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Oliva Skin & Hair Clinics
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Centre Head / Branch Head / Clinic Manager

Centre Head / Branch Head / Clinic Manager

Oliva Skin & Hair Clinics

8 - 12 years

8 - 12 Lacs

Chennai Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Quality Management sales Target Achievement Team Management Clinic Management Branch Management Client Relationship Management Wellness Revenue Generation center management revenue Target customer satisfaction People Management Target Planning Operations Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities To be the point of contact for overall operations of the clinic and to achieve the Operational, Quality & sales objectives of the team members. To generate sales and make the centre profitable. To monitor the administrative, operational and technical aspect for smooth functioning of the centre. To follow client retention policies and measures to retain the clients. To ensure customer satisfaction by maintaining the quality of services through SOPs adherence and training & development of the team. To drive the CRM initiatives for the centre. To plan and execute different offers and schemes at a centre level. Preferred candidate profile 8 plus years of experience in Centre Management including at least 5 years in walk-in conversions and from target based environment is preferred. Proven leadership track record in Centre Management, both in People and Operations. Thorough knowledge of customer service, customer experience and process improvements An energetic, forward-thinking and creative individual who can relate to people at all levels of an organization A strategic visionary with strong financial technical skills, sales acumen, analytical ability, good judgment and strong client focus A well organized and self-directed individual who is capable of handling multiple tasks simultaneously and ability to meet deadlines Excellent conflict resolution and problem-solving skills, strong cultural awareness For more details contact 9908974287 or amulya.doni@olivaclinic.com

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Oliva Skin & Hair Clinics

Healthcare / Aesthetic Clinics

Multiple locations across India

N/A Employees

15 Jobs

Key People

Dr. Pradeep B. V

Co-founder & Medical Director
Dr. Aakanksha Bhat

Consultant Dermatologist

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Centre Head / Branch Head / Clinic Manager