Center Manager

upGrad

5 - 10 years

9 - 11 Lacs

Lucknow

Posted:23 hours ago| Platform:

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Skills Required

Branch Sales Team Handling Sales Heading Branch Area Sales Center Management Branch Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities

Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance the team sales skills.
Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.
Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.
Maximizing the conversion of leads into enrollments.
Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
Generate regular reports on sales performance, enrollment data, and other key metrics,
providing insights to senior management for strategic decision-making.
Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations. Mentor and teach the content to ensure that the learners are interview ready.
Understand the subject and develop courses to help learners meet high standards.
Understand the content development process; work with educational content across all levels.
Work closely with senior faculty, freelancers and global industry leaders.

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