Captain

We’re Hiring: Captain – Delhi

About Us

Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas. Missing the Bangalore dosa in Mumbai, they perfected a recipe and discovered the true secret: a great dosa is made with honour, respect, and care. At Benne we serve food we love — with honesty, warmth, and heart.

The Role

We’re looking for a hands-on, guest-first Captain to run the floor at our cafés in Delhi. You’ll be the face of the outlet during your shift — ensuring service is smooth, guests feel seen, and the team performs like a well-oiled kitchen. This role is for someone energetic, decisive, and proud of excellent service.

What You’ll Do

• Lead the service floor during your shift: welcome guests, manage the space, and ensure timely, warm service
• Coach and support FOH staff on hospitality, order flow, and upsell moments
• Run pre-shift and post-shift briefings; keep the team informed and motivated
• Monitor service speed, order accuracy, and guest satisfaction in real time
• Troubleshoot operational issues and coordinate with the manager/BoH to resolve them
• Handle guest feedback with empathy and ownership — turn concerns into delightful outcomes
• Keep the dining area clean, presentable, and aligned with brand standards
• Support inventory checks and communicate supply needs to the Outlet Manager
• Step in to assist during peak service (plate-up, clearing, bussing) whenever needed

What We’re Looking For

• 1–3 years of hands-on FOH experience in cafés, restaurants, or QSRs (experience as a senior server, supervisor, or team lead is ideal)
• Confident, calm leadership on the floor and excellent people skills
• Strong communicator who can coach peers and handle guests with grace
• Quick decision-maker, organized, and comfortable working in a fast-paced environment
• A team player who takes pride in every service moment and protects Benne’s service soul 💛

Compensation

Competitive and based on experience.

To Apply

Email your resume to hr@shimowfoods.com

 with the subject line:

“Captain – Delhi :)”

At Benne, every shift is another chance to make someone’s day. If you love hospitality and want to lead with warmth, we’d love to meet you.