Hours: 40hrs per week. ( 5 days a week - work schedules include evenings, weekends and holidays) Location: Delhi, India Closing Date: Thursday, 12th June 2025 In a nutshell At Virgin Atlantic, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on the next exciting stage of our journey after celebrating 25yrs of flying to India, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. So, if you're ready to take your career to new heights, read on.. In this role you'll be supporting the overall smooth and safe running of cargo operations in Delhi, helping to drive operational excellence in accordance with the cargo business objectives. You'll ensure the highest standard of Customer Service and simultaneously ensure the Virgin Atlantic (VA) and Virgin Atlantic Cargo (VAC) procedures & policies, safety & security and brand values of the operation are monitored and always maintained. This includes supervising our cargo GHAs and ensuring compliance with all safety, security, and customs requirements. Day to day Ensure that each flight is used to its maximum capacity through effective management of third-party handling agents and transport companies, ensuring work undertaken is in accordance with the department’s policies and procedures. Provide direct supervision of third-party handling agents during screening, build up and transfer of cargo to the ramp to ensure compliance with all relevant SOPs, Safety requirements and our ACC3 obligations Responsible for all checks relating to DG, including physical checks and ensuring all documentation and declarations are present and correct (training will be provided where required) Carry out regular compliance checks on ULDs, cargo pallets to ensure compliance with the Cargo Operations Manual Respond promptly and professionally to requests, enquiries, and queries from whatever source—customers, internal customers, suppliers, etc. Ensure that the flow of communication between all parties is accurate and effective and that the highest level of service is maintained at all times. Maintain good communication and develop effective working relationships at all levels within all areas of the business. Act as the point of reference and contact across the Virgin Atlantic ramp handling process for the delivery of the day’s Cargo loading operation. Monitor the smooth handling of cargo by third party handling companies on the ramp especially when in flow across handling companies, dealing with any discrepancies or problems that might arise effectively and efficiently. Complete all data capture for export shipments, with high levels of accuracy Ensure that all relevant documentation and computer inputs are completed and processed efficiently and accurately – including but not limited to UWS, LIR and NOTOC Support ULD control, to ensure proper stock levels of ULDs, identification and isolation of damaged units, and return of excess equipment as applicable. Depart flights in our Cargo Management System in a timely manner and act as the point of reference and contact for import shipments, including regularisation Communicate effectively with Virgin Atlantic central teams in the event of any issues or errors, to facilitate swift resolutions Coordinate with the third party handling agents and customs for any penalties or fines About you Do you have proven experience in Air Cargo Operations? Do you have knowledge of all local regulatory standards and requirements, including customs? Then this could be the role for you! Alongside the above, we're looking for the following: A strong communicator, fluent in English, both verbal and written A broad basic knowledge of the Air Cargo industry - meaning you are able to recognise industry terms of reference, and paperwork requirements, whilst being confident in using associated reference manuals (IATA, COM etc) An understanding of Air Cargo processes, including cargo acceptance and build up Great attention to detail Experience of operating in a fast paced environment, across the office, warehouse and ramp The right to live and work in India Does the above sound like you? Then we'd love to hear from you! Be yourself Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( recruitment@fly.virgin.com) feeling confident that we've got your individual considerations covered. Show more Show less

Hours: 5 days a week across Monday – Sunday 9am -6pm Location: Virgin Atlantic Office, Delhi, India Closing date: Friday 20th June 2025 In a nutshell At Virgin Atlantic, we believe everyone can take on the world. As we continue our journey to become the most loved travel company, we’re looking for passionate, customer-focused individuals to join our Delhi-based team as Customer Centre Advisor. In this exciting role, you’ll be the voice of Virgin Atlantic, handling inbound calls from new and existing customers. Whether it’s booking flights, resolving queries, or supporting our frequent flyers, you’ll deliver effortless, memorable experiences that reflect our brand values. You’ll also support ticketing for INR currency and schedule changes with our codeshare partner, IndiGo, and occasionally assist customers face-to-face at our local office. Day to day Handle inbound calls and provide expert support on bookings, queries, and customer needs. Deliver exceptional service in both English and Hindi, ensuring every customer feels valued. Issue tickets for Virgin Atlantic and partner airline IndiGo, including schedule change support. Maintain accurate records and updates on customer accounts and bookings. Support front desk operations and assist with in-person customer queries. Collaborate with internal teams and external partners to resolve issues and enhance service delivery. Stay up to date with product knowledge, promotions, and policy changes to provide the best advice. About you Are you a confident communicator both verbal and written with a passion for helping people? Do you have previous experience in a customer service travel-related role or a Diploma in Travel & Tourism? Then this could be the role for you. Alongside the above, we’re looking for someone with: Fluency in both English and Hindi A friendly, personable telephone manner Strong attention to detail and organisational skills The ability to stay calm under pressure and handle multiple tasks A customer-first mindset with a drive to deliver high-quality service Good numeracy and problem-solving skills PC literacy and the ability to learn new systems quickly The right to live and work in India Does the above sound like you? Then we’d love to hear from you! Our recipe for leadership At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here Be yourself Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered. Show more Show less

Hours: 37.5 hrs per week Monday to Friday Location: Delhi, India Closing Date: Sunday, 22nd June 2025 In a nutshell At Virgin Atlantic, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on the next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. If you're ready to take your career to new heights, read on... In this role as International Finance Analyst - India, you’ll be supporting the Manager of International Finance across India, ensuring robust corporate governance, compliance, and risk management while delivering excellent customer service. You will be a key connection between International and the UK, providing strong and trusted financial guidance to local teams and effectively communicating local knowledge, challenges, and opportunities to UK stakeholders. Day to day Deliver quality management reporting, including timely and accurate cashflow forecasts. Ensure robust compliance and control, adhering to all statutory, GST, tax, and treasury obligations. Effectively manage accounting processes, ensuring they are relevant, efficient, and effective. Build and maintain relationships with key stakeholders in the UK and India. Support the Finance Manager with month-end close and ensure timely, accurate reporting. About you Do you have a strong background in finance combined with excellent analytical and relationship management skills? Can you work independently while influencing stakeholders at all levels? Then this could be the role for you! Alongside the above, we’re looking for the following: Graduate/Postgraduate with proven experience in accounting and finance. Airline industry or Travel experience required Good knowledge of accounting theories, principles, and their application. Proficient with ERP systems and intermediate/advanced MS Excel and PowerPoint skills. Strong interpersonal skills and ability to engage with stakeholders and build long-term influential relationships at all levels. Positive and pragmatic approach to achieving results and ability to self-motivate. Good commercial acumen and strong analytical skills, with the ability to identify opportunities and support/improve decision-making. Ability to coach and influence non-finance individuals. Agile, with the ability to manage AD-HOC duties, deadlines, and projects in a fast-paced environment. Excellent verbal and written communication skills. The right to live and work in India. Does the above sound like you? Then we'd love to hear from you! Be yourself Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered. Show more Show less

Salary: Competitive + Excellent Benefits Contract: Permanent Hours: 37.5 hours per week - Monday - Friday Location: Delhi Closing date: 11th July 2025 In a nutshell At Virgin Atlantic, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on the next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. If you're ready to take your career to new heights, read on... In this role as Manager – Regulatory Affairs you’ll be responsible for managing Virgin Atlantic’s day-to-day relationships with government authorities, regulatory bodies, and aviation industry stakeholders in India. You’ll ensure compliance with national aviation policies, facilitate operating permits and slot approvals, and support codeshare schedule filings. You’ll also play a key role in policy advocacy, representing the airline in industry forums and supporting our regional partnerships, including with Indigo. Day to day Build and maintain strong relationships with DGCA, AAI, MoCA, and other key authorities. Ensure timely submission of operating permits and seasonal schedule filings. Represent Virgin Atlantic in regulatory meetings, industry forums, and working groups. Support leadership in lobbying efforts and stakeholder engagement. Coordinate with internal teams and partners on codeshare agreements and schedule updates. Ensure compliance with aviation regulations and act as a key contact during audits or crisis situations. Support with regulatory requirements for Virgin Atlantic partnerships About you Are you a diplomatic communicator with a deep understanding of aviation regulations and government affairs? Do you thrive in a fast-paced environment where attention to detail and stakeholder management are key? Then this could be the role for you! Alongside the above, we’re looking for someone with: Proven experience in regulatory affairs, government relations, or liaison roles within aviation or transport. Strong knowledge of India’s aviation regulatory landscape and government protocols. Experience working with DGCA, AAI, MoCA, or airport authorities. Proven ability in policy advocacy, stakeholder engagement, and regulatory compliance. Excellent networking, communication, and negotiation skills. High ethical standards and the ability to manage sensitive relationships with diplomacy. Right to live and work in India. Does the above sound like you? Then we'd love to hear from you!

Hours: 37.5hrs per week Monday to Friday Location: Mumbai, India Closing Date: Tuesday 29th July 2025 In a nutshell At Virgin Atlantic, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on the next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. If you're ready to take your career to new heights, read on... Join us as a Cargo Sales Account Manager – Mumbai , where your mission will be to drive the growth and retention of profitable cargo revenue across your territory and customer portfolio. You’ll be the face of Virgin Atlantic Cargo in the region – building strong relationships, spotting opportunities, and delivering exceptional service. From securing new business to nurturing long-standing partnerships, you’ll be selling the full suite of Virgin Atlantic Cargo products on flights originating in your territory. Day to day Visit assigned customers within the allocated territory in accordance with the call plan within the specified time scales and in line with agreed KPI. Pre-plan visit objectives, with a view to obtaining new business, retaining existing business, improving profitability, ensuring customer satisfaction/loyalty or resolving customer problems. Gather a full picture of business opportunities to be able to work with Revenue Management to evaluate and formulate a proposal back to the customer with the appropriate justification and within the required timeframes. Maintain accurate and up-to-date account information and visit reports in Salesforce.com. Communicate and delegate action points arising from customer visits to colleagues, supervisors or department heads. Communicate and delegate action points arising from customer visits to colleagues, supervisors, or department heads. About you Do you have a background working in the airline industry with previous roles in sales and/or cargo operations? Then this could be the role for you! Alongside the above, we’re looking for the following: Proven ability to effectively market and articulate key messages to diverse audiences, ensuring clarity and impact. Ability to maintain composure and confidence in challenging situations, showing adaptability and a proactive approach to overcoming adversity. Demonstrated experience in setting clear, measurable work goals and objectives, aligning daily activities with broader business targets to drive performance. Ability to establish and nurture strong, trust-based relationships with both internal stakeholders and external customers, fostering collaboration and loyalty. Proven negotiation skills with the ability to persuade and influence others to achieve mutually beneficial outcomes. The right to live and work in India Does the above sound like you? Then we'd love to hear from you! Be yourself – Our differences make us stronger Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered. Additional information At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Salary: Competitive Hours: 37.5 hours per week Monday to Friday Location: Delhi Contract: Permanent Closing Date: 29th July 2025 In a nutshell At Virgin Atlantic, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on the next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. If you're ready to take your career to new heights, read on... In this role as Office & Services Executive – India, you’ll play a key part in ensuring the smooth and efficient operation of Virgin Atlantic’s office locations across India. Based in our Delhi CTO, you’ll manage daily administrative tasks, liaise with local suppliers, and coordinate with in-country tech support for over 250 employees. You’ll be the go-to person for facilities, office services, and vendor coordination, ensuring our workspaces are safe, compliant, and aligned with the Virgin Atlantic brand. Day to day Oversee daily office operations, including facilities management and supply coordination. Support onboarding of new hires and intra-office communications. Act as liaison between India offices and global administrative teams. Manage relationships with local suppliers, landlords, and service providers. Coordinate mobile phone services and ensure timely processing of POs and invoices. Work with global IT teams and local vendors to resolve technical issues and maintain IT asset records. Ensure compliance with IT policies and support the leaver process for asset return. Adhering to office compliance regulations About you Are you a highly organised, proactive professional with a passion for creating efficient and welcoming workspaces? Do you enjoy working independently while collaborating with global teams? Then this could be the role for you! We’re looking for someone with: Proven experience in an administrative or office support role. Strong organisational skills and attention to detail. Experience in supplier, contractor, and lease management. Knowledge of office-related legislation and compliance. Proficiency in Microsoft Office Suite; knowledge of ticketing systems like ServiceNow is a plus. Excellent communication skills in spoken and written English. A self-motivated, problem-solving mindset with flexibility to travel within India. Right to live and work in India Does the above sound like you? Then we'd love to hear from you!