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5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are hiring two experienced and capable Customer Support Engineers to join our global Customer Support & Managed Services team . This role is focused on the operational excellence of a business-critical telecom platform spanning applications, cloud infrastructure, and high-performance databases. This is a hands-on engineering position where deep Linux expertise is the foundation, complemented by practical experience in AWS, containerized environments (Kubernetes), databases, and CI/CD tooling. You will be responsible for supporting and operating multiple customer deployments of the platform, delivered in a range of models including on-premise installations , cloud-hosted environments (AWS EC2, RDS, etc.), and SaaS deployments on Kubernetes/EKS. This diversity requires adaptability and broad technical troubleshooting skills across application, infrastructure, and database layers. You will work across the full stack to monitor, troubleshoot, maintain, and improve a complex, production-grade environment under strict SLA and uptime requirements. This is a in house role from our Pune office reporting to the Manager, Customer Support Responsibilities: · Managed Services & Customer Support Service Desk – act as a key point of contact for ongoing platform operations and customer-reported issues, resolving and escalating platform issues as needed · Perform proactive solution monitoring through alerts, thresholds, logs, and usage metrics · Respond swiftly to platform incidents; lead root cause analysis and implement countermeasures · Provide 2nd and 3rd level support for technical issues spanning application, infrastructure, and database layers · Participate in daily operations and scheduled maintenance across the full stack · Work collaboratively with internal teams (Development, Cloud, DBA, QA) to troubleshoot and resolve complex issues · Contribute to improving reliability through automation, monitoring, and preventive actions · Ensure operational processes and procedures follow security and change control best practices · Participate in recurrent and ad-hoc customer meetings related to Managed Services & Customer Support Qualifications & Experience: · Minimum 5 years of documented, hands-on experience in Linux system administration and operations is required. You must be highly proficient in daily use of the Linux CLI and demonstrate deep knowledge and strong troubleshooting skills of system internals, including processes, memory management, file systems, permissions, service management, log analysis, system/service tuning, and scripting (Bash/Python). · Hands-on experience with AWS core services including EC2, S3, VPC, IAM, CloudWatch, and ELB; able to deploy, monitor, and troubleshoot workloads in production cloud environments · Practical experience with Docker and container orchestration platforms such as Kubernetes, including creating/managing images, working with volumes, and understanding deployments and services · Familiarity with CI/CD pipelines using Jenkins, GitLab CI, or GitHub Actions; understanding of version control (Git) and automation of deployment workflows · Operational knowledge of relational databases, especially PostgreSQL and Oracle, including basic administration, query analysis, backups, and performance monitoring · Experience supporting complex application stacks, ideally Java-based platforms, with ability to investigate logs, trace issues, and communicate effectively with development teams · Basic to intermediate knowledge of networking fundamentals, including TCP/IP, DNS, routing, firewalls, and load balancers, relevant to application and infrastructure troubleshooting · Bachelor’s or master’s degree in computer science, Information Technology, or a related field – or equivalent hands-on experience with demonstrable technical proficiency Preferred Qualifications · AWS Certified (Associate or Professional level) or other relevant cloud certifications · RHCE, CKA, or other advanced Linux/Kubernetes certifications · Experience with Infrastructure as Code (Terraform, CloudFormation, or Ansible) · Exposure to observability stacks (Prometheus, Grafana, ELK/EFK, CloudWatch metrics/logs) · Familiarity with ITIL or ISO-based support models for enterprise customers What we offer: · Opportunity for growth and advancement · Great team atmosphere · Opportunity to leave your mark through the delivery of innovative ideas to the team · Work for a stable and established company About Us: Enghouse Systems is a global provider of customer engagement solutions. Our innovative software and services enable businesses to effectively communicate, collaborate, and connect with their customers. With a strong commitment to technological excellence, Enghouse Systems is at the forefront of creating cutting-edge products that empower organizations to deliver exceptional customer experiences. Meet the team! We appreciate the enthusiasm of all applicants, and while we thank you for your interest, only those selected for an interview will be contacted. Enghouse is proud to be an equal-opportunity employer, ensuring that all applicants are considered without discrimination, and accommodations will be provided upon request during the hiring process. Ready to revolutionize the future with us? Apply now! #LI-EN8 #LI-Onsite Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Greater Kolkata Area
On-site
Job Title: OpenText xECM Consultant (SAP Integration Specialist) Location: Pan India Employment Type: Full-Time Experience: 10+ years in OpenText xECM Job Overview We are looking for an experienced OpenText Extended ECM (xECM) Consultant with SAP integration experience for a large-scale S/4HANA implementation. The ideal candidate will have deep technical skills, hands-on project delivery experience, and excellent communication skills to handle customer interactions independently. Key Responsibilities 🔹 OpenText xECM Responsibilities: End-to-end implementation and configuration of OpenText xECM for SAP (minimum 3-5 customer implementations). Complete understanding of xECM architecture, components, installation, and configuration. Setup and configuration of xECM components on both SAP and OpenText sides. Integration with SAP business objects and business processes in SAP ECC and S/4HANA. Troubleshooting and resolving xECM and SAP-related integration issues independently. SAP Archiving setup using SAP ArchiveLink and integration with OpenText Content Suite. Take complete ownership of installation, configuration, documentation, and customer handover. Provide detailed documentation of all steps for project knowledge sharing. 🔹 OpenText VIM Responsibilities Minimum 5 years of hands-on experience with SAP Vendor Invoice Management (VIM). Experience with at least two full-cycle SAP VIM implementations. Strong knowledge of S/4 HANA Finance (FI) processes and SAP MM processes (PO and Non-PO-based invoices). Experience in configuration, design, testing, training, and providing go-live support for VIM. Expertise in SAP VIM components: Archive Server Document Pipeline BCC Validation Client BCC Customizing Client Enterprise Scanner SAP VIM Fiori Apps Ability to design, lead, and deliver workflow solutions and system enhancements independently. Provide business requirement gathering, solutioning, and client workshops. Required Skills Minimum 10+ years of experience in OpenText xECM for SAP. Minimum 5+ years of experience in SAP OpenText VIM. Strong troubleshooting and problem-solving skills. Proven track record of SAP ArchiveLink configuration. In-depth knowledge of SAP ECC, S/4HANA, FI, and MM processes. Excellent written and verbal communication skills. Ability to lead client discussions, workshops, and documentation independently. Self-motivated, proactive, and capable of handling project ownership. Preferred Qualifications SAP Certification in FI/MM is a plus. OpenText certifications related to xECM or VIM are an advantage. Experience in large-scale S/4HANA implementations. Skills: sap mm,sap,vim,sap fi,troubleshooting,sap archivelink,opentext vim,s/4hana,sap ecc,opentext xecm,problem-solving,documentation,project delivery,communication,sap integration Show more Show less
Posted 1 day ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Director – Training (Medical Coding) Experience: 15+ Years Location: Noida Specialty: Multi-specialty Job Description: We are seeking a highly experienced and dynamic Director – Training (Medical Coding) to lead our training function at our Noida location. The ideal candidate will have a strong background in medical coding, extensive experience in developing and delivering high-quality training programs, and a proven ability to manage and inspire training teams. Key Responsibilities: Lead and manage the end-to-end training function for medical coding across multiple specialties. Design and implement effective training programs aligned with client requirements and industry standards. Oversee certification training programs (AAPC, AHIMA, etc.) and ensure high success rates. Conduct regular assessments to ensure training effectiveness and continuously improve content. Collaborate with operations, quality, and HR teams to identify training needs and skill gaps. Ensure seamless client-level training delivery and maintain training quality benchmarks. Lead, mentor, and manage a team of trainers and support staff. Required Skills & Experience: Minimum 15 years of overall experience, with at least 8–10 years of hands-on experience in medical coding training. Strong knowledge of multi-specialty coding and exposure to client-level training requirements. Proven track record in managing certification training programs (CPC, CCS, etc.). Excellent team management and leadership skills. Exceptional communication, organizational, and stakeholder management skills. Preferred Qualifications: Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certifications. Prior experience working with global healthcare clients. Contact-HR lovely.ravinderkumar@corrohealth.com Show more Show less
Posted 1 day ago
1.0 - 4.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
About the job We are seeking a highly skilled Academic Counselor to join our team. As a key link between customers and our company, you will engage in telephone conversations with customers, drive sales, and exceed targets. Key Responsibilities: * Build strong relationships with customers through excellent communication and telesales skills * Utilize in-depth knowledge of our company's offerings to provide tailored solutions * Consistently meet or exceed sales targets * Deliver exceptional customer service, going above and beyond to meet customer needs Desired Candidate Profile : * 1-4 years of experience in B2C sales, edtech, inside sales, outbound sales, relationship building, or telesales. * Excellent communication skills with ability to build rapport with diverse client groups. * Strong negotiation skills with a convincing power to close deals effectively. * Ability to work independently as well as part of a team towards common goals. Compensation Package: * We're offering a competitive salary range of ₹15,000 to ₹40,000 per month (in-hand). * Average incentive of up to ₹35,000, providing ample opportunities to earn and grow * 5-week paid training program. About Us: Academy of Vedic Vidya, a subsidiary of Skillenable Edutech Pvt Ltd., is a leading institution offering live and online Vedic Science courses with globally recognized certifications. We have collaborations with renowned platforms like Astro Talk and Divine Talk for placement assistance. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role Synopsis The purpose of this role is to support the Inside Sales team in managing CSR processes and to bring in technical support thereby improving lead time in processing. Key Accountabilities (includes, but not limited to the following) First hand communication and follow up with Clients and promptly respond to all queries Demonstrate positive relationships with clients, vendors and team members and provide customer service as needed. Order conversion: Check the client purchase order, internal sales order received against the sales quote submitted. Receive hand-over from the inside sales team and clarify all the queries at the time of handover. Raise the material ordering requirement to the procurement team and follow up for sub-vendor PO generation within the TAT. Update the forecasted delivery dates to the customer within 1 week of client purchase order receipt. Be a focal point to the customer and handle clarification of both technical & non-technical queries received from the client. Coordinate with inside sales team if any doubts on the technical queries raised by the customer. Coordinate with the procurement team on the sub-vendor material monitoring and expediting as required. Provide delivery updates to the customer on a regular basis. Upon material readiness inhouse, CSR shall coordinate with stores & logistics team to get the weight and dimensions of the package & shipping documents (packing list and commercial invoices) and share it with client for material delivery based on the incoterms agreed in the purchase order. Share the necessary certifications for the materials to the client as agreed in the purchase order. Keep the AX system updated up to date. Accounts receivable invoicing to the customer. Provide the forecasted invoicing value for every month to the finance and achieve it. Update any drift in the forecasted figures in advance to the finance before month closing. Registrations with new companies by supporting the admin process in registering Proserv Products and Services. Liaise with the inside sales team to understand the forecasted jobs and proactively work with the procurement team to maintain the stock levels as required. Perform any other duties related to the job as assigned by the direct manager or related departments. Compliance Requirements Proserv have a Business Ethics Policy (‘the policy’) which provides guidance to all employees in their day to day roles as well as helping you and the business comply with the law at all times. The incumbent must read, understand and comply with, at all times, the policy along with all other corresponding policies, procedures and directives. QHSE Responsibilities Demonstrate a personal commitment to Quality, Health, Safety, and the Environment Apply Proserv, and where appropriate Client Company’s, Quality, Health, Safety & Environment Policies and Safety Management Systems Promote a culture of continuous improvement, and lead by example to ensure company goals are achieved and exceeded. Qualifications Education Excellent written and oral communication skills Exceptional working knowledge of Microsoft programs, including Outlook, Word, Excel, and PowerPoint Excellent organizational skills with a high degree of attention to detail Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Services_INMEC-E407 Regional Sales Manager - Chennai - Full Time - Chennai, India Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for a Regional Sales Manager - Chennai to join our Services_INMEC team in India . Your main tasks and responsibilities: Should have the basic knowledge of rotating equipment. Specifically turbomachinery. Should have knowledge of instll base and contacts in Industry such as Steel / Fertilizer / Power / Refinery / Petrochemicals / General Industry. Understand the requirement of customer and should be able to develop techno-commercial solutions/offers for repair / refurbishment. To develop the growth plan for his own area for Turbo Service business opportunities. Plan customer visits, ensure main customers are efficiently looked after, generate business enquiries to meet growth plan. To succeed in this role, you will need: Work experience: 5-8 years Expertise (e.g. professional, technical): Rotating equipment, Aftermarket sales, Turbo machinery experience required. Education: Level: Graduate / Diploma ;; Subject: Mechanical Engineering ;; Certifications: DME/BE Languages: English/Hindi Soft skills: CRM (Saleforce.com), SAP/ERP SD Module, MS Office. Other: Negotiation Skills, Presentation Skills, Customer focus/Service What we offer you: 22 vacation days + 9 days Casual leave + 8 days Sick Leave + 13 days Festival holidays Defined contribution pension scheme Hospitalization insurance benefit On-site car parking Subsidized cafeteria Long service award No visa or work permit support can be provided for this role Do you have a question about the role? Reach out to Kasturi Kulkarni at Kasturi.Kulkarni@sulzer.com. Our team is looking forward hearing from you! Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
About Us: OEQ Certification Pvt. Ltd. is a globally recognized ISO certification body offering accredited certification services for ISO 9001, ISO 14001, ISO 45001, ISO 27001, and more. We are committed to helping organizations achieve excellence through internationally accepted quality standards. Job Summary: We are seeking a motivated and results-driven Telemarketer to join our sales and business development team. The ideal candidate will be responsible for generating leads, reaching out to potential clients, and promoting our ISO certification services over the phone. Key Responsibilities: Make outbound calls to potential clients from provided databases or leads. Clearly explain the benefits of ISO certifications and our services. Schedule appointments for business development executives. Maintain records of calls, follow-ups, and lead status in CRM tools. Meet or exceed weekly and monthly call and conversion targets. Follow up on inquiries and nurture warm leads to convert them into clients. Work closely with the marketing and sales team to align outreach efforts. Requirements: Proven experience in telemarketing, telesales, or a similar customer-facing role. Excellent communication and persuasive skills in English and regional languages. Strong understanding of ISO standards and business certification processes is a plus. Ability to handle objections and remain calm under pressure. Proficient in MS Office and CRM software. Preferred Qualifications: Bachelor’s degree in Business, Marketing, or a related field. Prior experience in ISO consulting or certification bodies is an added advantage. What We Offer: Competitive salary with performance-based incentives. Ongoing training and support in ISO standards and certification sales. Opportunity to grow within a fast-expanding international certification body. Friendly and professional work environment. To Apply: Send your updated resume to cert.manager@oeqcert.com with the subject line “Telemarketer Application – [Your Name]”. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Kolkata, West Bengal, India
Remote
About the Role We are seeking a Project Manager or Business Analyst with PMP certification who can effectively manage development progress and testing for software projects. The ideal candidate will have a strong technical background, excellent stakeholder management skills, and expertise in leading Agile/Scrum teams through the entire software development lifecycle (SDLC). They will be responsible for overseeing project execution, ensuring quality assurance in testing, and driving teams towards successful delivery. Responsibilities Project Management: Define scope, timelines, risks, and deliverables while ensuring adherence to PMP best practices. Development Progress Management: Oversee SDLC, coordinate teams, and remove roadblocks for smooth execution. Testing & QA: Manage unit, system, UAT, and regression testing to ensure software quality. Stakeholder Management: Act as a liaison between development, QA, and business teams. Communicate updates, document requirements, and drive process improvements. Qualifications PMP Certification (Mandatory) Bachelor’s/Master’s in CS, IT, or Business 5+ years in project management or business analysis in software development Expertise in Agile, Waterfall, SDLC, CI/CD, and DevOps Proficiency in JIRA, Trello, Asana, MS Project, etc. Strong communication, risk management, and problem-solving skills Required Skills Strong communication skills Risk management expertise Problem-solving abilities Preferred Skills Agile/Scrum certifications (CSM, PMI-ACP, SAFe) Experience with test tools (Selenium, TestRail, Postman) Knowledge of Python, Java, JavaScript is a plus Cloud-based project management experience (AWS, Azure, GCP) Experience managing remote & distributed teams Ability to thrive in fast-paced, Agile environments Strong collaboration with cross-functional teams Location Kolkata(Hybrid) Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Bhubaneswar, Odisha, India
On-site
Job Title: OpenText xECM Consultant (SAP Integration Specialist) Location: Pan India Employment Type: Full-Time Experience: 10+ years in OpenText xECM Job Overview We are looking for an experienced OpenText Extended ECM (xECM) Consultant with SAP integration experience for a large-scale S/4HANA implementation. The ideal candidate will have deep technical skills, hands-on project delivery experience, and excellent communication skills to handle customer interactions independently. Key Responsibilities 🔹 OpenText xECM Responsibilities: End-to-end implementation and configuration of OpenText xECM for SAP (minimum 3-5 customer implementations). Complete understanding of xECM architecture, components, installation, and configuration. Setup and configuration of xECM components on both SAP and OpenText sides. Integration with SAP business objects and business processes in SAP ECC and S/4HANA. Troubleshooting and resolving xECM and SAP-related integration issues independently. SAP Archiving setup using SAP ArchiveLink and integration with OpenText Content Suite. Take complete ownership of installation, configuration, documentation, and customer handover. Provide detailed documentation of all steps for project knowledge sharing. 🔹 OpenText VIM Responsibilities Minimum 5 years of hands-on experience with SAP Vendor Invoice Management (VIM). Experience with at least two full-cycle SAP VIM implementations. Strong knowledge of S/4 HANA Finance (FI) processes and SAP MM processes (PO and Non-PO-based invoices). Experience in configuration, design, testing, training, and providing go-live support for VIM. Expertise in SAP VIM components: Archive Server Document Pipeline BCC Validation Client BCC Customizing Client Enterprise Scanner SAP VIM Fiori Apps Ability to design, lead, and deliver workflow solutions and system enhancements independently. Provide business requirement gathering, solutioning, and client workshops. Required Skills Minimum 10+ years of experience in OpenText xECM for SAP. Minimum 5+ years of experience in SAP OpenText VIM. Strong troubleshooting and problem-solving skills. Proven track record of SAP ArchiveLink configuration. In-depth knowledge of SAP ECC, S/4HANA, FI, and MM processes. Excellent written and verbal communication skills. Ability to lead client discussions, workshops, and documentation independently. Self-motivated, proactive, and capable of handling project ownership. Preferred Qualifications SAP Certification in FI/MM is a plus. OpenText certifications related to xECM or VIM are an advantage. Experience in large-scale S/4HANA implementations. Skills: sap mm,sap,vim,sap fi,troubleshooting,sap archivelink,opentext vim,s/4hana,sap ecc,opentext xecm,problem-solving,documentation,project delivery,communication,sap integration Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Job Title: ERP-Business Analyst (Microsoft Dynamics – 365) Locations: Vadodara About Newen Systems Newen Systems is India’s leading power conversion and energy storage solutions provider, driving energy transition and grid stability. Newen’s state of the art manufacturing facilities at Vadodara is at the heart of driving innovation and GW scale energy revolution for the world. With 3,000+ MW of battery storage deployed across 65+ countries in all seven continents, Newen Systems in technical collaboration with Dynapower is delivering BESS, Green H2, Microgrid and e-mobility infrastructure solutions to customers in India and around the world. Newen’s cutting edge energy management system is helping customers maximize their energy investment in ways it was not imagined earlier. Newen is uniquely positioned globally to provide EMS and PCS under one roof enabling customers do integration test within factory rather than on site saving them time and money. As we expand, we are looking for intrapreneurial talent who have the passion to drive energy transition and deliver solutions to drive sustainability at global scale. Job Summary: Newen is looking for dynamic go-getters who believe in their capability to create a positive impact and wealth for themselves. We are seeking a highly skilled and experienced D365 Finance and Operations Consultant to join our team. The ideal candidate will have a strong background in finance and operations, with a deep understanding of Microsoft Dynamics 365. This role involves working closely with various department to analyse their business processes, design and implement solutions, and provide support. He should have knowledge on Accounts Payable, Receivable, Fixed Assets, General Ledger, Master Planning, Production control, Project Management and accounting, Procurement and sourcing module of D365 Finance and operations. Key Tasks: Analyse business processes and identify opportunities for improvement using D365 Finance and Operations. Design and implement D365 Finance and Operations solutions to meet department’s requirements. Provide training and support on D365 Finance and Operations functionalities. Collaborate with cross-functional teams to ensure successful project delivery. Develop and maintain documentation for implemented solutions. Stay up to date with the latest D365 Finance and Operations features and updates. Skills Experience of working with Microsoft Dynamics 365 Finance and Operations. Strong understanding of finance and accounting principles. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Microsoft Dynamics 365 certifications are a plus. Qualifications: Bachelor’s degree in computer Science & engineering, Finance, Accounting or a related field. Experience: Minimum of 4 years of experience working with Microsoft Dynamics 365 Finance and Operations. Show more Show less
Posted 1 day ago
2.0 - 5.0 years
0 Lacs
Goa, India
On-site
Highlight of the engagement opportunity Nature of role: Full time Number of years of experience expected: 2-5 years. Areas of experience preferred: Providing product support for Asset Liability Management and Profitability Management applications, implementation of Balance Sheet Management solutions, support on No-code platforms, customer handling experience Educational qualification expected: Bachelor’s degree. Additional qualifications/ certifications required: NA. Preferable additional certifications: Experience with ticketing system Preferred geography of previouswork experience: India, MiddleEast, APAC Language requirements: Ability to write and speak fluentlyin English. Excellent written and verbal communication skills, with the ability to articulate complex technical issues to both technical and non-technical stakeholders Application experience: Development/ Implementation experience to analytical applications like SAS, OFSAA, FIS, QRM etc. is preferred. Location: Mumbai/Goa Acies is seeking a highly motivated and customer-focused Support Engineer to join our Customer Support team. The successful candidate will be the first point of contact for our B2B clients, providing initial technical assistance and issue resolution for our software products across the treasury, risk, finance, and regulatory compliance domains. This role requires a blend of technical aptitude, problem-solving skills, and excellent communication to ensure client satisfaction and efficient support delivery. Key responsibility areas: First-Line Technical Support: Provide timely and effective initial technical support to clients via phone, email, and ticketing system for inquiries related to Acies' software products. Issue Triage & Resolution: Accurately identify, diagnose, and resolve basic technical issues, common user errors, and configuration problems. Follow documented troubleshooting steps and solutions. Incident Logging & Tracking: Meticulously log all client interactions, incidents, and requests in the ticketing system, ensuring clear and comprehensive documentation. Escalation Management: Efficiently escalate complex or unresolved issues to L2 Support Engineers, Product Managers, or Development teams, ensuring all relevant information is provided for swift resolution. Client Communication: Maintain professional communication with clients, providing regular updates on issue status and estimated resolution times. Knowledge Base Contribution: Contribute to and utilize the internal knowledge base, creating new articles and updating existing ones to improve self-service options and support efficiency. Monitoring & Reporting: Monitor system health, alert dashboards, and common support trends. Contribute regular reports on support metrics and common issues. Product Understanding: Develop a strong understanding of Acies' software products, their functionalities, and common use cases within treasury, risk, finance, and regulatory compliance. Continuous Improvement: Proactively identify opportunities for process improvements within the support function to enhance client satisfaction and operational efficiency Feedback to product teams on recurring issues and frequent user problems in order to improve in the base system. Other important information: Work permit requirements: Either Indian Citizen or having valid work permit to work in India. Period of engagement: Full-time position Probation period: 6 months Compensation: Compensation varies depending on the skill, fitment and role played by the person. Compensation discussions will take place post the selection process. Performance incentives: Typically, all roles at Acies have a performance incentive. Specific aspects will be discussed during the compensation discussion Leave: 22 working days a year. Additional leaves for national holidays, sick leaves, maternity and paternity, bereavement and studies vary based on the city and country of engagement. Other benefits: Other employment benefits including medical insurance will be informed during the compensation discussion. Career growth for full-time roles: Acies believes in a transparent and data-based performance evaluation system. You are encouraged to clarify any questions you have with respect to career growth with Acies personnel you interact with during the selection process. Career opportunities for part-time roles: Conversion of part-time roles to full-time roles depends on both performance of the individual and business needs. You are encouraged to ask about the prospects as you interact with Acies personnel during the selection process. Global mobility: Acies encourages mobility across our offices. Such mobility is, however, subject to business needs and regulations governing immigration and employment in various countries. Selection process: We seek to be transparent during the selection process. While the actual process may vary from the process indicated below, the key steps involved are as follows: Interview: There are expected to be at least 2-3 rounds of interviews. The number of interview rounds may increase depending on the criticality and seniority of the role involved. Final discussion on career and compensation: Post final selection, a separate discussion will be set up to discuss compensation and career growth. You are encouraged to seek any clarifications. Preparation required: It is recommended that you prepare on the following aspects before the selection process: Understanding of the support process and ticketing process Good spoken and written English Ability to handle difficult conversations and hence may have to face stress interview For any additional queries you may have, you can send a LinkedIn InMail to us, connect with us at https://www.acies.consulting/contact-us.php or e-mail us at careers@acies.holdings. How to reach us: Should you wish to apply for this job, please reach out to us directly through LinkedIn or apply on our website career page - https://www.acies.consulting/careers-apply.html Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Senior Director – Global Sourcing and Procurement (GSP) Operations Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers – who make smartphones, supercomputers, virtual reality headsets, autonomous vehicles and more – transform their ideas into reality. The technologies we create are the foundational building blocks of the future. Our systems make semiconductor devices, called chips—"the brains" of the electronics used in almost every aspect of our lives. The promise of new and exciting applications, transforming industries such as consumer electronics, transportation, communications and healthcare, are enabled by advances in semiconductor and display technology. Our innovations Make Possible® a Better Future. If you’re looking for the next step in your future, consider Applied Materials. With the data explosion and new investment in semiconductors, it’s an exciting place to be. Role In this pivotal role, the leader will collaborate with cross-functional organizations to develop and implement effective procurement strategies, maintain competitive advantage ensuring cost efficiency, supplier performance, and risk mitigation while overseeing global tactical procurement operations. This role reports to the Vice President of Global Sourcing and Procurement and is based in Bengaluru, India. Key Responsibilities: Operations Management: Provide strategic oversight and governance for tactical procurement operations on a global scale. Work in close partnership with GSP leadership and functional head of Supplier Relationship Management to develop and maintain operational resilience. Incorporate Risk Management: Identify, evaluate, and mitigate risks within the global supply base to ensure uninterrupted operational continuity and compliance with regulatory standards. Strategic Stakeholder Management: Navigate, develop, and embed relationships at multiple levels within supply base and across stakeholder base. Seek to understand and recognize business needs and challenges, building these into strategic plans and initiatives. Localized Category & Strategy Leadership: Ensure best-in-class procurement category strategies are developed and implemented. Be recognized as an expert in the external market for in-scope categories. Work in close partnership with global category leaders to develop and oversee an effective strategic sourcing and supplier management program suitable across the regions with a strong emphasis on quality, cost, and supply availability across the supply base. Work with the supply base on innovative approaches and partnerships. Procurement Business Partnering: Act as a trusted senior procurement business partner for stakeholders with significant presence in the Asia region, ensuring their unique regional needs and objectives are understood and integrated into procurement strategies. Collaborate closely with these stakeholders to address challenges such as supplier coverage, regional market trends, and operational priorities. Build cultural awareness and foster effective communication to enhance alignment and strengthen relationships with Asia-based teams and suppliers. Market Analysis: Stay informed about market trends, industry benchmarks, and the competitive landscape to make informed decisions and maintain a competitive advantage. Technology: Stay updated on procurement technology trends and support the implementation of procurement tools and systems that streamline processes and improve operations aligned to the strategy and direction of GSP's technology and process improvement vision and roadmap. Crisis Management: Be prepared to respond to supply chain disruptions, emergencies, or unexpected events that may impact procurement operations. Compliance and Ethics: Ensure that all procurement activities comply with relevant laws, regulations, and company policies. Promote ethical procurement practices within the organization. Skills, Knowledge, Experience & Education At Applied Materials, Make Possible® is about unlocking new opportunities – with our customers and within our own company. The ideal candidate will have the following: 10+ years of Procurement Operations/Sourcing experience, including 5+ years in a leadership capacity. Semiconductor, high technology, or manufacturing industry experience is highly preferred. Bachelor’s/master’s degree in engineering, Finance, Business Administration, Supply Chain Management, or a related field. Experience in Category Management, contract management experience & Supplier Relationship Management Strategic individual with exceptional stakeholder engagement, critical thinking, communication and negotiation skills. Demonstrated expertise in managing and nurturing senior leadership relationships, including suppliers, clients and internal teams, to foster collaboration and ensure alignment with business objectives. Strong understanding of business operations and financial principles, with the ability to assess market trends, develop budgets, and make data-driven decisions to achieve business objectives Analyzing, processing and decision-making based on multidisciplinary and multi-functional data sources that could frequently be incomplete. Outstanding team building and leadership skills Ability to distinguish between and prioritizing urgent and important issues Situational awareness and complex decision-making ability appropriate for the situation Qualifications Education: Bachelor's Degree Skills Certifications: Languages: Years of Experience: 15+ Years Work Experience: Additional Information Shift: Day (India) Travel: Yes, 25% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Lowe’s Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India About The Team A Merchandising Analyst plays a pivotal role in driving the performance of product assortments by leveraging data to optimize strategies. They are responsible for analyzing key trends across sales, margins, inventory, turnover, and other critical KPIs. By incorporating macroeconomic factors and leveraging forecasted expectations, they develop effective strategies to maximize revenue and margins, optimize inventory levels, and ensure customer needs are met efficiently. The ideal candidate should possess strong technical expertise, enabling them to conduct root cause analyses, A/B testing, hypothesis testing, and regression analysis. Their insights should translate into actionable recommendations that drive business results. Additionally, they are expected to collaborate with cross-functional teams to integrate metrics beyond merchandising and engage stakeholders to understand and address their specific requirements effectively. Job Summary The primary purpose of this role is to perform mathematical and statistical analysis or model building as appropriate. This includes following analytical best practices, analyzing and reporting accurate results, and identifying meaningful insights that directly support decision making. This role provides assistance in supporting one functional area of the business in partnership with other team members. At times, this role may work directly with the business function, but the majority of time is spent working with internal team members to identify and understand business needs. Roles & Responsibilities Core Responsibilities: Conduct in-depth analysis of business trends, financial performance, and market conditions. Develop and maintain data models, dashboards, and reports to support business decisions. Identify opportunities for operational improvements and recommend strategic solutions. Collaborate with cross-functional teams to translate data insights into actionable strategies. Ensure data accuracy, integrity, and security while handling large datasets. Present findings and recommendations to leadership in a clear and concise manner Years Of Experience 1 to 3 yrs of experience data analytics Education Qualification & Certifications (optional) Required Minimum Qualifications Bachelor's degree in business administration, computer science, computer information systems (CIS), engineering, or related field (or equivalent work experience in lieu of degree) Skill Set Required Experience using basic analytical tools such as R, Python, SQL, SAS, Adobe, Alteryx, Knime, Aster Experience using visualization tools such as Power BI, Tableau Secondary Skills (desired) Experience with business intelligence and reporting tools (e.g., MicroStrategy, Business Objects, Cognos, Adobe, TM1, Alteryx, Knime, SSIS, SQL, Svr) and Enterprise level databases (Hadoop, GCP, Azure, Oracle, Teradata, DB2) Experience working with big, unstructured data in a retail environment Experience with analytical tools like Python, Alteryx, Knime, SAS, R, etc. Experience with visualization tools like MicroStrategy VI, Power BI, SAS-VA, Tableau, D3, R-Shiny Programming experience using tools such as R, Python Data Science experience using tools such as ML, Text mining Knowledge of SQL Project management experience Experience in home improvement retail Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Show more Show less
Posted 1 day ago
6.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. In IT audit at PwC, you will focus on helping to assess and evaluate the design and effectiveness of an organisation's IT systems and controls to provide compliance with regulations and mitigate risks. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Description Manage and direct the work streams related to IT SOX Compliance covering ITGC and IT Dependencies (ITAC, Interfaces, IPE’s). Provide technical support in the assessment, design and implementation of ITGC requirements. Thorough understanding around ITGC domains such as Logical Access, Change Management, SDLC and Computer Operations. Exposure of testing IT Application Controls (Configurable, Non-configurable), Interfaces, IPE’s, Data Migration and Platform Reviews. Review control evidence for adherence to accuracy, completeness and precision of control execution for all ITGC. Develop, implement and test controls for new acquisitions and in-scope entities. Work with control owners and operators to ensure quality, consistency and operability of new and existing controls. Collaborate and build long-term relationships with key stakeholders in a fast-paced and matrixed work environment. Review test findings, facilitate the remediation of ITGC control gaps, and escalate possible critical issues to senior management of client/Onshore teams. Plan and direct the work to team members, monitor their work, and take corrective action when necessary. Coaches, mentors, and develops direct reports, including overseeing new hire onboarding process and providing career development planning and opportunities; maintains a safe, secure, and legal work environment. Builds and maintains strong peer relationships within the team and across the organization. Coordinates work with External Auditors of the client if needed. Manage the Cyber, Risk & Regulatory (Advisory) team and client portfolio to deliver 8,000 to 12,000 of client hours. Interpersonal Skills Ability to work independently under general supervision with latitude for initiative and independent judgment. Effective verbal and written communications, including active listening skills and skill in presenting findings and recommendations. Ability to establish and maintain effective working relationships with co-workers and external contactors/auditors. Detail-oriented & comfortable working on multiple projects simultaneously. Individuals would be expected to cultivate a strong team environment and promote a positive working relationship amongst their team. Excellent communication skills, written and verbal would be expected. Ensure client service delivery in accordance with the quality guidelines & methodologies. Build and maintain client relationships by understanding and being responsive to client needs and ensuring high quality of deliverables. Contribute to people and knowledge development initiatives by developing training material and conducting training. Demonstrate strong analytical thinking and communication skills including the ability to research and understand complex processes and effectively communicate them to interested parties. Demonstrate superior relationship building and relationship management skills. Client Management Develop strong working relationships with the client and onshore teams. Maintain excellent rapport and proactive communication with the stakeholders and clients. Operational excellence Suggest ideas on improving engagement productivity and identify opportunities for improving client service. Manage engagement budgets and ensure compliance with engagement plans and internal quality & risk management procedures. People related Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation. Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery. Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda and knowledge harnessing initiatives Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers. Minimum Qualifications Bachelor’s degree in Information Systems, Computer Science Engineering B.E., B. TECH, M. TECH, MCA, BCA, CA, MBA Experience of business experience in technology audit, risk management, compliance, consulting, or information security including acting in the capacity of a supervisor Excellent knowledge of IT General Controls, automated and security controls Knowledge of security measures and auditing practices within various operating systems, databases and applications Experience in auditing financial applications, cyber security practices, privacy and various infrastructure platforms such as Unix, Linus, Windows, SQL Server, Oracle Databases Knowledge and concepts of auditing of cloud platforms (AWS, Azure and Google Cloud) Experience designing continuous auditing and monitoring tools and techniques is a plus. Good understanding of CoBIT 5 Domains of Access Management, SLDC & Change and Computer Operations and Control Design and Testing of SOX IT General Controls (ITGC) and/or IT Application Controls (ITAC) Experience in identifying control gaps and communicating audit findings and control redesign recommendations to Management/Clients Knowledge of regulations impacting privacy, integrity and availability of clients PII. Functional knowledge of major ERP suites (like SAP, Dynamics, Oracle EBS, Peoplesoft) Understanding of audit concepts and regulations Required overall experience in testing/reviewing and implementation of ITGC controls, CoBit 5 and developing COSO framework Candidates with 6-8 years of relevant experience in similar role, preferably with a “Big 4” or equivalent Chartered Accountant (would be added advantage) Certification(s) Preferred CISA / CISM / CRISC / CISSP / ISO 27001 LA certifications Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Edifice Consultants Pvt. Ltd. was founded in 1989 as a new kind of architectural firm. With over 1,700 projects completed, we're now one of India’s largest practices, but we’ve stayed true to our founding ideals. Our diverse team is committed to creating sustainable, innovative designs that enhance spaces, improve lives, and go beyond just meeting certifications. We aim to exceed expectations at every stage—from concept to completion. Today, Edifice is a team of 200+ professionals across 7 offices, with more than 120 million square feet of projects delivered and ongoing. You can find more about us on the link below, https://www.edifice.co.in/About Please register yourself here for further communication, https://edifice.zohorecruit.com/jobs/Careers Responsibilities Maintain updated database of Vendors & Product Ratings in discussion with the QSH based on their recent performances so as to allow the firm to recommend the right vendors on Projects. To carry out accurate estimation based on design intent provided. To ensure that the technical specifications in the tender documents are correct and updated periodically based on project experience and technical advances To Ensure minimum deviation between budgeted costs and tendered costs Analyze the deviations between estimates and executed costs and put learnings back into the system to reduce ECPL related deviations to a minimum. To deliver estimates within agreed timelines Grow professionally by achieving personal advancement goals & facilitate professional growth of reporting team by facilitating the same amongst the team members, ensure timely and fair assessments & high levels of motivation. Ensure no client escalations on account estimation and forewarn the Estimation Head about any likely design escalations. Qualifications B.Tech Civil Engineering or equivalent Experience estimating projects or relevant engineering experience Proficient in Microsoft Office suite Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Dear Connections, ACL Digital is hiring for senior network engineer -Cisco ACI(SDN Technologies) for Hyderabad/Chennai Location. Senior Data Center Network Engineer-Cisco ACI Work Location: Hyderabad / Chennai Notice Period: Immediate / 30 Days Experience: 3 Years to 10 Years Job Summary: We are seeking highly skilled L2 ACI Cisco Consulting Engineers to join our team for onsite operations support. These roles are critical for ensuring the stability, performance, and scalability of our Cisco ACI environments. The ideal candidates will possess deep expertise in Cisco ACI technology and will provide advanced consulting and operational support to our clients. Key Responsibilities: • Deliver expert-level support for Cisco ACI infrastructure, including troubleshooting, configuration, and optimization. • Engage in proactive monitoring and maintenance of ACI environments to ensure optimal performance and reliability. • Collaborate with clients to understand their network requirements and provide tailored solutions. • Lead the implementation of network design changes and updates within ACI environments. • Develop and maintain comprehensive documentation of network configurations and operational procedures. • Provide training and knowledge transfer to client teams on ACI technologies and best practices. • Act as a technical liaison between clients and Cisco support teams to resolve complex issues. • Ensure compliance with industry standards and organizational policies. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. • Minimum of 5 years of experience in network engineering, with at least 3 years specializing in Cisco ACI. • In-depth understanding of ACI architecture, components, and operations. • Proven track record in consulting or client-facing roles, providing technical solutions and support. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and interpersonal skills, with the ability to work effectively with clients and team members. • Relevant certifications such as CCNP, CCIE, or ACI specialization are highly desirable. Skills: • Proficiency in Cisco ACI configuration, management, and troubleshooting. • Experience with network automation and scripting (e.g., Python, Ansible). • Familiarity with network security practices and technologies. • Knowledge of data centre networking, virtualization, and software-defined networking (SDN) Interested candidates can share their profile on amit.k@acldigital.com. Thanks & Regards Amit Kumar Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Overview of Role As Senior Lead engineer you will be required to grow and lead high-performance software engineering teams that consistently deliver on commitments with continuous quality and efficiency improvements. In this role, you will develop technical capabilities for several of Clients’ software development teams, supporting both current and next-generation technology initiatives. This position requiresa demonstrated, hands-ontechnical person with the abilitydelivery technical tasks and guide Spark candidates and coach software engineers and owns development phase of software development, including coding, troubleshooting, deployment, and ongoing maintenance. Key Responsibilities Should know how to design and simulate toolsfor the perfect delivery of systems. Should know how to design, develop,and maintain systems,processes, procedures to deliver a high-quality service design. Must work with other members of a team and other departments to establish healthy communication and information flow. Should know how to deliver a high-performing solution architecture that can support the development efforts of a business. Plan,design, and configurethe most typicalbusiness solutions as needed. Prepare technical documents and other presentations for multiple solutions areas. Mustwork on customer specifications, analyzethem, and conductthe best product recommendations associated with the platform. Must understand the Company needs and architecture so that he can define the system specifications accordingly. Responsible for planning, designing, and developing the solution architecture. Responsible for the assignedprogram and mentorthe other membersof a team and support when technical issues arise. Mustaddress technical problems, ideas, and other major concernsfrom time to time. Monitor systems routinely to ensure that all businessgoals are met as per the user requirements. Qualifications & Experience: BTechdegree in ComputerScience or relateddiscipline, MTech degreepreferred. 10 plus + years of overallexperience building, and maintaining cost-efficient, scalable mobile apps. 6+year coding experience in Typescript, Java Script, GraphQLand other Databasebasics. 4+ years codingexperience in React native JS frameworks. Minimum of 2 years hands on experience in designing and developing nativemobile apps. Minimum of 1 or 2 years of runningscrum ceremonies with strong deliverycapabilities. Involved and have experience of interacting with stake meaning and conduct various meetings to effective delivery of project. Extensive project experience migrating from legacy systems and deploying complex mobile-based solutions. Have knowledge in architecting, deploying, troubleshooting, and the operation of highly scalable solutions. Previous experience working directly in customer implementations is highly desirable. Have strong verbal and written communications skills in English, as well as the ability to work effectively across internal and external organizations and virtual teams. Have executive speaking and presentation skills – including experience delivering formal presentations (to both large and small groups) and white-boarding sessions. Education and Certifications Bachelor’s degree from a world-class schoolin Computer Science,Information Technology, or related field preferred. 8+ years of experience workingin a complex, matrixed organization. 9+ years of experience with front-end and user interface development. Additional Skills Detail oriented – you can see the big picture and break it down into small, digestible chunks Passion for and understanding of technology – working knowledge of modern, cloud-based technology. Distributed computing expertise is a bonus. Great communication – you can translate product requirements and designs into clear user stories, and communicate acrossproduct and technical teams to ensurerequirements are understood and actionable. Business acumen – a desire to understand how every new feature delights customers and impacts the business Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Position Snapshot: Are you passionate about people, purpose, and creating awesome experiences? Newgen is looking for a dynamic Talent Acquisition Specialist with 3–5 years of experience in a mid-sized IT Product/Services company. If you're excited about full-cycle hiring, love connecting with tech talent, and want to shape the future of work — this role is for you! We value fresh perspectives, creativity and energy. 🎯 What You'll Be Rocking • 💡 Talent Sourcing: Use job boards, social media, and professional networks to scout amazing talent. • 👀 Smart Screening: Shortlist profiles, take initial calls, and match candidates to the right roles. • 🤝 Candidate Experience: Build authentic relationships, ensure a smooth and engaging recruitment journey. • 🎯 Strategy Partnering: Team up with hiring managers to design smart hiring strategies that deliver. • 🧠 Interviewing: Conduct well-structured, unbiased interviews to assess skills, cultural fit, and potential. • 📅 Interview Coordination: Be the glue between candidates and panels. Schedule. Remind. Repeat. • 🚀 Onboarding Buddy: Ensure a seamless onboarding for our new joiners — from paperwork to their first hello. • 🌟 Employer Branding: Help us shine online and offline! Engage in branding initiatives and career storytelling. • 📊 Track & Report: Keep tabs on recruitment data and help us make data-backed decisions. • 🤝 Vendor Connects: Collaborate with staffing partners and drive results through strong relationships. 📚 What You Bring • ✅ 3–5 years of recruitment experience in tech-focused environments (mid-size IT/Services organizations preferred). • 🎓 Master’s degree in HR, Business Admin, Psychology or a relevant field is a plus. • 🛠️ Tech-savvy with ATS, HRIS, and recruitment tools. • 🗣️ Excellent communication and stakeholder management skills. • 🧩 Super organized — can juggle roles and timelines with ease. • 🌐 Up-to-date on industry trends, employment norms, and best practices. • 📜 HR certifications are great to have (LinkedIn/SHRM/Naukri). • 🔍 Skilled in Boolean search, advanced sourcing, and talent pipeline creation. • 📈 Analytical mindset — interpret hiring data and improve process efficiency. 💼 Core Strengths We Value • 🔐 Integrity First: Professionalism, ethics, and confidentiality are non-negotiable. • 💻 Tech Familiarity: Understanding of tech stacks like Java, Python, Node.js, React, Angular, QA, DevOps, Cloud, and Data Science. • 🎤 Interview Pro: You can lead structured interviews and help make smart hiring decisions with insightful feedback. 🌍 Why Newgen? At Newgen, we’re not just about work — we’re about impact. A global leader in digital transformation, our low-code cloud platform powers content-driven, customer-obsessed business applications across industries. Whether it's onboarding, lending, or digital services — we simplify it all with speed and agility. Join a future-forward workplace where innovation meets collaboration. We celebrate diverse voices, champion work-life flow, and give you the tools to grow, thrive, and lead. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com. Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Brief Team/department Description Our Digital team at Azurity is building new capabilities utilizing cutting-edge Salesforce systems. We are looking for a dynamic, change inspired, Individual self-driven hands-on Team Member. The Salesforce Developer – Life Sciences is responsible for designing, developing, and optimizing Salesforce solutions to support Azurity pharma. This role focuses on customizing Salesforce platform ensuring seamless HCP/HCO engagement, sales rep support, regulatory compliance, and commercial operations. The ideal candidate will collaborate with onshore architects, business analysts, and stakeholders to develop scalable, high-performing Salesforce solutions while maintaining compliance with HIPAA, GDPR, Sunshine Act, and FDA regulations. Principle Responsibilities Test Planning & Strategy Develop and execute test plans, test cases, and test scripts for Salesforce applications. Ensure testing coverage for functional, integration, regression, performance, and security testing. Work closely with business analysts, developers, and stakeholders to understand testing requirements. Functional & Regression Testing Conduct manual and automated testing of Salesforce Health Cloud, Life Sciences Cloud, Sales Cloud, and Service Cloud functionalities. Validate HCP engagement, KOL tracking, patient journeys, consent management, and compliance workflows. Perform data validation and end-to-end workflow testing for commercial and medical teams. Verify territory management, call planning, sample tracking, and omnichannel engagement workflows. Integration & Data Testing Test integrations with third-party pharma platforms (IQVIA, Veeva, MedPro, SAP, MDM solutions). Validate Salesforce APIs (REST, SOAP) and middleware integrations (MuleSoft, Informatica, Boomi). Ensure data accuracy, synchronization, and security across multiple systems. Compliance & Security Testing Ensure HIPAA, GDPR, and FDA compliance in Salesforce workflows, data access, and user roles. Perform role-based access testing, data encryption validation, and audit log verifications. Test consent tracking, patient data security, and regulatory reporting compliance. Performance & Automation Testing Use Selenium, TestNG, Provar, or similar automation tools to automate Salesforce test cases. Conduct load and performance testing to assess system stability under peak loads. Identify bottlenecks, optimize queries, and ensure Lightning Web Components (LWC) performance. Defect Tracking & Collaboration Document defects using JIRA, TestRail, or similar defect-tracking tools. Work closely with developers and business analysts to troubleshoot and resolve issues. Participate in scrum meetings, sprint planning, and UAT (User Acceptance Testing) cycles. Continuous Improvement & Best Practices Stay updated with Salesforce releases, industry regulations, and testing best practices. Implement CI/CD testing methodologies for Salesforce deployments using Gearset, Copado, Jenkins. Provide recommendations for test automation strategies and improve testing efficiency. Preferred Skills And Experience 5+ years of experience in Salesforce testing, preferably in Life Sciences or Healthcare. Hands-on experience with Experience Cloud, Sales Cloud, and Marketing Cloud. Strong knowledge of manual and automated testing frameworks for Salesforce applications. Experience testing Salesforce integrations with pharma systems (IQVIA, Sales Enablement tools, Snowflake etc.). Proficiency in Selenium, TestNG, Provar, Apex test classes, and Lightning Web Component testing. Understanding of HIPAA, GDPR, FDA, and pharma compliance testing. Hands-on experience with Salesforce DevOps tools (Gearset, Copado, Jenkins) for release management. Experience with Salesforce APIs (REST, SOAP), middleware tools (MuleSoft, Informatica, Boomi), and ETL validation. Strong problem-solving and debugging skills in a global offshore-onshore testing model. Experience using JIRA, TestRail, or similar test management tools. Salesforce Administrator or ISTQB Certification required. Salesforce Platform Developer I & II certifications required. Excellent problem-solving and communication skills in a remote, global team setup. By applying for this role, you confirm that you are mentally and physically capable of fulfilling the job responsibilities detailed in the job description without any restrictions. If you have any concerns or even the slightest disability that may affect your ability to perform the job, please inform HR in advance. Show more Show less
Posted 1 day ago
3.0 - 4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Us: Marriott International Inc. , headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more than 140 countries and territories. From such humble beginnings to becoming the world’s largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator center (MTA), Hyderabad, India, Marriott is exploring the world we live in and all its possibilities. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences. Marriott Tech Accelerator center is fully owned and operated by ANSR. All associates at Marriott Tech Accelerator will be ANSR employees, delivering services exclusively to ANSR's client, Marriott International. Role Title: Frontend Engineer Position Summary: We are seeking an exceptional engineering talent to join our team and lead the design, development, and maintenance of modern, scalable front-end applications. The ideal candidate is passionate about creating intuitive user experiences, thrives in a fast-paced environment, and is eager to work with the latest front-end technologies and architectural patterns. This role requires a collaborative developer who can communicate effectively across teams and organizational levels, ensuring alignment with business goals and technical excellence. As a key contributor, you will design and deliver robust single-page applications using ReactJS and/or Angular, integrate seamlessly with REST APIs, and leverage modern DevOps and cloud-native tools to build secure, high-performing solutions. You will have the opportunity to work with a broad set of technologies—including ReactJS, Angular, front-end testing frameworks, Docker, Kubernetes, AWS, and both modern build and deployment tools—while contributing to the evolution of our user interfaces and digital experiences. Job Responsibilities: Technical Leadership: Mentors team members and peers. Provides input on budgets, capital expenses, and resource estimates. Identifies and drives service delivery improvements. Delivering Technology: Performs complex analyses on service delivery and projects. Ensures Service Provider deliverables and requirement completeness. Enforces development and business case standards. Coordinates with IT, vendors, Operations, and Infrastructure teams. Consults on systems development; flags service level risks early. IT Governance: Adheres to IR, SM&G, and Architecture standards; suggests improvements. Balances business goals with operational risk. Follows project management processes. Service Provider Management: Validates Service Provider plans, deliverables, metrics, and estimates. Plans short-term resource use and monitors outcomes. Resolves service issues to reduce stakeholder impact. Skill and Experience: 3-4 years of hands-on experience developing modern web applications using ReactJS and/or Angular. Strong expertise in building responsive, single-page applications (SPAs) with a focus on modular component design and seamless REST API integration. Proficiency in front-end testing frameworks such as Jest and Cypress Solid experience with build tools including npm and Angular CLI for efficient development, testing, and deployment workflows. Familiarity with DevOps tools such as GitHub and Harness for source control, CI/CD, and automated deployment processes. Deep understanding of front-end security best practices, including CORS, CSRF protection, and OAuth-based API integration. Experience containerizing and deploying front-end applications using Docker and Kubernetes. Proven track record deploying and operating web applications on AWS or similar cloud platforms. Excellent problem-solving abilities, attention to detail, and a passion for creating intuitive, performant user interfaces. Effective communicator with the ability to collaborate across teams and clearly articulate technical concepts to both technical and non-technical stakeholders. Education and Certifications: Bachelor's degree in computer science, Information Technology, or equivalent experience Work location: Hyderabad, India. Work mode: Hybrid Marriott’s core values: At Marriott, our core values make us who we are. We believe that success is never final. As we change and grow, the beliefs that are most important to us stay the same—putting people first, pursuing excellence, embracing change, acting with integrity, and serving our world. Being part of Marriott Tech Accelerator means being part of a proud history and a thriving culture. Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com. Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Brief Team/department Description Our Digital team at Azurity IT Team is building new capabilities utilizing cutting-edge Digital Enterprise Applications we are looking for a dynamic, growth mindset, self-learning, change inspired, Take risks, L1 Support Analyst Oracle Cloud Fusion. Job Summary: Provides frontline ticket triage, SLA monitoring, and end-user coordination. Job Description Handle incoming user tickets via ServiceNow or Jira Classify and triage incidents, assign to L2/L3 teams Maintain ticket logs, resolutions, and SLA compliance Support communication with users across global time zones Experience Required: At least 1 support role involving Oracle or ERP ticketing systems Experience: 4–6 Years Tools: ServiceNow / Jira Qualifications: Bachelor’s in business, IT, or equivalent Certifications (Mandatory): ITIL Foundation or equivalent Key Skills: Ticket Management, SLA Tracking, Communication, ERP Escalation Soft Skills: Strong Communication, Collaboration, Product Roadmap, Growth Mindset, Ability to Navigate challenges during conversation with Stakeholders. By applying for this role, you confirm that you are mentally and physically capable of fulfilling the job responsibilities detailed in the job description without any restrictions. If you have any concerns or even the slightest disability that may affect your ability to perform the job, please inform HR in advance. Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Requirements JOB DESCRIPTION Bachelor’s Degree in Finance Domain / Business Administration Engineering/Science. 3-5 years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations – multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL – one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. Responsibilities As a consulting business, customer relationships are the heart of growing our business. We are ambassadors at the customer site both to create the right relationship and trust from the customers and to deliver high quality projects, services and advices. Our skills and capabilities are Consulting’s most important asset. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice. The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Job Responsibilities Business Analysis for the Bank’s requirements Requirements Elucidation, Discussion with Customer, Oracle teams Preparation of Functional Specifications for the Corporate Banking (Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ SWIFT) requirements. Guiding teams to prepare Functional/Business Test plans for Customization. Guiding teams during Functional Testing of the customer requirements gathered and developed. Guiding teams during Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working with different internal stake holders in Oracle Working with bank and partners for delivery of Oracle Deliverables . Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Lucknow, Uttar Pradesh, India
On-site
Company Description Gencosys Technologies Pvt. Ltd. is a prominent Information Technology service provider supporting top business segments. The company has a strong foothold and customer base in regions such as South Asia, Middle East and Africa, Asia Pacific, Kingdom of Saudi Arabia, and North America. Gencosys is dedicated to delivering top-tier IT solutions to diverse industries and continually expanding its global reach. Role Description This is a full-time on-site role for a PPC Professional Expert, located in Lucknow. The PPC Professional Expert will be responsible for managing and optimizing PPC campaigns, conducting keyword research, analyzing performance data, and creating ad copy. Additional tasks include budget management, A/B testing, and staying updated with the latest PPC trends and best practices. Qualifications Experience in managing and optimizing PPC campaigns, Google Ads and Meta Ads Proficiency in conducting keyword research and analyzing performance data Excellent skills in creating ad copy and managing budgets Knowledge of A/B testing and PPC trends Strong analytical and problem-solving abilities Effective communication and teamwork skills Ability to work independently and meet deadlines Bachelor's degree in Marketing, Business, or related field; relevant certifications (e.g. Google Ads) are a plus Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Job Description As a Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution by using Data, Analytics & Insights Skills. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths, and address development areas. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review, Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy, and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments, and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Position Requirements: Required Skills: Primary Skill: Tableau, Visualization, Excel Secondary Skill: Power BI, Cognos, Qlik, SQL, Python, Advance Excel, Excel Macro BI Engineer: Should have minimum 2 year’s hand on experience building advanced Data Analytics Should have minimum 2 years’ hands on Experience of delivering Managed Data and Analytics programs (Managed services and Managed assets) Should have extensive experience in developing scalable, repeatable, and secure data structures and pipelines to ingest, store, collect, standardize, and integrate data that for downstream consumption like Business Intelligence systems, Analytics modeling, Data scientists etc. Should have experience in building efficient Data analytics by using leading industry tools like Python, SQL, Spark, etc. Should have experience in Building and maintaining Data Governance solutions (Data Quality, Metadata management, Lineage, Master Data Management and Data security) using industry leading tools. Should have good knowledge of Data consumption patterns and BI tools like Tableau, Qlik sense, Power BI etc. Should have Strong communication, problem solving, quantitative and analytical abilities. Nice to have: Certifications in Tableau and other BI tools is an added advantage. Certification in any cloud platform Managed Services- Data, Analytics & Insights At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our clients are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Data, Analytics & Insights Managed Service where we focus more so on the evolution of our clients’ Data, Analytics, Insights and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Data, Analytics & Insights Managed Service team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description – Customer Support Manager About Us: Enkel is not just revolutionizing accounting services; we're architecting the future of tech-driven financial solutions. Committed to transforming organizations, we deliver top-tier, cloud-based accounting services to over 300 Canadian businesses and not-for-profit organizations. Our mission is to empower clients with cutting-edge accounting solutions, propelling them toward excellence. Enkel is a Canadian company with offices in Canada and India, specializing in Financial Operations solutions with a strong focus on finance, accounting, and operational efficiency. Our core team brings expertise from the finance, outsourcing, and corporate sectors, driving results for clients across diverse industries. At Enkel, we are growing fast. We embrace continuous learning, aiming not just to meet industry standards but to redefine them. Fueled by a passion for exceeding client expectations, we navigate the dynamic business landscape with agility and innovation, ensuring a harmonious blend of professional achievement and personal well-being. Join our journey to shape the future of accounting services by visiting our website. Role: Customer Support Manager Role and Responsibilities: ● Lead and manage the customer support team, providing guidance, mentorship, and performance evaluations to maintain high service standards. ● Engage proactively with clients to understand their business goals, ensuring successful transition from onboarding, retention, and long-term satisfaction. ● Analyze customer support metrics and trends to assess team performance, address issues, and make data-driven improvements for resource allocation and service optimization. ● Build and maintain strong relationships with clients, acting as the primary point of contact for escalations and issue resolution, ensuring client expectations are met or exceeded. ● Collaborate closely with internal teams (Sales, Product, and Operations) to ensure alignment on client expectations, deliver seamless accounting solutions, and ensure continued value delivery. ● Conduct regular check-ins with clients to review their satisfaction, identify expansion opportunities, and offer solutions to enhance their experience. ● Collect, analyze, and leverage client feedback to drive product and service improvements, contributing to a culture of continuous enhancement. ● Ensure clients are maximizing the value from Enkel’s accounting services by conducting regular training and sharing best practices. Expectations: ● Achieve and maintain a 95% client satisfaction rate through proactive communication, relationship management, and timely resolution of escalated issues. ● Ensure smooth and timely onboarding processes for all new clients, integrating them seamlessly with Enkel's cloud-based accounting services. ● Foster a client-centric culture within the team, ensuring that team members are equipped to handle complex and high-priority client inquiries. ● Deliver consistent and comprehensive reporting on customer support KPIs, identifying trends, opportunities, and areas for improvement to elevate client experiences. ● Proactively drive initiatives to reduce client churn and identify opportunities for upselling or cross-selling Enkel’s services. Required Skills and Experience: ● 5+ years of experience in customer support, client management, or account management roles, preferably within financial services, SaaS, or BPO industries. ● Experience in using CRM systems and customer support tools (such as Salesforce, HubSpot, or similar platforms) to track and manage client interactions. ● Proven ability to work cross-functionally with sales, product, and operations teams to drive client support initiatives. ● A background in finance, accounting, bookkeeping will be highly valued. ● Demonstrated leadership experience , with a proven ability to guide, motivate, and manage high-performing teams in a customer-facing environment. ● Exceptional interpersonal and communication skills, both verbal and written, with the ability to present complex financial and technical information in a simple, client-friendly manner. ● Strong problem-solving abilities, with a proven track record in resolving escalated client issues and ensuring long-term client satisfaction. ● Excellent relationship-building skills , with experience in maintaining and growing client relationships at all levels. ● Data-driven mindset , with the ability to use customer support metrics and KPIs to drive performance improvements and decision-making. Preferred Qualifications: ● Experience working with SaaS platforms or cloud-based solutions is a plus. ● Bachelor’s degree in business, finance, or a related field; MBA or advanced certifications in customer support or client management are a plus. Perks and Benefits: ● Comprehensive health and wellness benefits. ● Company-funded training and certifications to support your ongoing professional development. ● Collaborative and innovative company culture, with opportunities for growth and advancement. Join Enkel and be at the forefront of a transformative journey, where not just the team but each individual contributes to shaping the future of accounting services. Experience growth, leadership, and unparalleled support in an environment that thrives on innovation and excellence. Are you ready to make history with us? Apply now! Show more Show less
Posted 1 day ago
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The certifications job market in India is rapidly growing, with a high demand for professionals who possess specialized certifications in various fields. Employers are increasingly looking for candidates who have obtained certifications to validate their skills and knowledge. This trend has opened up numerous opportunities for job seekers looking to build a career in certifications in India.
The average salary range for certifications professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.
In the field of certifications, a career typically progresses from entry-level roles such as Junior Developer or Analyst to mid-level roles like Senior Developer or Consultant, and eventually to more senior positions such as Tech Lead or Project Manager.
In addition to certifications, employers often look for candidates who possess skills such as problem-solving abilities, communication skills, project management skills, and knowledge of relevant technologies or tools.
As you explore opportunities in the certifications job market in India, remember to showcase your skills, knowledge, and passion for the field during the interview process. By preparing thoroughly and demonstrating your capabilities confidently, you can position yourself as a strong candidate for certifications roles in India. Good luck!
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