Center Manager

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Center Manager will be responsible for overseeing the entire onboarding function, ensuring seamless integration of brands into the Knowledge Center ecosystem. This includes managing contracts, supervising the placement and organization of samples/catalogues, and driving team performance. The role requires close coordination with Leasing, Marketing, and Brand Management functions to ensure smooth execution of processes, timely fulfillment of contractual deliverables, and operational excellence.

Key Responsibilities

Operational Management:-

Team Leadership & Coordination:-

Facility & Resource Management:-

Member & Client Experience:-

Event & Program Support:-

Compliance & Reporting:-

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Requirements

Experience:

10 15 years of experience in operations, preferably in innovation centers, co-working spaces, or customer experience-driven industries. Brand coordination, client servicing, or project management.

Education:

MBA/ B.Tech/ B.Arch, preferably from Construction/ Hospitality industry.
Strong leadership, organizational, and communication skills.Proficiency in project management, vendor management, and process optimization.Tech-savvy with familiarity in CRM, ERP, or digital operational systems.Ability to handle multiple priorities in a fast-paced environment.