Center Manager

Job Type:

Reports To:

Locations Hiring:

About Ferty9 Fertility Center

Ferty9 is one of South India’s leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach.

Role Overview

Center Manager

Key Responsibilities

• Prepare annual operating budgets & performance targets in line with corporate strategy
• Ensure achievement of financial & operational targets
• Monitor revenue, profitability & team performance against defined KRAs
• Lead cost optimization and compliance initiatives
• Oversee SOP implementation, medical record management, and audit readiness
• Act as an escalation point for operational issues and ensure medico-legal compliance
• Liaise with sales & marketing teams for brand visibility in local markets
• Coordinate monthly P&L with the corporate MIS team
• Drive patient satisfaction, retention, and conversion metrics

Key Skills & Metrics

• Strong leadership & people management skills
• Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin)
• Customer satisfaction (NPS 90%) & retention focus
• Excellent knowledge of compliance & medico-legal requirements
• Process-driven with attention to detail

Apply Now: