Center Head, Hospital

As a Center Head at Medpark Hospital in Mohali, your role will be crucial in overseeing the operations of a 50-bedded multi-specialty hospital. Your responsibilities include strategic planning, financial management, business development, medical administration, operations management, people management, procurement, quality assurance, and compliance. Here is a breakdown of your key responsibilities: - Strategic Planning & Leadership: - Develop and execute the Annual Operating Plan in alignment with group goals. - Define KPIs for departments and ensure strategic targets are met. - Collaborate with the leadership team on new initiatives and hospital positioning. - Financial & P&L Management: - Take ownership of the Hospital P&L, revenue targets, and EBITDA margins. - Monitor financial KPIs and implement cost control measures. - Lead budgeting exercises for optimal resource utilization. - Business Development & Marketing: - Coordinate with marketing teams for local outreach and digital campaigns. - Establish relationships with consultants, community doctors, and corporates. - Drive topline growth through service-mix improvements and new specialties. - Medical & Clinical Administration: - Ensure protocol compliance, clinical quality, and patient safety. - Maintain NABH and regulatory compliance. - Oversee documentation, infection control, and statutory requirements. - Operations Management: - Ensure effective functioning of various departments. - Review SOP adherence and patient satisfaction indicators. - Resolve patient concerns with empathy and operational agility. - People Management: - Lead recruitment, training, and development of staff. - Monitor staff morale, attrition, and drive a performance culture. - Work closely with HR on employee engagement and compliance. - Procurement & Materials Management: - Monitor procurement processes and drive inventory optimization. - Ensure timely availability of supplies and operational efficiency. - Quality, Accreditation & Compliance: - Uphold highest standards of ethics, confidentiality, and patient rights. - Ensure the hospital is audit-ready for inspections. - Oversee clinical audits and patient safety programs. In addition to the responsibilities, you should have a postgraduation in Masters in Hospital & Healthcare Management, 8-10 years of experience in hospital administration, and a proven track record of P&L ownership and financial turnaround. Your role will also involve engaging with promoters and contributing to the hospital's growth story. If you are looking to join a rapidly growing healthcare brand with a transparent, performance-driven culture, where you have the freedom to implement ideas and lead your own team, then this position at Medpark Hospital, Mohali is the right fit for you.,