTM) and Gross-to-Net (G2N)sales processes to track revenue leakages (after giving effect of Tradepromo/retailor margins etc.), ensuring alignment with business objectives, seamlessintegration with finance systems and regulatory standards. Translate business requirements into functionaland technical specifications for IT tools, ensuring segregation of duties (SOD)compliance. Lead the analysis of claims processing workflowsto identify inefficiencies, propose automation opportunities, and developstrategies to enhance operational effectiveness. Partner with cross-functional stakeholders,especially internal IT teams or external Vendors/Auditors, for solution design,system testing, and deployment of finance-related applications to gatherrequirements, translate business needs into technical specifications, andsupport solution design and deployment. Monitor compliance metrics, controleffectiveness, system performance, identify bottlenecks, and contribute tocontinuous improvement initiatives for finance operations, preparing reportsand dashboards for senior management and audit teams. Conduct user acceptance testing (UAT), developtest cases, and manage defect resolution to ensure high-quality systemimplementations. Facilitate and assist in training and awarenessprograms related to compliance, governance, and process improvements within thefinance and IT landscape, onboarding, and post-implementation support to driveadoption of new tools and processes. Drive continuous improvement initiatives byleveraging data analytics and business intelligence tools to supportdecision-making. Ensure all deployed IT solutions align with business goals, compliance standards, and CPG industry best practices. Requirements Required Qualifications Bachelor degree in finance, Accounting,Business Administration, Information Technology, or related field. 4-6 years of core experience in finance businesspartnering, IT compliance, or business analysis within the CPG/FMCG sector or IT/consultingengagements with CPG clients. Strong understanding and practical experiencewith SOX compliance , ITGC Framework , and segregation of duties(SOD) principles/frameworks, other finance processes, including reporting,budgeting, accounting, treasury, and claims processing. Proven experience supporting GTM and G2N processes in the context of Finance, Supply Chain and Sales operations. Experience analysing and optimising claimsprocessing workflows, working in Agile or hybrid project methodologies. Proven ability to work collaboratively withfinance, IT, and audit teams. Excellent communication, documentation, analytical,problem-solving, and stakeholder management skills to liaise between financeand IT teams. Proficiency in business analytics tools (e.g.,Excel, Power BI, Tableau) and process documentation software. Hands-on experience in ERP systems (SAP, Oracle,or similar) and their role in compliance and finance operations is preferred. Desired Skills &Competencies Familiarity with modern finance tools such asSAP S/4HANA, BlackLine, Anaplan, or Power BI. Exposure to data visualization, robotic processautomation (RPA), or cloud-based finance platforms. Understanding of change management principles tosupport user adoption and process transitions. Prior experience with claims processing systemsor automation in the CPG industry. Detail-oriented with a strong focus oncompliance and governance. Ability to interpret complex regulatoryrequirements and translate them into actionable business processes. Strong stakeholder management and interpersonalskills. Proactive mindset with a continuous improvementapproach. Ability to manage multiple priorities anddeliver within deadlines. Comfortable working in a fast-paced, matrixedorganization. Flexibility to collaborate with cross-functionaland global teams, accommodating different time zones as needed

Job Summary: We are seeking a highly skilled Business Analyst to join our team.The ideal candidate will have a deep understanding of demand planning, supplyplanning, long-term revenue and capacity planning, material requirementplanning, and production scheduling. Additionally, the candidate should possessstrong planning system knowledge (like Kinaxis, O9, OMP) and demonstrateproficiency in change management and influencing . Key Responsibilities: Analyze and understand thecomplete demand planning and supply planning processes. E2E Design thinking across theprocess interlocks across sales, supply chain, manufacturing and finance. Develop and implement productsfor long-term revenue and capacity planning strategies. Utilize planning systems knowledgeto support and enhance business processes. Collaborate withcross-functional teams to gather requirements and provide system solutions. Test the planning productsbuild and ensure good experience for the Supply chain members / personas. Lead change managementinitiatives to ensure adoption of new processes and systems. Provide training and support toend-users on system functionalities and best practices. Prepare detailed reports andpresentations for stakeholders, highlighting key insights and recommendations. Experience working within agileframeworks (e.g., Scrum, Kanban) to deliver projects. Ability to break down complexprojects into manageable tasks and sprints. Understanding of UI/UXprinciples to collaborate effectively with design teams. Requirements Preferred Skills: Advanced degree orcertification in Supply Chain Management or related field. Experience with supply chainmanagement systems like Kinaxis, O9, OMP. Knowledge of industry bestpractices and emerging trends in demand and supply planning. System specific skills (Kinaxis or anyother planning system): Proficiency in using KinaxisRapid Response for demand and supply planning. In-depth knowledge of variousKinaxis modules such as Demand Planning, Supply Planning, Inventory Management,and Sales & Operations Planning (S&OP). Familiarity with the corelogics and algorithms used by Kinaxis to support planning processes. Expertise in creating andanalysing different planning scenarios within Kinaxis. Proficiency in building andcustomizing dashboards and reports within Kinaxis. Experience in trainingend-users on Kinaxis functionalities and best practices. Leading change managementinitiatives related to the implementation and adoption of Kinaxis. Upstream and backstreamintegrations of planning systems like financial planning, customer salesplanning, scheduling systems, logistics execution, decision intelligence. Behavioural Skills: Strong leadershipand influencing skills. Adaptability andflexibility in a dynamic work environment. High attention todetail and organizational skills. Ability to managemultiple priorities and meet deadlines.

Responsible for planning and optimizing production systems by applying systematic approaches to boost productivity and profitability. Ensure the continuous improvement of operations across the value stream. Plan, analyze and optimize the production system. Create and maintain IE master data (e.g. Routing, BOM, Workcenter). Coordinate cross-functional projects across the entire value stream related to process improvements, change management and product launches. Evaluate production KPIs for continuous improvement and to guide decision-making (e.g. OEE, TEEP, etc.). Perform product cost calculations. Implement workplace design through time and motion studies (e.g. MTM, REFA). Plan and manage capacity and investment planning. Create and maintain P-FMEA. Your Qualifications Graduate Degree in Industrial Engineering, Engineering 5 to 10 years

Job Description Danfoss is looking for a Senior Consultant Teamcenter (Senior Developer) to support and enhance PLM services within Group Digital & IT. You ll develop and customize Teamcenter solutions, ensuring technical excellence and data integrity. This role involves close collaboration with architects and global teams to drive the OnePLM journey. You ll work from Danfoss LEED Platinum-rated Oragadam campus, a center of innovation and sustainability. Join a high-performing team leading digital transformation through cutting-edge PLM solutions. Job Responsibilities Configure, customize, and build Teamcenter solutions to meet business requirements. Collaborate with Business and Solution Architects to develop prototypes and implement quality solutions. Translate technical requirements into detailed design documentation. Identify and resolve complex technical issues within the PLM environment. Ensure data integrity and provide corrective solutions for inconsistencies. Develop high-quality, standards-compliant code with minimal supervision. Create and execute unit and functional test cases for implemented solutions. Contribute to continuous improvement and knowledge sharing within the team. Support the OnePLM journey through technical excellence and innovation. Background & Skills Bachelor s or Master s degree in Computer Science, IT, Electronics, or Mechanical Engineering. 5+ years of development experience in Teamcenter Unified Architecture (UA). Experience with AWC configuration and customization. Strong domain knowledge in TCUA, BMIDE, NX, data migration, upgrades, and SAP integrations (T4S/T4EA). Proficient in Java, C/C++, ITK, SOA, AWC (AngularJS, HTML5/CSS3), BMIDE, and SQL scripting. Familiar with Teamcenter modules like Schedule Manager, Workflow Designer, Access Manager, and Change Management. Solid understanding of software development processes and best practices. Strong communication, documentation, and interpersonal skills. Experience with Teamcenter infrastructure, Dispatcher, and Translator is a plus. Danfoss Engineering Tomorrow

L3 Engineer - Network Security Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: This position is responsible for day-to-day administration of network firewalls, Routers, Switches, Load balancers (LLB+SLB) and proxy systems designed to protect networks and systems from malicious/unauthorized network access or misuse. He/she ensures all the Business-Critical Systems are monitored, identify possible escalations and notify/seek assistance from track lead. Follow all the process and procedures defined for maintaining the environment. He/she should possess strong technical and subject matter expertise in at least five or more of the following security specialties: Firewalls : Palo Alto, Fortinet, Checkpoint, Juniper, Cisco VPN - IPSEC, SSL VPN: Fortinet, Cisco, Palo Alto, Checkpoint, Juniper Content Filtering : Zscaler/Websense/ Iron Port IPS : Cisco, Zscaler, Palo Alto, Fortigate, Juniper Unified Thread Management (UTM) SIEM/SIM products EDR products AAA services : ACS, Radius, RSA Load Balancers : Radware, Array, Citrix Netscaler, F5 Switches: Cisco, Juniper, HPE, Mellanox Routers: Cisco, Juniper, HPE Wireless: Cisco, HPE Core Accountabilities: Good Understanding on enterprise level Security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the Globe. Ability to handle escalation calls and resolve issues as per priority. Good understanding on Firewall (at least any three expert level ASA/Check Point/Palo Alto/FortiGate/Juniper etc.) and experience in handling security concepts (Rule ADD/ Modify Delete, NAT, Faulty Firewall replacement, High Availability setup, packet capture, log analysis etc.) using CMD line and CSM/GUI/Smart console etc. Good knowledge on Load Balancers monitoring and troubleshooting, firmware upgrade, SSL offloading, Link Load Balancing Monitors, SLB s, Service Weights & Service Groups. Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing. EDR feature knowledge and troubleshooting is added advantage. Work with the HW Vendors/TAC for the SW/HW related issues and provide the required fix. Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues. Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc. Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes (ITIL certification is an added advantage). Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets. Document Pre & Post implementation logs & Script for change. Network Diagram Design, Documentation and updates. Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance. Upskilling current technical knowledge by learning new Technologies on the job and obtaining relevant technical certifications. Behavioral & Leadership Competencies Strong communication skills (written, verbal), problem-solving skills and interpersonal skills Client service-oriented and solution-oriented, ability to handle expectations from the Clients perspective Able to communicate effectively with clients Able to communicate fluently in English Leadership Attributes Honesty and Integrity Commitment and Passion Good Communicator Decision Making Capabilities Accountability Delegation and Empowerment Creativity and Innovation. What you need to bring: BSc / BCA / BE / MCA / MSc or equivalent Technical Certifications : Checkpoint Certified Security Administrator / Expert Check Point Certified Maestro Expert will be an advantage. Fortinet NSE certified ANSSI certified Palo Alto Networks Cybersecurity Professional Certified Juniper JNCIA, JNCIA-SEC Cisco CCNP, CCIE HPE AIS, ASE, ACSX, ACSP, DC Professional, Architect, Security Experience & Technical Competencies: Min 5 years of industry experience as a Network Security engineer on Design, Implementation and troubleshooting multivendor network devices Network Security (multi-vendor) experience - Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform will be an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Experience Minimum 5-10 years of onsite experience on major projects under any sector Infrastructure, Real Estate, Power, Steel or Chemical Involvement in at least 2 significant major project similar in size and scope as delivered by TCE Qualification Postgraduate or graduate in an engineering discipline Post graduate degree/diploma in construction management (preferable) Key Responsibilities Monitors overall job site health, safety and environment performance and verifies that contractors are protecting their workers at the job site. Responsible for construction supervision and contract administration including supervision of contractors and their subcontractors for assigned portions of the project. Assists in the coordination of the design deliverables to support continuous and efficient construction. Job site point of contact for all contractors in his assigned area of the project. Plans and chairs project safety meetings, assists with incident investigations and reporting, and participates in TCE safety programs and initiatives. Communicates the identification, management and resolution of deficiencies and non-conformance to the Construction Manager. Assists with construction estimating, scheduling, reporting, cost control, measurement verification and invoice certification for all work being performed by the contractor in his assigned area of the project. To lead complete Bill Certification process, Measurement of Quantities, resolution of extra scope for assigned construction area or structure or domain or discipline. Enforce Change Management and Request for Information (RFI) management process During absence of the Construction Manager, act as administrative spokesperson. Assist with the development and review of construction related information for the purpose of proposals and other related business improvement activities. Participate in and provide construction input for project constructability plans. To provide inputs for daily, weekly and monthly progress reports, track contractor s asking rates for major construction activities, to workout catch up plans suit to site conditions Assist the Construction Manager to address site issues and developorimplement a remedy. Assist in coordinating between constructions and commissioning and establishing an effective handover policy. Ensures that Project safety plan and project quality plan is strictly implemented Provides inputs for planning and billing activities

Purpose & Scope of Position The Construction Engineer is responsible for overseeing and coordinating the project works contractors and maintaining the project performance goals. He coordinates work efforts and ensures activities are sequenced in accordance with the project schedule. A construction engineer must be a competent person in the construction business so that he accurately evaluates the methods and performance in all respects of the particular scope elements of the project for which he is accountable. Experience Minimum 5 10 years of onsite experience on major projects under any sector Infrastructure, Real Estate, Power, Steel or Chemical Involvement in at least 2 significant major project similar in size and scope as delivered by TCE Qualification Postgraduate or graduate in an engineering discipline Post graduate degree/diploma in construction management (preferable) Key Responsibilities Monitors overall job site health, safety and environment performance and verifies that contractors are protecting their workers at the job site. Responsible for construction supervision and contract administration including supervision of contractors and their subcontractors for assigned portions of the project. Assists in the coordination of the design deliverables to support continuous and efficient construction. Job site point of contact for all contractors in his assigned area of the project. Plans and chairs project safety meetings, assists with incident investigations and reporting, and participates in TCE safety programs and initiatives. Communicates the identification, management and resolution of deficiencies and non-conformance to the Construction Manager. Assists with construction estimating, scheduling, reporting, cost control, measurement verification and invoice certification for all work being performed by the contractor in his assigned area of the project. To lead complete Bill Certification process, Measurement of Quantities, resolution of extra scope for assigned construction area or structure or domain or discipline. Enforce Change Management and Request for Information (RFI) management process During absence of the Construction Manager, act as administrative spokesperson. Assist with the development and review of construction related information for the purpose of proposals and other related business improvement activities. Participate in and provide construction input for project constructability plans. To provide inputs for daily, weekly and monthly progress reports, track contractor s asking rates for major construction activities, to workout catch up plans suit to site conditions Assist the Construction Manager to address site issues and developorimplement a remedy. Assist in coordinating between constructions and commissioning and establishing an effective handover policy. Ensures that Project safety plan and project quality plan is strictly implemented Provides inputs for planning and billing activities

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Maintain Availability, Scalability, and Efficiency of Oracle Cloud Services. Solve complex infrastructure problems. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. You will be required to do RCA when possible; if the issue is complex, beyond your knowledge or skills, escalate to developers in team. It s a critical role to help with availability, scalability, and efficiency of Oracle products and services. Help manage Oracle standards, and methods for large-scale distributed systems. If needed, help facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. About the Group At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are responsible for providing Compute power i.e. VMs and BMs. Cloud pretty much cannot exists without our org. The Compute org comprises of a family of critical foundational infrastructure services that drive OCI s hardware lifecycle activities Work with product team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services. Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availability, and scalability of service. Authority for end-to-end performance and operability. Partner with development teams in meeting SLA to unblock customers. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilise a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracles Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Responsibilities include but not limited to Incident Management Support and troubleshooting of Staging/Production environments Response and Resolve incidents as per SLAs Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility) Maintain Service High Availability Release Management Test and Deploy solutions and automate to replace manual processes Build and maintain deployment tools/procedures Zero downtime deployments and a high availability mindset Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale. Work with service teams to resolve complex issues that require troubleshooting and knowledge of code. Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA Ensure production security posture Ensure monitoring is robust and effective Change Management Perform Root Cause Analysis Required Skills: 6+ years overall experience in IT industry Minimum 4 years of experience as a Sys Admin/Support Strong systems architecture skills Strong Linux administration (Understanding of different Hardware family) Virtualisation Technologies Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have) Understanding of Networking, Cloud Computing, Load Balancers Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent). Experience with maintaining high scale deployments, managing high throughput and IO intensive services. Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory Continuous Integration development/deployment, e.g. Docker, Kubernetes

Job Title: Transformation Lead - Finance (Digital and SAP) Business/Channel/Function: Finance and Accounts Location: Mumbai Purpose: This role will be responsible for spearheading the digital transformation journey for the Finance function for CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India). Education: Master s degree in finance, Accounting, Business Administration, or a related field. Preferred: Certification in SAP S/4HANA or related digital technologies. Experience: 10+ years. Proven experience in driving digital transformation initiatives within the Finance function, with a focus on SAP S/4HANA Industry Preference: Media & Entertainment, IT/ITES, Telecom. Role Overview: This role will be pivotal in driving the integration of cutting-edge digital technologies, particularly SAP S/4HANA, to optimise finance operations, improve process efficiency, and ensure alignment with long-term strategic goals. Key Responsibilities: Digital Transformation Strategy: Develop and implement a comprehensive digital transformation strategy for the Finance function that aligns with the overall business goals and objectives Lead the development and execution of the end-to-end finance transformation roadmap, aligned with the organization s digital strategy. Drive continuous improvement in SAP environment. Drive SAP realignment as per the changing needs of the business Administrator of Master Data to ensure high quality master data is maintained and used across digital platforms Draw up business cases for tech implementations with clear deliverables and benefits and drive governance to ensure benefits are delivered Partner with Enterprise Tech to ensure the best Tech environment for SPNI Finance Drive the implementation and optimization of SAP S/4HANA across key finance processes, including P2P, O2C, R2R, and FP&A, to enhance financial processes, reporting, and data management. Partner with cross-functional teams, including IT, operations, and business units, to ensure seamless integration and adoption. Identify and implement automation opportunities, including RPA, AI, and analytics, to enhance financial reporting, forecasting, and informed decision-making. Establish governance structures and change management plans to ensure the adoption of new processes and systems. Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the success of digital transformation initiatives and ensure continuous improvement. Skillset required Strong understanding of financial processes, systems, and best practices. Excellent project management skills, with the ability to manage multiple projects and priorities simultaneously. Exceptional communication and interpersonal skills to effectively engage and influence stakeholders at all levels of the organization. Analytical mindset with the ability to leverage data to drive decision-making and process improvements. Experience in change management and leading cross-functional teams through transformation initiatives. Knowledge of industry trends and emerging technologies in finance and digital transformation. Experience with other digital finance tools and platforms. Why join us? CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India) is home to some of India s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, SONY TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few! Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally led content powerhouse. Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. But our quest to Go Beyond does not end there. Neither does our search to find people who can take us there. We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy. We strive to remain an Employer of Choice and have been recognized as: - India s Best Companies to Work For 2021 by the Great Place to Work Institute. - 100 Best Companies for Women in India by AVTAR & Seramount for 6 years in a row - UN Women Empowerment Principles Award 2022 for Gender Responsive Marketplace and Community Engagement & Partnership - ET Human Capital Awards 2023 for Excellence in HR Business Partnership & Team Building Engagement - ET Future Skills Awards 2022 for Best Learning Culture in an Organization and Best D&I Learning Initiative. The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!