Cargo Sales Account Manager - BOM

Hours:

Location:

Closing Date:

In a nutshell

At Virgin Atlantic, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on the next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. If you're ready to take your career to new heights, read on...

Cargo Sales Account Manager – Mumbai

You’ll be the face of Virgin Atlantic Cargo in the region – building strong relationships, spotting opportunities, and delivering exceptional service. From securing new business to nurturing long-standing partnerships, you’ll be selling the full suite of Virgin Atlantic Cargo products on flights originating in your territory.

Day to day

• Visit assigned customers within the allocated territory in accordance with the call plan within the specified time scales and in line with agreed KPI.
• Pre-plan visit objectives, with a view to obtaining new business, retaining existing business, improving profitability, ensuring customer satisfaction/loyalty or resolving customer problems.
• Gather a full picture of business opportunities to be able to work with Revenue Management to evaluate and formulate a proposal back to the customer with the appropriate justification and within the required timeframes.
• Maintain accurate and up-to-date account information and visit reports in Salesforce.com.
• Communicate and delegate action points arising from customer visits to colleagues, supervisors or department heads. Communicate and delegate action points arising from customer visits to colleagues, supervisors, or department heads.

About you

Do you have a background working in the airline industry with previous roles in sales and/or cargo operations? Then this could be the role for you!

Alongside the above, we’re looking for the following:

• Proven ability to effectively market and articulate key messages to diverse audiences, ensuring clarity and impact.
• Ability to maintain composure and confidence in challenging situations, showing adaptability and a proactive approach to overcoming adversity.
• Demonstrated experience in setting clear, measurable work goals and objectives, aligning daily activities with broader business targets to drive performance.
• Ability to establish and nurture strong, trust-based relationships with both internal stakeholders and external customers, fostering collaboration and loyalty.
• Proven negotiation skills with the ability to persuade and influence others to achieve mutually beneficial outcomes.
• The right to live and work in India

Does the above sound like you? Then we'd love to hear from you!

Be yourself – Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Additional information

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