Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Thane
>
Kotak Life Insurance
>
CEC-Product Manager-Customer Experience Center-Contact Centre Inbound

CEC-Product Manager-Customer Experience Center-Contact Centre Inbound

Kotak Life Insurance

1 - 6 years

5 - 9 Lacs

Thane

Posted:1 day ago| Platform:

Apply

Skills Required

customer experience operations management project management customer experience management customer relationship customer service management customer service customer service operations business development agile crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role RoleProduct Manager Tech - Contact Centre Business Team Responsibilities:

Provide support for various products within the contact centre business team.

Address and resolve bug fixes promptly to maintain product reliability.

Conduct user acceptance testing for projects to ensure quality and adherence to requirements.

Develop and implement logical structures for reports to enhance operational efficiency.

Demonstrate a proactive approach to problem-solving and continuous improvement

Generate innovative ideas to address problems and improve existing processes.

Maintain a customer-centric focus to ensure products meet user needs and expectations.

Co-ordinate with various stakeholders to find the solutions

Exhibit attention to detail in all aspects of product management.

Qualifications:" Bachelor's degree in Engineering" Post Graduate Diploma in Management (PGDM)" Minimum of 2 years of relevant experience in IT or business Skills and Competencies:" Strong analytical and problem-solving skills." Experience with agile development methodology" Excellent project management abilities." Effective communication and collaboration skills." Innovation mind-set with the ability to think outside the box." Technical proficiency in IT and business-related tools." Customer-centric approach and dedication to quality.

More Jobs at Kotak Life Insurance

Sales Manager Mega Drive 09-May-25

Chennai

2 - 7 yrs

INR 2 - 7 Lacs

Associate Recruitment And Development Manager

Bhopal, Indore, Chandigarh

2 - 4 yrs

INR 1 - 4 Lacs

Recruitment Development Manager_ Kotak Life Insurance.

Rajahmundry, Vijayawada, Belgaum

1 - 6 yrs

INR 2 - 5 Lacs

Managing Partner For Kotak Life insurance Mega Walkin 09-May-25

Chennai

2 - 7 yrs

INR 2 - 6 Lacs

Premier Acquisition Manager-RL SALES-Sales

Mysuru

1 - 6 yrs

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Kotak Life Insurance

Insurance

Jaipur

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

CEC-Product Manager-Customer Experience Center-Contact Centre Inbound