3817 Change Management Jobs - Page 8

Job Title Finance Operations Consultant - S&C GN-CFO&EV Management Level:09Consultant Location:Gurgaon, Mumbai, Bangalore, Hyderabad Must have skills:Finance Operations Transformation, GBS Good to have skills:GCC, SSC, GBS set up and Transformation Experience:4-8 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Drive sales pipeline and independently own proposals related to Finance / Multi-function Global Business Services (GBS) and Operating Model design to implementation Lead intelligent client conversations to drive Operating Model, GBS, Shared Services engagements across clients Work with leading global clients to deliver projects related to end-to-end Operating Model, GBS design, Shared Services, Location study and assessment, design and blueprint, implementation including transition. Experience in process maturity assessment and transformation across finance processes like OTC, AP and RTR Ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting Lead the problem solution design and implementation ensuring high quality, adhering to the timelines and defined budget. Define cost transformation / savings initiatives, create value cases, setup mechanism to control and monitor savings and create implementation plans. Ability to drive large scale Project Management and Change management initiatives during the life cycle of the project Ability to shape point-of-view and differentiated assets to augment business scenario and models, GBS blueprint solutions, location assessment models, transition toolkits, etc. Supervision of Accenture Senior and Junior analysts and consultants and client personnel to drive delivery outcomes Roles & Responsibilities: Should know how to lead and deliver Operating Model, GBS, Shared Services engagements including excellent understanding of client business processes, pain points, operating model options, organization structure, SSC Location strategy, GBS guiding principles and sourcing strategy, SSC enabling technologies Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of ERP and digital finance technologies that drives business processes Should be aware of different Operating Model scenarios and methodologies for adoption as per client scenarios and maturity Should know how to lead business case creation for Operating Model, GBS, Shared Services design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity Qualification Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance Operating Model structure and design, GBS and SSC point of views, approach and design principles, roadmap and business case definition, service framework, governance model, interaction model, performance measurement, implementation, best-fit SSC locations strategy, business process improvements, change impact assessment and target design of SSC and Retained organization roles, transition strategy. 4 + years experience in Operating Model and GBS design to implementation projects Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders groups Active role in the identification of opportunities by farming existing relationships and growing new networks Ability to work independently with minimal supervision and lead global distributed teams Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management.- Assist in defining requirements and designing applications to meet business process and application requirements.- Develop and maintain technical documentation related to application design and development.- Provide technical guidance and support to development teams during the implementation phase. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow IT Operations Management.- Good To Have Skills: Experience in ServiceNow IT Service Management.- Experience in designing and implementing complex ServiceNow solutions.- Strong understanding of ITIL processes and best practices.- Experience in developing technical documentation related to application design and development. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Sales Origination Practitioner Project Role Description : Orchestrate and lead the entire origination process for a cross-client, cross service-group deal working with the CAL, the client team and relevant subject matter experts. Must have skills : Sales Pursuit Management Good to have skills : Automation in Application MaintenanceMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary As a Sales Origination specialist in the AMS/Automation area, you will be responsible for sales origination of professional services in the Application Management Services with deep focus on platform automation. Your typical day will involve supporting clients and projects by applying your knowledge of technologies, methodologies, and processes to ensure identification of new selling opportunity in the AMS domain all the way through sales and successful project launch. Roles & Responsibilities Lead sales origination for customers in US and European markets Middle East regions for opportunities in the development and implementation automation solutions in application management services domain. Own Sales origination, including proposal development, client presentations, and guidance to solution architecture teams. Provide technical guidance and leadership to the solution development team, to help them develop solutions for use cases in the automation area as it applies to broad Application Management Services Lead sales origination based on experience acquired through professional services selling in US and European markets Middle East markets in the Application Management Services domain, design and implementation of automation in the AMS domain, ensuring scalability, reliability, and performance. Professional & Technical Skills: Must To Have Skills: Expertise in Automation in Application Maintenance and broad Application Management Services. Strong understanding of software development methodologies and processes. Experience in deploying and implementing automation solutions for application maintenance. Broad proficiency in programming languages such as Java, Python, or C++. Additional Information:The candidate should have a minimum of 15 years of experience in Automation and Application Management Services.The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful automation solutions.Master degree in management BTech or CA Qualification 15 years full time education

Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize process effectiveness- Collaborate with business users to define product requirements and use cases Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Experience with workflow analysis and process improvement- Strong analytical and problem-solving skills- Excellent communication and collaboration abilities- Good To Have Skills: Experience with business process modeling tools Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for Stakeholder Management:Excellent communication and interpersonal skills to effectively engage with client stakeholders, technical teams, and leadership.Resource Coordination:Ability to allocate and manage project resources efficiently, ensuring optimal team performance and productivity.Problem-Solving:Strong analytical and problem-solving skills to address project challenges and make data-driven decisions. Team Leadership:Experience in leading cross-functional teams, fostering collaboration, and promoting a positive team culture.Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks.Complete all required reports so that accurate numbers are reported to both client and leadership Roles and Responsibilities: Project Planning and Requirement Gathering:Collaborate with client stakeholders, technical leads, and campaign developers to define project/campaign scope, objectives,deliverables,and timelines.Create comprehensive project plans, outlining tasks, dependencies, resource requirements, document, and track updates regularly. Ensure request submitted by Clients are complete and accurate before assigning it to Campaign Developers.Stakeholder Communication:Act as the primary point of contact for all project-related communications.Regularly engage with client stakeholders to provide updates on project progress, gather feedback, and manage expectations.Resource Management:Allocate project and campaign tasks to campaign developers and technical leads based on their expertise and availability. Ensure that team members have the necessary resources and support to fulfil their responsibilities effectively.Risk Assessment and Mitigation:Identify potential project risks and issues, both technical and non-technical, and develop mitigation strategies to minimize their impact on project success.Post Implementation Review:Ensure Deliverables meet the highest standards of quality, adhering to best practices and client requirements. Conduct thorough testing and review processes before deliverables are shared for client review and approval. Ensure feedbacks are well documented and communicated to Developers/ Team leads.Marketing Automation Platform Knowledge:Familiarity with Braze, Adobe Experience Cloud or Salesforce Marketing Cloud platforms or equivalent platforms and their respective tools(e.g.,Adobe Campaign,SFMC Email Studio,Journey Builder).Budget and Cost Control:Manage project budgets, track expenses, and control costs throughout the project lifecycle. Work closely with finance teams to ensure project financials align with the approved. Timeline Management:Monitor project timelines,identify potential delays,and implement corrective actions to keep the project on track for timely delivery. Change Management:Manage change requests and scope adjustments throughout the project. Evaluate the impact of changes on timelines, resources, and budgets and obtain necessary approvals.Reporting and Documentation:Provide regular project status reports to client stakeholders, senior management, and other relevant parties. Maintain comprehensive project documentation, including meeting minutes, action items,and project-related decisions. Issue Resolution:Facilitate issue resolution by collaborating with cross-functional teams, identifying root causes Qualification Any Graduation

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management.- Assist in defining requirements and designing applications to meet business process and application requirements.- Develop and maintain technical documentation related to application design and development.- Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow IT Operations Management.- Good To Have Skills: Experience in ServiceNow IT Service Management.- Strong understanding of ITIL processes and best practices.- Experience in designing and implementing ServiceNow workflows, forms, and reports.- Experience in integrating ServiceNow with other systems.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the ServiceNow IT Operations Management system. Your dedication to quality and exceptional communication skills will be crucial in keeping our world-class systems running smoothly. With your deep product knowledge, you will accurately define client issues and design effective resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting system or application issues, and collaborating with cross-functional teams to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with cross-functional teams to ensure seamless operations.- Troubleshoot system or application issues.- Provide ongoing support to clients.- Design and implement effective resolutions for client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management principles and best practices.- Experience in incident management, problem management, and change management processes.- Knowledge of ITIL framework and its application in IT operations management.- Experience in configuring and customizing ServiceNow IT Operations Management modules.- Good To Have Skills: Experience with IT service management tools such as ServiceNow IT Service Management or BMC Remedy.- Experience in IT operations management in a large-scale enterprise environment.- Knowledge of IT infrastructure components and their interdependencies. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BRIM Convergent Mediation (CM) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of critical business systems.- Troubleshoot and resolve technical issues in a timely manner.- Collaborate with cross-functional teams to address system-related challenges.- Contribute to the improvement of application performance and stability. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Convergent Mediation (CM).- Strong understanding of software troubleshooting and problem-solving.- Experience in analyzing and resolving technical issues within critical business systems.- Knowledge of application support best practices and methodologies.- Familiarity with incident management and change management processes. Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP BRIM Convergent Mediation (CM).- This position is based at our Bengaluru office.- A 15 years full-time education and good to have certification is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : Servicenow Tools AdministrationMinimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow HR Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow HR Service Management module and collaborating with cross-functional teams to ensure successful implementation and migration to the cloud platform. Roles & Responsibilities:- Assist in defining requirements and designing applications to meet business process and application requirements using ServiceNow HR Service Management module.- Collaborate with cross-functional teams to ensure successful implementation and migration to the cloud platform.- Develop and maintain technical documentation related to the ServiceNow HR Service Management module.- Provide technical support and troubleshooting for ServiceNow HR Service Management module issues. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow HR Service Management module.- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in cloud migration and implementation.- Strong understanding of ITIL processes and Service Management best practices.- Experience in developing and maintaining technical documentation.- Excellent problem-solving and troubleshooting skills. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow HR Service Management module.- This position is based at our Kolkata office. Qualification Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management.- Assist in defining requirements and designing applications to meet business process and application requirements.- Develop and maintain technical documentation related to application design and development.- Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow IT Operations Management.- Good To Have Skills: Experience in ServiceNow IT Service Management.- Strong understanding of ITIL processes and best practices.- Experience in application design and development using ServiceNow.- Experience in developing technical documentation.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will collaborate with stakeholders to ensure effective application design and functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Design and develop applications based on business requirements.- Collaborate with stakeholders to gather and analyze application requirements.- Implement best practices for application design and development.- Conduct testing and debugging of applications to ensure functionality.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of IT operations management principles.- Knowledge of application design and development methodologies.- Experience in implementing IT operations solutions.- Familiarity with IT service management processes. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Hyderabad office.- A Bachelors Degree in Computer Science or IT or Engineering or related field is required. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Job Title - Change Management Graphic Designer - Analyst - T&O- (S&C GN) Management Level:11 - Analyst Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills:Graphic Designer, Adobe Suite Good to have skills:Adobe Aftereffects, Adobe photoshop, Adobe Illustrator Experience:Minimum 2 to 4 year(s) of experience is required Educational Qualification:Any graduation degree fulltime Job Summary : Creative Communications Center of Excellence is a one stop shop for specialized Change Communications and Media offerings delivering NextGen solutions to Accenture clients globally. The offering includes: Communications Strategy & Approach Define & develop a Change Brand Stakeholders Analysis & their communication needs Set Communication objectives Communications Planning Define Communications Plan Assess the Communication Channels and type of media Identify channels for target audience Develop key messages Creative Communications Design Recommend a Visual Style Design and develop creative communications Communication Campaign Launch to larger clients Communications Measurement Establish communication feedback mechanisms Measure effectiveness of vehicles and their impact. Share results with leadership With a 80+ team of deep-skilled communication practitioners across India, China, Poland, LatAm, and Germany, the CN Communications CoE Practice has a global presence which gives us a near-shore advantage to offer client- most-suited delivery models and an attractive value proposition. Roles & Responsibilities: Work on design, visualization and development independently for any kind of complexity level creative communications campaign projects. Estimate effort required in media development tasks for different types of collaterals like posters, banners, infographics, branding material, newsletters, postcards, multimedia videos, presentations etc. Work through the various phases of pre-production, production and post-production Communicate with reviewers and stakeholders and share visual design strategy. Understand business requirements and translate the same into the appropriate communications solution/visuals with high level of creativity. Visualize creative concepts and instructional media from storyboards/creative brief Create high-end cutting-edge design and animations for internal communication projects. Develop graphics/media (icons, graphics, illustrations, videos & animations) using Adobe Suite ensuring high quality levels. Create varied products across web, print and digital for creative communications campaign projects like posters, banners, infographics, branding material, newsletters, emailers, postcards, multimedia videos, presentations etc. using Adobe Suite and other Graphic Design and animation software. Develop new brands and logos from scratch, based on creative brief and company branding guidelines & standards Interact/brainstorm with content writers and other stakeholders for visualization of the marketing collaterals. Create project plans for the Internal Communication projects and track the progress of media development activities. Professional & Technical Skills: Preferred Bachelors degree /Masters degree/Diploma in Fine Arts, Multimedia, Animation, Graphic Design or other Commercial Art Degree from a Design School. Or Graduate /Postgraduate in any stream with a good aptitude for visual design 2-5 years of work experience in the creative field of media houses, production studios, advertising, internal communications or marketing communications industry. Should possess fair knowledge of standards in Web, Print and Digital media Should have expertise in working on varied products across web, print and digital for creative communications campaign projects like posters, banners, infographics, branding material, newsletters, emailers, postcards, multimedia videos, presentations etc. using Adobe Suite and other Graphic Design and animation software such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Adobe After effects, MS PowerPoint, Sound Booth, etc. Should have knowledge of visual design principles, color theory, etc. Knowledge of Audio and video editing Up to date with the latest graphic trends, techniques, and technologies. Ability to adapt to new technologies/ tools. Should have good communication skills and interpersonal skills. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Preferred Bachelors degree /Masters degree/Diploma in Fine Arts, Multimedia, Animation, Graphic Design or other Commercial Art Degree from a Design School. Or Graduate /Postgraduate in any stream with a good aptitude for visual design 2-5 years of work experience in the creative field of media houses, production studios, advertising, internal communications or marketing communications industry. Should possess fair knowledge of standards in Web, Print and Digital media Should have expertise in working on varied products across web, print and digital for creative communications campaign projects like posters, banners, infographics, branding material, newsletters, emailers, postcards, multimedia videos, presentations etc. using Adobe Suite and other Graphic Design and animation software such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Adobe After effects, MS PowerPoint, Sound Booth, etc. Should have knowledge of visual design principles, color theory, etc. Knowledge of Audio and video editing Up to date with the latest graphic trends, techniques, and technologies. Ability to adapt to new technologies/ tools. Should have good communication skills and interpersonal skills.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certified Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business processes, and designing solutions to meet customer needs. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business processes and design solutions to meet customer needs.- Design and develop ServiceNow IT Operations Management applications to meet business process and application requirements.- Ensure the quality of the application design and development by adhering to best practices and standards.- Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow IT Operations Management.- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in designing and developing applications using ServiceNow IT Operations Management.- Strong understanding of ITIL processes and ServiceNow platform.- Experience in Agile methodology and project management.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Kolkata office. Qualification Engineering with ServiceNow Certified

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, German Language Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will be based in Gurugram office. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide first-line technical support to clients.- Troubleshoot and resolve technical issues efficiently.- Document all support interactions and solutions.- Collaborate with the team to improve support processes.- Stay updated on product knowledge and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, German Language.- Strong understanding of IT service management principles.- Experience in using service desk tools and ticketing systems.- Knowledge of ITIL framework and best practices.- Excellent communication and customer service skills. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Title - GN - SONG - Service - ServiceNow - Consultant Management Level: 9-Team Lead/Consultant Location: Chennai, CDC5B Must-have skills: ServiceNow Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Management Consulting :Management consulting and business experience, with a strong focus on digital transformation, process re-engineering and service experience design. Stakeholder Management: Generate and present reports, findings, and recommendations to stakeholders and senior management in a clear and understandable manner. Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Identify transformation opportunities in the existing processes and implement initiatives to address those opportunities to drive business outcomes. Data Analysis: Analyze data and financial information to provide insights and recommendations for improving business performance. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on CRM/contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to enhance your consulting skills and contribute to the growth of the firm. Bring your best skills forward to excel at the role: Understanding of ServiceNow and ecosystem technology landscape Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and CSM. Deep industry/domain knowledge (FS / PRD / CMT / RES / H&PS) CRM knowledge / Salesforce / MS experience good to have ServiceNow Certified System Administrator (CSA) certification is preferred. Ability to design Business case/Value case for solutions/assets in focus Understanding of customer journey, touchpoints & channel strategy Excellent analytical and problem-solving skills, clarity of thought and structured thinking, ability to deal with ambiguity, and ability to drive business outcomes driven by data. A general orientation towards leveraging complex technology capabilities to solving business and process/operational problems preferred. Strong communication (verbal and written) and interpersonal skills. Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision. Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Ability to articulate the business value of recommendations/plans/strategies. Familiarity with project management methodologies (e.g., Agile, Waterfall). Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and optimizing their performance. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and troubleshooting any issues that arise. With your expertise in ServiceNow IT Operations Management, you will contribute to the success of our projects and help drive innovation in our organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop applications based on business process and application requirements.- Collaborate with stakeholders to gather requirements and ensure their alignment with business objectives.- Perform code reviews and provide guidance to junior team members.- Troubleshoot and resolve any issues related to application design and functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management, ServiceNow IT Service Management.- Strong understanding of IT operations management principles and best practices.- Experience in designing and implementing ServiceNow applications.- Knowledge of ITIL processes and their implementation in ServiceNow.- Familiarity with ServiceNow development best practices and coding standards. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management.- This position is based in Noida.- A Bachelors Degree in Computer Science or IT or Engineering or a related field is required. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the development of innovative solutions and collaborate with multiple teams to ensure successful implementation. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop applications based on business process and application requirements.- Collaborate with stakeholders to gather and analyze requirements.- Create technical specifications and design documents.- Ensure the application design meets quality standards and best practices.- Conduct code reviews and provide feedback to team members.- Troubleshoot and resolve application defects and issues.- Stay updated with the latest industry trends and technologies.- Assist in the testing and deployment of applications.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Software Asset Management (SAM).- Experience with ServiceNow platform and its various modules.- Strong understanding of IT asset management processes and best practices.- Knowledge of software licensing and compliance.- Experience in designing and implementing ServiceNow SAM solutions.- Good To Have Skills: Experience with IT Service Management (ITSM) processes.- Familiarity with ServiceNow Discovery and Service Mapping.- Experience with ServiceNow integrations and APIs. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow Software Asset Management (SAM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title - S&C GN - T&O - HR Transformation - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC7A Must-have skills: Artificial Intelligence (AI) Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The Practice- A Brief Sketch: HR Strategy & Transformation is a team of HR Professionals who specializes in select areas within HR to help our clients target and deliver values for their HR and Talent investments using a distributed delivery model, and can be deployed globally - onsite, near shore and offshore. The key areas of work include: HR Operating Model HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management Competency Modelling, Design, Assessment and Integration with HR & Talent processes Workforce Management Workforce effectiveness analysis, planning and optimization HR Shared Services HR Shared service Assessment, Design and Deployment Process Excellence HR & Talent Processes design, innovation & Implementation HR SaaS Implementation SaaS Process design, configuration, training & Change Enablement Bring your best skills forward to excel in the role: Knowledge and application of Business Process Re-engineering HR and TM Process Design experience HR system implementation experience Conduct HR Policy Design and harmonization Project Management of large HRT engagements Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of Cloud HR Platforms (SuccessFactors/Workday/Oracle/SAP) Knowledge of outsourcing business model of key HR processes Talent Management Processes including Talent Acquisition and Performance Management and Rewards. Talent Availability and Competency Modeling and Assessment Sourcing Strategy, Recruitment Process Optimization Performance Measurement, Rewards Audit and Strategic Role Assessment Minimum 3 plus years of work experience after Masters Degree and significant years of experience in Human Resource Transformation and Talent Management related projects is desired. This individual must be comfortable working at the highest levels of client organizations and interacting closely with the C level executives in a range of environments The individual should be comfortable functioning in a broadly positioned and highly diverse consulting firm The individual should be comfortable with the Pre sales ,sales and delivery cycle in a global client engagement model The individual should possess an impressive executive demeanor, a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Whats in it for you Leadership responsibilitiesFocus on growing the practice by ensuring the right strategies and actions are in place. Achieve the target metrics on productivity, utilization, geographic penetration, head count growth, controlling attrition and high degree of engagement from the team and maintaining exception delivery quality Engagement ManagementManage engagement risk, project economics including planning and budgeting, manage account receivables, define deliverable content, ensure buy-in of proposed solutions from top management levels at the client/ client team Business DevelopmentWork as part of a joint global sales team to identify and win potential opportunities. People DevelopmentPerforms role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities. Domain DevelopmentDevelopment of assets and methodologies, development of point-of-view, research or white papers, support development of marketing collateral, public speaking and publication in industry periodicals. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Anaplan Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve collaborating with teams to ensure the successful implementation of applications. Roles & Responsibilities:Lead and mentor a team of Anaplan model builders and analysts to deliver best-in-class planning models and user experiences.Own the end-to-end Anaplan development lifecycle, from requirements gathering to model design, build, testing, deployment, and support.Collaborate with business stakeholders to understand planning needs and translate them into scalable Anaplan solutions.Ensure adherence to Anaplan best practices in model design, modularity, performance, and maintainability.Drive adoption and continuous improvement of Anaplan use cases across the business (e.g., FP&A, workforce planning, sales performance).Manage timelines, prioritize tasks, and coordinate cross-functional efforts to meet project deliverables.Provide technical guidance and quality control, conducting model audits and design reviews.Oversee data integration and automation efforts between Anaplan and other enterprise systems (e.g., ERP, CRM, Data Warehouse).Develop and maintain documentation, training materials, and change management processes for users.Stay current on Anaplan platform updates and new features, evaluating opportunities for innovation and improvement.Provide end-user support and training, acting as a subject matter expert (SME) for Anaplan across the company.Conduct system testing and troubleshooting, working with stakeholders and vendors as needed.Work on break-fixes and enhancement requestsDeliver assigned work successfully and on-time with high-qualityDevelop documentation for delivered solutionThe candidate must have good troubleshooting skills and be able to think through issues and problems in a logical manner Professional & Technical Skills: - Must Have Skills: Proficiency in Anaplan- Must Have:Certified Solution Architect or Master Anaplanner preferred- Strong understanding of application development processes- Experience in leading application design and configuration- Knowledge of project management principles- Excellent communication and leadership skills Additional Information:- The candidate should have 8+ years of experience in planning or financial systems roles and a minimum of 5 years of experience in Anaplan- This position is available at Locations- A 15-year full-time education is required Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities:- Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions to meet business requirements.- Collaborate with cross-functional teams to ensure successful implementation of ITAM solutions.- Assist in defining requirements and designing applications to meet business process and application requirements.- Provide technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM).- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in designing and developing ServiceNow ITSM Hardware Asset Management (ITAM) solutions.- Strong understanding of ITAM processes and best practices.- Experience in providing technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM).- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ITAM solutions.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities:- Provide service desk voice support, interfacing with clients to accurately define and resolve issues.- Manage service desk operations, ensuring world-class system performance.- Utilize exceptional communication skills to maintain ongoing client relationships.- Interpret and design resolutions based on deep product knowledge, utilizing problem-solving skills to ensure client satisfaction. Professional & Technical Skills: - Must To Have Skills: Service Desk Voice Support, Service Desk Management- Good To Have Skills: Knowledge of Cloud Technologies, Experience with ITIL Framework- Strong understanding of IT operations, including incident management, problem management, and change management.- Experience with ticketing systems such as ServiceNow or Remedy.- Excellent communication skills, both written and verbal.- Ability to work in a fast-paced environment and manage multiple priorities simultaneously. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional service desk support.- This position is based at our Gurugram office. Qualification Bachelor Degree

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certified Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring that the applications are aligned with the needs of the organization and contribute to its overall success. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop applications using ServiceNow IT Service Management.- Collaborate with stakeholders to gather requirements and understand business processes.- Create technical designs and specifications for ServiceNow applications.- Implement and configure ServiceNow modules and functionalities.- Ensure that the applications meet the defined requirements and are aligned with best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with Servicenow Tools Administration.- Strong understanding of IT service management processes and best practices.- Knowledge of ServiceNow development methodologies and best practices.- Experience in designing and implementing ServiceNow applications.- Ability to troubleshoot and resolve issues related to ServiceNow applications. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management.- This position is based at our Pune office.- An Engineering degree with ServiceNow Certified is required. Qualification Engineering with ServiceNow Certified

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Master of Business Administration Years of Experience: 12 to 18 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.You would be expected to hold discussions on your own and convince stakeholders. Lead lean study with POCs and approvals from various stakeholders. Must be able to analyze data. Must be able to lead team own your team.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. " What are we looking for "Stakeholder managementLean principles and six sigma tools understandingStrong project management expertiseStrong analytical skills" Roles and Responsibilities: "In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Master of Business Administration

Project Role : Delivery Operations Representative Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing work assignments, ensuring efficient service delivery, and maintaining high-quality standards. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Manage service delivery quality and cost- Assign and manage work assignments- Drive people management activities for the delivery team Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management- Good To Have Skills: Experience with IT Service Management- Strong understanding of ITIL framework- Experience in incident management and problem management- Knowledge of service level agreements (SLAs) and service level management- Familiarity with change management processes- Excellent communication and interpersonal skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in Infrastructure Service Management- This position is based at our Bengaluru office- A 15 years full time education is required Educational Qualification:Any Degree Qualification 15 years full time education

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Service Delivery Ops Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years Language - Ability: English - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesThe Financial Tracking and Reporting team focuses on providing the financial controls and reporting in order to effectively manage CFM activities. This includes providing project-level cost and expense reporting, invoice generation and tracking, project financial tracking, reporting and analytics. The role requires a good understanding of general ledger, balance sheet, statutory reporting, client reporting, fund reporting, Financial Planning & Analysis (FPNA), budgeting and forecasting. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom