44 Accreditation Jobs

The Quality Manager plays a crucial role in upholding the hospital's commitment to providing top-notch patient care and safety. You will be tasked with creating, executing, and overseeing quality management systems, policies, and procedures to align with healthcare regulations, accreditation mandates, and ongoing enhancement efforts. Collaboration with medical professionals, department leaders, and external auditors is essential to guarantee adherence to national healthcare benchmarks like NABH.,

As a Quality Monitoring and Accreditation professional, you will be responsible for ensuring adherence to quality standards and accreditation requirements within the hospital setting. Your primary focus will be on monitoring and evaluating the quality of healthcare services provided, as well as facilitating the accreditation process to maintain compliance with industry standards. Success in this position involves maintaining high-quality patient care, ensuring that all accreditation criteria are met, and continuously seeking opportunities for improvement in hospital operations. By effectively monitoring and assessing the quality of services, you will contribute to the overall success of the organization and help enhance its reputation within the healthcare industry. This role is crucial in upholding the hospital's reputation for excellence in patient care and ensuring that it meets the necessary standards set by accrediting bodies. By leveraging your expertise in Hospital Administration, as well as your experience in quality monitoring and accreditation, you will play a key role in supporting the organization's commitment to delivering exceptional healthcare services to its patients. If you are an MHA/MBA Hospital Administration graduate with at least 2 years of experience in hospital management and accreditation, this opportunity offers you a platform to make a significant impact on the quality of healthcare services provided by the organization. Join us in our mission to maintain high standards of care and achieve excellence in healthcare delivery.,

Roles and Responsibilities Ensure compliance with hospital policies, regulatory requirements, and industry standards for quality assurance. Conduct regular audits to identify areas of improvement and implement corrective actions. Develop and maintain effective quality control processes for medical services, including patient care, treatment plans, and discharge summaries. Collaborate with healthcare teams to improve clinical outcomes, reduce errors, and enhance patient satisfaction. Provide training and guidance on quality management principles to staff members. Location: Nirali Hospital, Navsari, Gujarat

Experienced healthcare quality leader who can champion JCI/NABH standards, lead clinical audits, and drive patient safety excellence across the hospital. Reporting To: Chief Executive Best Reagrds, Sidhartha- Talent Acquisition. (9438540396). Required Candidate profile Experience: Minimum 12 years of experience preferred. Industry: Tertiary / Multi-specialty Hospital (300+ beds) Certification in CPHQ or Six Sigma (preferred).

The position available is in the Support Staff and Tech department located in Mumbai. The ideal candidate should have 0-5 years of work experience and hold a BSc with MLT from an FDA approved institute. As a member of the team, your responsibilities will include receiving and processing specimens, interpreting and reporting results, archiving and discarding specimens according to protocol, maintaining inventory of supplies and equipment, performing quality control procedures, reporting equipment malfunctions, maintaining records, assisting in stock checking and inventory control, learning new techniques in transfusion medicine, assisting the Technical Supervisor/Consultant Transfusion Medicine, keeping records updated, monitoring compliance with quality assurance and safety guidelines, coordinating with the Technical Supervisor for blood bank readiness, and assisting the Consultant in daily Blood Bank related activities. To excel in this role, you must work towards achieving harmony in the department, adapt to new techniques in transfusion medicine, and ensure all activities are carried out in compliance with internal and external regulations. Additionally, you will be expected to follow health and safety guidelines, maintain quality control programs, and assist in maintaining laboratory equipment. If you are looking to join a dynamic team in the medical field and contribute to the smooth running of laboratory operations, we encourage you to apply now.,

As the Center Head at Medpark Hospital in Mohali, you will be entrusted with the crucial responsibility of overseeing the operations of our 50-bedded multi-specialty facility. Your role will encompass a wide range of duties including P&L management, cost control, ensuring top-notch patient care, and effective medical administration. A key aspect of your position will involve driving business development initiatives, resource planning, and team leadership, all while maintaining compliance with clinical, financial, and regulatory standards. Your strategic acumen and leadership skills will be put to the test as you collaborate with the leadership team to develop and execute the Annual Operating Plan, set departmental KPIs, and drive performance management to achieve strategic targets. You will take charge of the hospital's financial health, overseeing the P&L, revenue targets, collections, and EBITDA margins. Through meticulous monitoring and analysis of financial KPIs, you will implement cost control measures and optimize resource utilization to ensure the hospital's financial sustainability. Your role will also involve spearheading business development and marketing efforts, working closely with marketing teams to enhance local outreach, drive patient volume growth, and foster relationships with key stakeholders in the healthcare ecosystem. Furthermore, you will be responsible for maintaining the highest standards of medical and clinical administration by ensuring protocol compliance, clinical quality, and patient safety across all departments. In addition to managing operations across various hospital departments, you will play a pivotal role in people management, procurement, quality assurance, and compliance. By leading recruitment, training, and development initiatives, you will nurture a high-performing team that is aligned with the hospital's mission and goals. Your expertise in procurement processes, inventory optimization, and vendor management will contribute to the seamless operation of hospital services, while your focus on quality, accreditation, and compliance will ensure that the hospital maintains its audit-ready status at all times. The ideal candidate for this role will possess a Master's degree in Hospital & Healthcare Management, along with 8-10 years of experience in hospital administration, with a proven track record in P&L ownership, financial management, and leading teams in a healthcare setting. Strong analytical skills, decision-making abilities, and a patient-centric mindset will be essential for success in this role. If you are looking to be part of a rapidly growing healthcare brand with a performance-driven culture that values initiative and rewards outcomes, we encourage you to apply for the position of Center Head at Medpark Hospital, Mohali. Join us on this exciting journey where you will have the opportunity to implement innovative ideas, lead a dedicated team, and contribute to the growth story of our hospital. Interested candidates can share their resumes at hr.mohali@medparkhealthcare.com with the subject line "Application - Center Head - Medpark Hospital, Mohali.",

Job Description Role: Dean-Academics shall be responsible for managing the academic processes for Asian Education Group. He/She needs to ensure that we meet specific standards and requirements as per the concerned regulatory bodies Qualifications : Doctorate in Management Experience: Minimum 15+ years of work experience; PHD Mandatory; Worked with NBA/NAAC Accredited institutions. Duties & Responsibilities: Monitor and conduct academic activities of the institute under the guidance of the Management and Directors with the assistance of Heads of Departments. Ensure the delivery of high-quality academic programs that align with the institution's mission and vision. Well versed will all the procedures & requirements of IQAC/NBA & NAAC Facilitate and oversee academic program review, evaluation, and assessment to ensure that programs are meeting the needs of students and the institution. Take institute and faculty feedback and design as well as execute the remedial actions. Promote industry institution interaction as well as research & development activity. Ensure proper functioning and upgradation of Internal Quality Assurance Cell along with its Norms/Strategy/Implementation. Conduct the periodic meetings of the faculties for effective administration in the institution. Make the employee and students aware of the rules, policies and procedures laid down by the institution and see to it that they are enforced upon. Recommend allocation of budget for the departments as requested by the Head of Departments to the Governing body. Plan and conduct Conferences, Seminars, FDPs & MDPs from time to time. Collaborate with various government funding bodies for sponsorships. Collaborate for Consultancy Projects and Sponsored Projects of Industry. Put more focus on Research Papers getting published in Scopus Indexed journals. Focus on Start-up India Incubator Centre. Be involved in development of Entrepreneurship Development and Incubation Centre. Ensure and work for Outcome Based Learning Model with Measurable Rubrics. Develop Measurable Academic Process Evaluation Systems and Ensure and deliver Quality Education across the institute. Lead and coordinate in the curriculum development on a regular basis and Plan the ways and means to develop teaching skills of Faculty Members. Retired Professors of repute may also apply. Salary no bar for Excellent Candidates Knowledge, Skills and Abilities Required Knowledge of assessment methodologies, practices and principles and should have relevant experience of working for such profile before. Skills in organizing resources and establishing priorities. Strong verbal and written communication skills and the ability to present effectively to groups. Ability to investigate and analyze information and draw conclusions. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Knowledge of continuous quality improvement management principles and practices. Advanced research, analytical, critical thinking and report writing skills. Ability to synthesize and analyze quantitative / qualitative data and prepare / present reports effectively. Skills related to Database management. It may be pertinent to mention that at present we do have NAAC and NBA accreditations for Asian Education Group and in future, we are looking for few more as well.

Replacement hire- please arrange for the above post at the earliest. Roles and Responsibilities Job Description: Assistant Manager - Quality Assurance, Environment and Energy - Certification Body Objective : The Assistant Manager - Quality Assurance (QA) for Environment & Energy ensures compliance with international accreditation standards, maintains robust Quality Management Systems (QMS), and supports the effective execution of validation, verification, and certification processes for climate change and GHG-related schemes Key duties: Ensuring the quality of project delivery for Climate Change and GHG projects under CB/VVB Maintaining and updating documentation for Climate Change project schemes and operating scheme owners’ platforms such as A6.4/CDM, VCS, GS, and GCC Maintaining accreditations and handling accreditation audits conducted by UNFCCC, NABCB, TV SD Corporate, and Climate Change scheme owners such as A6.4, GCC, and Verra. Providing support in the development and maintenance of TV SD’s own standards, frameworks, guidelines, forms, formats, training and procedures to ensure effective operationalization by CB/VVB. Creating forms, formats, and procedures as required by relevant Climate Change schemes, including document control. Maintaining and updating QA manuals, procedures, forms, and work instructions for validation, verification, and certification processes Ensuring QMS implementation for validation, verification, and certification activities at a global level. Maintaining and supporting the execution of CB/VVB’s planned activities. Planning for the monitoring of qualified personnel and ensuring their qualification status remains up-to-date in coordination with relevant functions. Ensure processing and timely payment of fees to relevant scheme owners like, Verra, UNFCCC, GS, GCC, NABCB etc. Providing supports in Internal Audits & external audits. Processing of new qualification requests Communication with accreditation bodies and relevant stakeholders for administrative related works. Capabilities: Intercultural competence. Fluency in English Socially adept with excellent time management and organization. Strong communication and excellent command over IT tools & systems. Knowledge of Climate Change related Policies, reporting standards like GHG Protocol, UNFCCC guidance, IPCC Guidelines etc. Should have excellent communication and presentation skills and should be able to liaison and coordinate internally & externally Preferred Qualification : A University degree or equivalent in the field of engineering, natural science, or related discipline Work Experience 5-10 years’ of work experience as Quality officer or relevant experience in the field of Environment/Quality Management systems or Climate change/Carbon credit Employment Type: Full-time Location: Onsite Pune corporate office Salary: Commensurate with experience.

We are looking for a seasoned and meticulous Quality Manager to oversee and enhance the Quality Management System (QMS) of our Clinical Diagnostic Laboratory in alignment with ISO 15189:2022 standards and NABL accreditation requirements. Required Candidate profile M.Sc/B.Sc. in Medical Laboratory Technology, Biochemistry, Microbiology.Exp 5–10 yrs in a NABL-accredited diagnostic laboratory, 3 yrs in a quality management role. Perks and benefits Competitive Salary and Benefits

Role & responsibilities 1. 100% compliance on submission of data to NABH as per specified frequency. 2. Adherence to terms & conditions of NABH accreditation so that the unit has continued accreditation. 3. Submission of quarterly data as per timelines on NABH portal. 4. Renewal of accreditation should happen before expiry of existing accreditation. 5. Submission of proper RCA & CAPA of all deficiencies of external audit within the timelines as communicated by the external authority. (complete within 60 days of the audit). 6. Coordination with Unit head & Operations manager for QIP which can have direct financial impact. 7. Timely updation of validated quality indicators data in Q-Mapan by 3rd of every month. 8. Completion and updating of all documentation as per current and latest guidelines by December 2024. 9. 100% Compliance to Documentation tracker. 10. Adhere to the Committee and Mock drill calendar by facilitating and obtaining new licenses/ timely renewal of existing licenses (as applicable). 11. To ensure Narcotics, MTP, PNDT and other statutory audits conducted are as per schedule. 12. Ensure timely updation of complies and the unit tasks are maintained at zero. Preferred candidate profile 1. Should have done Post Graduate with MBA in Healthcare Management. 2. Should have minimum of 2 years in Quality with Hospital which is NABH Accredited.

Organizational skills: This is key to be able to collect, sort, and arrange documents accordingly, and to keep them safe and accessible only to authorized persons Knowledge of arithmetic: This helps to be able to calculate and equate figures effortlessly, which is required to get the job done faster and more accurately Moderate level Computer literacy: Knowledge of word, excel, power point to prepare reports, minutes of meeting, presentations for effective assistance and record keeping Multitasking: This skill is needed to perform several assignments together without making mistakes Analytical skills This skill is needed for utilizing quality tools while doing RCA, Risk stratification and Corrective/preventive actions for incident reports. Managerial skills: This is required to be able to collate records of various departments when preparing reports and evaluating performances Responsibilities: Understand healthcare regulations of State Medical Council and NMC/ INC pertaining to Doctors and Nurses and be able to handle medical information discretely. Collating and archiving Credentials of Medical Consultants (Full time and Visiting) in digital format and ensure that they are up to date. Sharing New consultant information to HRD, Quality department, IT and Operations department as required. Maintaining tracker to inform and coordinate with doctors / nurses for ensuring timely renewal of TNMC Registration and Professional Indemnity Insurance certificate with current validity. Facilitating DMO/ Junior doctors interview with Clinical Head and other requirements in terms of deployment and attendance in coordination with HRD. Coordinating with different clinical departments for ensuring compliance to monitoring and reporting of Quality Indicators; Reporting of critical events and Incidents and escalation to Clinical head and Quality department. Scheduling the structured weekly meeting of Clinical Head with departmental In-charges and HODs as a calendar, apart from routine meetings while rounding and in huddle. Assist the Clinical head in maintaining a monthly tracker for doctors, Physician assistants and other paramedical staff performance, which will be structured to facilitate the annual appraisal process. Ensuring punctuality, attendance, grooming, deployment and rotations of Paramedical employees reporting to Clinical head and under Medical services Daily rounds independently in wards to ensure completeness of Clinical Documentation in IP patient files doctors, nurses, dieticians, CPs, physiotherapists. Escalate to concerned stakeholders as needed. Weekly checking of Narcotic drugs documentation/ record keeping in ICU and OT along with CPs. Prepare accurate Minutes of meeting as needed in a timely manner. Our ideal candidate must have previous experience as a Medical Coordinator/ Medical services Executive to Medical Superintendent or Medical Director and is able to complete administrative tasks accurately, and in a timely manner.

Role & responsibilities Assist the GM - QA in preparing and finalizing the Quality Manual. Implement and maintain quality assurance programs and policies in accordance with NABL, CAP, and other regulatory requirements. Support the GM - QA in conducting internal audits of the National Reference Lab and all other Torrent Labs in India. Supervise inter-lab standardization programs for all Torrent Labs in India. Lead and mentor the QA team, providing direction, training, and support to ensure consistent application of quality standards. Conduct regular audits and inspections of laboratory processes, identifying areas for improvement and implementing corrective actions. Collaborate with laboratory management and staff to ensure compliance with quality standards and regulatory requirements. Ensure timely audits of collection centres to maintain compliance and quality standards. Manage the accreditation process, including initial certification and ongoing maintenance. Regularly review QC records for labs across India. Oversee the development and review of Standard Operating Procedures (SOPs) and ensure consistent adherence. Manage and investigate non-conformances, incidents, and complaints, implementing root cause analysis and corrective actions. Monitor and analyse quality metrics, preparing and presenting reports to senior management. Drive continuous improvement initiatives, promoting a culture of quality and excellence within the organization. Train technical staff on quality standards and procedures. Ensure effective communication and collaboration with internal and external stakeholders, including regulatory bodies and accrediting organizations. Stay current with industry trends, regulatory changes, and best practices in quality assurance and laboratory management. Preferred candidate profile Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to interact effectively with all levels of the organization

Director NAAC & IQAC (University Level) About Us Symbiosis Skills & Professional University (SSPU) is India's pioneering institution in integrating skill development with higher education. With cutting-edge German labs, strong industry collaboration, and a mission to produce industry-ready graduates, SSPU provides a dynamic platform for professionals passionate about shaping the future of education. Role Overview We are looking for an experienced and visionary academic leader to take charge as Director NAAC & IQAC . The candidate will be responsible for steering institutional accreditation efforts, quality enhancement, and compliance reporting at the university level. Eligibility & Qualifications Ph.D. in Engineering / Management from a reputed institution. Minimum of 2 completed NAAC cycles with successful outcomes. Proven experience in leading IQAC/NAAC/NIRF functions at a university or institutional level. Strong research background with peer-reviewed publications and patents . Excellent written and verbal communication skills . High-level proficiency in data analytics and report preparation tools. Key Responsibilities Lead and manage all NAAC-related activities and IQAC operations. Independently handle preparation and submission of SSR, AQAR , and other accreditation documentation. Coordinate and oversee the NAAC peer team visits and ensure readiness for accreditation cycles. Develop, implement, and monitor quality benchmarks and parameters. Promote a quality culture across the university through workshops, seminars, and awareness initiatives. Ensure timely and accurate submission of NIRF , AISHE , and other statutory rankings and reports. Provide guidance and mentorship to academic and administrative teams in quality assurance practices. Engage in applied research, publication, and innovation aligned with university objectives.

Urgent Requirement - Executive/AM/Manager - Quality @Amrita Hospital Experience - 3 to 8yr Qualification - BAMS/BHMS/BUMS/BPT Location - Faridabad Interested Candidate can Contact - rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

Urgent Requirement - Executive/AM/Manager - Quality @Amrita Hospital Experience - 3 to 8yr Qualification - BAMS/BHMS/BUMS/BPT Location - Faridabad Interested Candidate can Contact - rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

Urgent Requirement - Executive/AM/Manager - Quality @Amrita Hospital Experience - 3 to 8yr Qualification - BAMS/BHMS/BUMS/BPT Location - Faridabad Interested Candidate can Contact - rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

Urgent Requirement - Executive/AM/Manager - Quality @Amrita Hospital Experience - 3 to 8yr Qualification - BAMS/BHMS/BUMS/BPT Location - Faridabad Interested Candidate can Contact - rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

An ISO Lead Auditor is a certified professional responsible for leading and managing an audit of an organization's management system against specific ISO standards. He must get membership from IAF to the company Call or Whatsapp resume to: 7710336699 Required Candidate profile ISO ISO Auditor Lead ISO Implementation ISO Audit ISO Documentation ISO Systems ISO Consultant ISO 27001 Lead Auditor Lead Auditor ISO QMS QMS Implementation Accreditation NABL NABH Quality Control

Roles and Responsibilities Ensure compliance with NABH, NABL, JCI, ISO standards through quality management systems. Develop and implement effective quality assurance processes to maintain high-quality patient care. Conduct regular audits and inspections to identify areas for improvement and implement corrective actions. Collaborate with hospital departments to develop policies, procedures, and protocols that meet regulatory requirements. Provide training and education to staff on quality improvement initiatives.

Role & responsibilities 1. Clinical Performance & Accreditation Oversight Review clinical outcomes and performance metrics across units. Monitor accreditation standards (NABH/JCI) and support timely compliance and renewal. Facilitate development and execution of mitigation plans for clinical gaps. 2. Policy & Protocol Management Identify gaps in existing clinical policies and protocols. Develop and implement medical procedures in line with organizational strategy and global best practices. 3. Clinician Engagement & Capability Building Lead engagement initiatives for medical staff to foster a culture of quality and accountability. Drive training programs and mentorship pathways for clinical teams. 4. Medico-Legal and Regulatory Compliance Ensure compliance with national and international healthcare standards and regulations. Guide medico-legal processes, documentation, and audits. 5. Cross-functional Collaboration & Communication Liaise with executive leadership, medical directors, and external partners to align clinical priorities. Represent clinical services in strategic and operational forums. 6. Innovation, Technology & Process Improvement Champion adoption of new technologies in clinical operations. Design and implement innovative care delivery models to enhance outcomes and efficiency. 7. Patient Experience & Risk Management Address and resolve patient grievances in coordination with relevant teams. Monitor clinical risks and initiate risk mitigation strategies. 8. External Representation Represent the organization in medical forums, accreditation boards, and industry conferences. Preferred candidate profile This senior clinical resource will be responsible for driving clinical excellence, accreditation readiness, and strategic implementation of quality-focused initiatives across the healthcare network. This role demands a strong command over clinical governance, regulatory compliance (NABH/JCI), and operational integration of clinical technology. MBBS with relevant healthcare experience; MBA from a reputed institution preferred Proven track record in clinical quality, hospital operations, and regulatory compliance Expertise in NABH and JCI accreditation standards Strong leadership, communication, and team-building skills Experience in integrating healthcare technology in clinical workflows Strategic thinking with operational execution capability

Roles and Responsibilities Ensure compliance with NABH, NABL, ISO standards through quality audits and monitoring. Develop and implement quality management systems to improve patient care and hospital operations. Conduct regular quality checks to identify areas of improvement and implement corrective actions. Collaborate with healthcare teams to develop policies, procedures, and protocols that meet regulatory requirements. Analyze data from various sources (e.g., CQI reports) to track performance metrics and make informed decisions.

Quality Manager- Indira IVF- Matcare Wellness-, Gurugram Indira IVF is looking for an experienced and detail-oriented Quality Manager to join our Gurugram team. If you have a passion for ensuring top-level quality in healthcare and compliance with regulatory standards, youll thrive in this role! Location- Gurugram, (Sector-14), Haryana (on-site) Employment Type- Full-time About the Role: As Quality Manager, you’ll lead our quality assurance initiatives across IVF operations. You will develop, implement, and oversee quality systems to maintain the highest patient care standards and comply with national and international regulations. Key Responsibilities 1. Establish and maintain robust quality management and total quality assurance systems. 2. Lead internal and external audits, including NABH, NABL, ISO, and regulatory bodies, and manage corrective action plans. 3. Develop, implement, and review SOPs, work instructions, and forms. 4. Collect and analyze quality metrics (KPIs), oversee trend analysis, and enforce continuous improvement. 5. Drive CAPA processes—investigation, root-cause analysis, corrective/preventive actions. 6. Facilitate staff training on quality policies, procedures, and regulatory compliance. 7. Manage document control and records systems to maintain data integrity. 8. Act as liaison for quality inspections and coordinate with regulatory authorities. 9. Conduct risk management and quality impact assessments and participate in product/process validation. 10. Promote a quality-focused culture through awareness campaigns and process engagement. Key Requirements: 1.More than 8 years of quality assurance/quality control experience in a healthcare or clinical lab environment. 2. Strong knowledge of applicable quality systems. 3. Hands-on experience with internal & external audits and CAPA management. 4. Excellent documentation, analytical, and data interpretation skills. 5. Clear leadership ability, strong communication, and team-building skills. 6. Proficiency in MS Office; familiarity with LIMS or QMS software is a plus. What We Offer: 1. Competitive salary commensurate with experience. 2. Opportunity to impact patient care quality across a leading IVF network. 3. Dynamic and supportive work environment. 4. Career development and continuous training. #Quality #Quality_manager #NABH #NABL #Hospital_operations #Healthcare_jobs #Hospital_jobs #Indira_IVF

JOB DESCRIPTION MEDICAL DIRECTOR Location: Varanasi, Uttar Pradesh Position: Full-time Experience: 20+ years in hospital administration/ healthcare corporate setting Key responsibilities and strategic objectives: The Medical Director will collaborate with a non-clinical hospital administrator, who will oversee non-clinical administrative functions. In addition to core responsibilities, the Medical Director will provide supervisory oversight, with duties extending beyond, but not limited to, the following. A. Core responsibilities: Develop and implement strategies and roadmaps aligned with corporate objectives Demonstrate deep technical and strategic expertise in medical services and operations Establish and oversee medical protocols Gain a comprehensive understanding of internal processes across all departments Strive to bring year-on-year improvement in clinical performance metrics Conceptualize and lead implementation of new clinical services, centers of excellence, and departmental expansions, based on market demand, technological advancement, and patient needs P&L and financial oversight Collaborate with finance and operations teams to ensure the hospital operates within budgetary guidelines Monitor cost structures, optimize resource allocation, and drive revenue growth while maintaining high-quality patient care Implement strategies to maximize operational efficiency and improve profitability without compromising patient outcomes Work closely with procurement to ensure cost-effective supply chain management for medical and non-medical equipment Support the development of new revenue-generating services, such as specialized treatments, value-added patient services, and corporate partnerships Collaborate with operations and finance teams to ensure clinical departments contribute efficiently to hospital objectives Recommend CAPEX/OPEX investments for medical infrastructure as needed Human Resources Management Liaise with the HR head on all matters related to the recruitment and lifecycle management of clinical and non-clinical staff, including consultants, junior doctors, nursing, and paramedical teams Collaborate on strategic workforce planning and management Work with HR to finalize recruitment, privileging, and credentialing of medical professionals including consultants, visiting doctors, and allied clinical staff Work closely with HR and Departmental Heads to address clinical manpower shortages or surpluses Ensure compliance with engagement responsibilities, appraisals, and performance reviews in coordination with HR Align staff engagement terms with organizational policies in consultation with HR and as approved by the advisory board Maintain high standards in medical ethics, discipline, and conduct Coordination and stakeholder engagement Educate healthcare providers on care processes and drive quality improvement initiatives Serve as the medical expert in dealings with vendors and internal departments Nurture collaboration between medical and non-medical departments, ensuring seamless coordination among physicians, paramedics, and nurses Strengthen vendor relationships to enhance service efficiency Act as the medical face of the hospital for external regulatory bodies, medical councils, academic institutions, and collaborations Represent Heritage Hospitals in conferences, government body meetings, or media interactions, as and when authorized Clinical care and quality control Monitor in-patient care cycles, ensuring adherence to quality parameters at every stage Oversee bedside care, surgical, and interventional procedures Supervise clinical support service delivery, maintaining compliance with quality standards Conduct quality control audits and monitor the outpatient care cycle Ensure compliance with statutory and accreditation requirements (e.g., NABH, NABL) Guide the hospitals response in medico-legal cases or statutory inspections Oversee all regulatory and compliance-related responsibilities Administrative Service Delivery Management Oversee and manage key operational functions, including: Procurement and supply chain management Facility and infrastructure maintenance Billing and corporate relations Customer experience management Participate in administrative and clinical staff meetings Stay updated on medical advancements and industry trends Ensure cost-effective delivery of medical care and clinical services, including utilization review, quality assurance, and protocol development Maintain confidentiality of participant and staff, information Develop a positive work environment and strong interpersonal relations Lead collaborative initiatives with HR, Marketing, Finance, and Operations to promote holistic institutional development, service expansion, and brand positioning Promote and ensure adherence to Heritage Hospital's Code of Business Conduct among all clinical staff Lead by example in maintaining professional integrity, communication, and accountability Conceptualize and lead implementation of new clinical services, centers of excellence, and departmental expansions, based on market demand, technological advancement, and patient needs Lead initiatives on cost control, operational optimization, and smart manpower deployment using technology, automation, and data analytics; actively support hospital-wide IT integration and digital health transformation B. Operational Responsibilities Weekly operational reporting Oversee that the department heads submit a weekly operational report covering: Key operational challenges faced during the week Summary of tasks accomplished and pending matters Provide support or intervention required from the management Physical rounds Daily rounds should be conducted during the first half of the day to actively engage with patients, staff, and doctors Regular inspections of facilities and departmental visits are essential to ensure compliance, cleanliness, and service delivery standards General communication directives All official communication should follow the chain of command and established channels Timely dissemination of important updates and decisions is expected to ensure clarity, transparency, and accountability across all levels of staff C. Decision making responsibilities Alignment with Corporate HQ protocols You shall consult and inform the corporate HQ prior to taking strategic decisions, especially those involving structural changes, new clinical programs, partnerships, or significant resource allocation All major initiatives should be planned in coordination with the hospital management and duly communicated to the corporate HQ to ensure alignment with the broader organizational goals and compliance norms Compliance with directives from Corporate HQ You are expected to implement, in letter and spirit, all operational and clinical guidelines, SOPs, and strategic instructions as communicated and approved by the corporate HQ, post vetting from the board of directors Any deviation from prescribed protocols must be pre-approved and documented with appropriate rationale Periodic reporting to the Board of Directors You shall submit formalized, structured reports at prescribed intervals (e.g., monthly or quarterly) to the Board of Directors. These reports must cover: Key clinical and operational decisions undertaken Metrics around cost-effectiveness and financial prudence Measures of profitability and revenue optimization Steps taken to reduce wastage and improve efficiency Review of utilization of medical and non-medical resources Progress on quality benchmarks and patient satisfaction indicators Experience required: 20+ years of experience in hospital administration and/or corporate healthcare setting Preference will be given to candidates with an Armed Forces background Desired skills: Proven experience as a Medical Director or in a similar leadership role Valid medical license and certification to practice Exceptional judgment, problem-solving, and cognitive abilities Strong leadership and interpersonal skills with the ability to manage medical staff effectively Ability to work calmly in a fast-paced healthcare environment Expertise in strategic planning and goal execution Excellent communication, public speaking, and collaboration skills Quick learner with strong critical-thinking and decision-making capabilities Ability to build strong patient and family relationships, demonstrating a high standard of bedside manner Desired qualifications: Medical Degree with an Administrative background

Responsibilities: * Ensure compliance with NABH & NABL standards * Oversee hospital operations & quality control * Manage accreditation processes * Collaborate on community engagement initiatives

Role & responsibilities Responsible for ensuring compliance to NABH /JCI/AACI/ ISO standards across the hospital. Ensuring good quality non-clinical services like infection prevention, security, diet etc.; Ensuring clean surroundings, OPD Areas, Wards, Labour Room, OT and Patient amenities and outsourced services; Assist all departments in training the staff on the Quality. Monitors the quality indicators and helps in the process of continuous quality improvement (Classification of nonconformities as pre-, post- & analytical, doing a RCA & CAPA) Coordinates internal audits of the hospital in accordance with quality manual. Periodical assessment of hospital on quality indicators and arrive at a score for the facility; Identification of gaps, develop action plan under the guidance of CNO of the hospital and monitor compliance; Ensuring that the hospital meets all regulatory and statutory compliances. Measurable Deliverables Audits Accreditations NABH. NABL, AACI and other relevant Certifications Preferred candidate profile Must possess at least a graduation degree in MBBS/ Dental/ AYUSH + Masters in Hospital Administration/ Health Management Minimum 5 years of experience in any healthcare / hospital Experience in Health Care Quality or Formal Quality of system like NABH/JCI/AACI/ISO 9001:2008 etc.