Center Manager - Diagnostic Center

Clirnet Services

3 - 7 years

2 - 4 Lacs

west bengal

Posted:3 weeks ago| Platform:

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Skills Required

Diagnostic Sales Healthcare Sales Pharma Selling Healthcare Marketing Medical Sales Pharma Marketing Pharmaceutical Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are currently looking out for Center Managers for our Diagnostic/Pharma retail chain across multiple locations.

Locations:

Key Responsibilities:

Oversee day-to-day operations of the OPD/Diagnostic Centre to ensure efficient workflow and superior patient experience.
Supervise, train, and lead a team of Front office, Nurse, and Phlebotomist.
Personally approach every walk-in customer to understand their needs and actively promote upselling of healthcare packages, value-added services, or diagnostic tests.
Drive the team in achieving cross-selling and upselling targets, and maintain high conversion rates.
Coordinate with doctors, consultants, and internal teams for smooth scheduling and service execution.
Ensure adherence to safety, hygiene, and regulatory standards at the center
Execute local marketing initiatives in collaboration with the marketing team to enhance visibility and customer reach.
Prepare and present operational and sales reports to the OPD Cluster Manager.

Key Requirements:

Minimum 3 years of experience in managing operations, preferably in Hospitals, Diagnostic Center, Clinics, Retail Chains, or the Automotive Sector.
Strong experience in cross-selling, upselling, and direct customer interaction.
Proven track record in team handling and sales target achievement.
Proficiency in managing daily center operations, billing systems, and CRM tools.

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